• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user michaelc1948
GB
1 review
0 helpful votes
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October 2nd, 2019

I was unaware that I would have to pay additional customs duty and Royal Mail costs for delivery in the UK (£19.71) on a £72 purchase, I thought the price was too good to be true when compared to the same product on Amazon

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Michael,

As explained on our website, import duties (if any) are always the responsibility of the buyer. We have no control over this.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user kingleen
Malaysia
1 review
0 helpful votes
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June 23rd, 2016

The watch come with nice packaging, I'm very satisfied with it.

This is the first times I purchase with Creation Watches, I find out this store from a forum (forget the forum name) when I search google for watch knowledge. Nice website design for searching/viewing watches.

I very appreciate with the customer service, they contact me after I make purchase, asking about the detail, and very patient with my broken English. Very satisfied with my first times purchase, I would definitely buy from them again.

Thumbnail of user edwardf43
Massachusetts
1 review
0 helpful votes
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July 17th, 2017

I am very happy with my Seiko "Turtle" dive watch. It arrived very promptly and was well packed. The watch was a great price, particularly for a made in Japan Seiko.

I will definitely shop again with CreationWatches and recommend it friends and colleagues.

Thumbnail of user timp20
GB
1 review
2 helpful votes
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October 8th, 2013

Excellent prices for genuine watches and extremely quick delivery. Ordered Friday and received item following Monday! Very pleased with watch and buying experience. Online tracking useful and acurate.

Thumbnail of user thomasl500
Germany
1 review
10 helpful votes
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January 4th, 2020

I've already bought several (mainly Seiko) watches from CW without any issues, my last order was a very nice Tissot for my mum. As I realized after ordering that my choice was more to my than my mother's taste, I could change it to another (also Tissot) model. My request via email was answered speedily (on a Sunday no less), so I could cancel and reorder, all with delivery in time for Christmas.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Thomas,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user muhammedr5
GB
1 review
1 helpful vote
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October 16th, 2014

Excellent!
I did purchase a Eco drive radio controls watch and I received it within a week from Singapore via the Dhl. It is a nice looking watch and perfect. I am very happy with the services and specially thanks to Vanya Sally and Raul. I certainly recommend anyone who loves watches as same as me.

Service
Value
Shipping
Quality
Thumbnail of user richardl42
California
1 review
0 helpful votes
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October 24th, 2013

Creationwatches.com is the finest watch web-site to order a watch. Nothing compares to the selection, prices and customer service. My watch exactly when promised and their pricing was half of Amazon.

I plan to order a couple of watches for Christmas gifts, and the only place I would consider is Creation Watches

Thumbnail of user eilivh
Norway
1 review
0 helpful votes
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October 14th, 2012

The watch was delivered to my home in Norway Thursday, only three days after I placed my order. That's the fastest I've ever had a delivery from Asia, and still the shipping cost was included in the purchase price. Fantastic!

The Seiko SKX009 both looks great and runs great. Very good lume and a dial that's very easy to read. At this price, the watch is a sure best buy. I've put on a mesh bracelet which gives the watch a very cool retro look. I'm happy, it's been a pleasure dealing with you, and I will surely buy from you again!

Thumbnail of user conradm24
GB
1 review
1 helpful vote
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March 11th, 2014

Price was unbeatable. Delivery was quick and the tracking of the order was top notch. Would certainly be looking to order from Creationwatches for my next watch. Happy to recommend to friends as well.

Thumbnail of user sebastienf1
France
1 review
0 helpful votes
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February 13th, 2014

I am very satisfied with the purchase realized on your web site. The order went smoothly: Your prices are interesting, payment is convenient, delivery charges included, and delivery is very fast! In short, I would not hesitate to order again on your web site and recommend it to my environment!

Thumbnail of user felipek6
New York
4 reviews
2 helpful votes
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April 2nd, 2017

Its all good. Delivered a watch timely as was set on the order (ordered via Amazon), everything originally packed and the model was exactly the one I ordered(there was a small difference between the versions of the same watch and I needed the particular one.). Many thanks and keep it up!

Thumbnail of user kais98
Finland
1 review
0 helpful votes
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January 2nd, 2015

I found the service to be of excellent quality, the shipping to be very fast indeed, and also the item was exactly as described. Thus I was more than happy, and will definitely return as a customer. Highly recommended.

Service
Value
Shipping
Quality
Thumbnail of user fotise
Greece
1 review
0 helpful votes
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March 19th, 2016

I ordered two Casio watches from them before Christmas.
The watches were going to be given as presents, so I asked them if they come in a box. They replied that the watches come in original Casio boxes.

Guess what, both watches arrived inside a single plain carton box and they were only wrapped in cheap plastic bags.
I contacted them to complain because I couldn't give the watches as presents and they replied that their provider doesn't supply boxes for these watches. In another email they said that "Under 75 USD watches, we do not send boxes".

Not only this was not written anywhere in the products webpage, they had gone further in deceiving me by assuring me via email that the watches will be in Casio boxes. They never explained why they said the watches will be in their boxes and they could at least send a couple of boxes after all the fuss, but they never did.

Very disappointing experience with them, pure liars and they don't care about customer satisfaction.

Thumbnail of user mattw67
Australia
1 review
0 helpful votes
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January 3rd, 2017

My order arrived today and I am very happy with my new watch. This is my second purchase from Creation Watches and It has been another excellent buy, with very fast and secure shipping. I will definitely use Creation Watches again!

Thumbnail of user sokhomc
California
1 review
1 helpful vote
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March 12th, 2014

The website was well designed and I was able to browse the products easily. Checkout was painless and the ability to pay via PayPal made it that much easier. The product was shipped quickly and I received shipping updates in a timely manner. I would buy from them again!

Thumbnail of user alg130
Florida
1 review
1 helpful vote
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September 1st, 2015

The Sicura watch I bought from Creation Watches looks awesome. Strong. The watch arrived extremely quick to my location with no problems whatsoever. Whoever reads this must surely check out Creation Watches.

Thumbnail of user walters21
Australia
1 review
0 helpful votes
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November 7th, 2013

I have placed a number of orders from Creation Watches now. The service and efficiency are superb and orders arrive within just a few days - via courier service.
I can highly recommend Creation Watches.
WS
Australia

Thumbnail of user matejat1
MK
1 review
1 helpful vote
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December 29th, 2021
• Updated review

I have to apologize for the bad ratings, since all the problems were solved after the cancellation of the order with full refund back to me after a month.
Thanks for the staff at Creation watches for the communication and solving the problem.

Service
Value
Returns
Quality
Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Mateja,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Refund problem
December 6th, 2021
• Previous review

Hello, two weeks ago i ordered a Seiko watch from the website and paid. I received an confirmation email of the successful order and payment. However, a day later i decided to cancel the order since i wanted to think better about the products, and wrote them an email of cancellation of the order. They responded within 12 hours that they are working on my refund, and in the next day they wrote that the payment was refunded but it has been a week since that and there is no refund on my Credit card so im really worried.
Can you please help of fixing the problem since im worried and its frustrating?
Best regards

Tip for consumers:
Be careful about ending with no refund

Products used:
Seiko watch

Thumbnail of user aleksar
Colorado
1 review
0 helpful votes
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January 31st, 2017

I ordered a Seiko watch and I was impressed with the service. It took 2 days to process the order because the billing and shipping address being different. After that, item shipped on Friday in Singapor and delivered on Monday in Denver Colorado. Definitely a website to recommend!

Thumbnail of user maximeg6
France
1 review
0 helpful votes
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November 30th, 2016

4 days ago was my first order on creationwatches.com site and yesterday I've received my order: Very good shopping experience, immediate shipping, and perfect item received 3 days after my order! Thanks a lot for that!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lucianad1
Germany
1 review
0 helpful votes
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August 4th, 2016

Thank you for shipping fast and payment without complication, i enjoy your shop and will recommend it to my friends.:-)
Best price ever seen for SEIKOs...
This was not the last time i bought with this shop for sure...

Thumbnail of user adityac10
India
1 review
2 helpful votes
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January 24th, 2019

I have ordered 2 watches from them in india and they have reached me within a week. Watches here are reasonably priced and shipped quickly and are genuine watches which are shipped with warranty card.

Highly recommended seller.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Aditya,

We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user anthonyi
GB
1 review
1 helpful vote
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September 20th, 2012

Easy to navigate website, good range of watches at excellent prices, simple to order and recieved watch very quickly, have ordered off this website twice, watched arrived even quicker the 2nd time, paid no import taxes either time which i was very happy about, intend to order more watches to add to my collection

Thumbnail of user jaker22
California
1 review
1 helpful vote
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August 21st, 2013

I am so very pleased and amazed at your companys great service and products. The watch arrived in three days and its a gem (SKA369). I will be telling all my friends what great savings and terriffic watches are available at Creation Watches. I still can't stop looking at it.

Jake R / Downey CA.

Thumbnail of user elmerp10
India
2 reviews
3 helpful votes
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December 21st, 2013

The service Creation Watches have provided is about the best i have ever had, i am really impressed with this company, This company provide excellent service and it has been a pleasure shopping from Creation Watches. I'll definitely recommended you to my all friend's

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Thumbnail of user jasonc29
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