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CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.
The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!
Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.
I am amazed by the watch quality as well as the timing of service. Thank you very much, i will definitely buy again in the future.
Date of experience: June 13, 2017
Communication is excellent. Site is easy to navigate.
Prices are great and free FedEx shipping is top class.
Date of experience: September 21, 2012
Very happy with service - received item within two working days. Totally happy with watch a lot cheaper than buying in a store.
Date of experience: August 15, 2016
Five star products but above all, five star service!
Unbelievably fast delivery for free!
I will be a returning customer for sure!
Date of experience: July 1, 2014
I am very happy of my order, speed with dhl, quality and good price, what
Else?
From paris, 5 day to receive my order, a good perfomance.
Date of experience: March 3, 2015
Everything worked really well. Only downside was that I couldn't use PayPal as payment method but that was not a big deal.
Date of experience: January 16, 2019
The watch arrived and looks/works great - fantastic condition and value for money - my second watch purchase with you guys - great stuff.
Date of experience: December 7, 2015
The watch I ordered was delivered to me within 3 working days and it was properly packed. It reached me intact.
Date of experience: December 6, 2016
Easy purchase of a Seiko 5, fast delivery to Europe, perfect 5/7! Great service, fast responses and easy tracking of package/order.
Tip for consumers:
use standard shipping if you have time
Products used:
free shipping
Date of experience: June 6, 2019
Dear Paulius,
We are pleased that you loved the watch purchase from our online store as well as our service. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Every thing was OK, and the delivery was super fast. An excellent service. All was as seen on the web site.
Date of experience: July 26, 2016
Second order and again very happy! Thank you, great original watch and very quick delivery, my compliments!
Date of experience: October 21, 2014
Very good first experience; very quick shipping and everything ok with the watch. Experience to repeat. Thanks.
Date of experience: August 9, 2016
Got my Seiko with the discounts on the website. Arrived without problems and really fast, no issues with the watch.
Date of experience: July 1, 2017
Fast delivering. Second time dealing with CW and everything worked fine. Nice watch and nice dealer.
Date of experience: December 11, 2013
Good and genuine watch, delivered within the expected time and received updates until it got delivered.
Date of experience: March 7, 2020
Dear Noor,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
3 days to have my watch after the order. They are very serious and the watch have no default and it's not fake. Very very very satisfied. Thank you.
Date of experience: July 18, 2017
Creation watches supply a quality product with a good choice of designs with good prices and quick delivery. A very reliable company.
Date of experience: August 5, 2014
If you're ordering from the US don't waste your money! If you need to return the product you will never get your money back.
Date of experience: August 24, 2012
Hello,
We are sorry that you have faced an issue with returns. Of course we will issue you a refund as per our 30 day returns policy. It is possible that the return item has not reached us yet. Can you please email us the return details and we will investigate with the post office.
Thank you
Very quick and reliable delivery.
Purchase item as expected, very well packaged.
Perfect purchase experience.
Date of experience: May 15, 2016
I am very pleased with creationwatches, the prices are good, the selection is wide, and the shipping is free and quick.
Date of experience: January 24, 2017
Very pleased with the prompt delivery, and the watch was as depicted on the website. Wife is very happy with it.
Date of experience: May 23, 2017
I have got the product in perfect condition and did like the product
Would recommend and like to purchase again
Date of experience: June 13, 2017
Thank you for the speed of delivery.
The web site is well done, it is easy to found the watch which corresponds to us.
The watch is OK.
Date of experience: November 22, 2014
Dear Eetu,
We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally