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CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.
The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!
Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.
It's very good site if you look for known brand name watches and in good price.
It gives you tracking of the shipment which is useful for the customer to estimate
The arrival time. Also it offers you safety in delivering.
I ordered a Seiko SNK809K1 and also paid extra to have the Seiko box. I received just the empty Seiko box, no watch. Of course I complained but they haven't bothered replying because they don't have a customer services department. Most of their sales go through ok and the ones that don't they can afford to ignore. Just pray your transaction goes through smoothly because if not you are on your own
This was my 4th. Purchase from CreationWatches, and again a very fast shipping and a wonderful, excellent watch, ( Hamilton Khaki Field Automatic H******* Mens Watch).
With your good prices I will definately be back! Thanks a lot!
Just to thank you for excellent efficient service, ordered monday 2nd sept delivered friday 6th sep, in 4 days to wexford ireland from singapore, amazed! Great price. It ticks looks great and im wearing it now, thanks guys overall great service is alive and kicking, seiko divers 311J1. -- p. Mcdonagh, Ireland
I would highly recommend you to my friends and family. The product exceeds my expectations, the service I received was awesome and the price was best in the market. I will be using you again over Christmas, well done to you and your supply chain team(s) for brilliant service.
You restored my faith in internet shopping many thanks
Tip for consumers:
Very quick delivery I received my order in only 4 days
I am very glad to say that I am very happy with my purchase (Tissot T-Classic Automatic III T065. 430. 16. 031. 00). The item was very well packaged and was in its original box along with the other booklets. The watch is new and authentic too with its clear adhesive plastic protection pads.
Delivery was fast given that it was delivered from overseas to Australia. Bought the item on Monday and received it on Thursday.
Price is very competitive too. Maybe the website could be a little bit better looking but that is just my personal opinion.
Tip for consumers:
Tissot collectors/buyers
I ordered a $275 watch but it didn't arrive. However, after many emails to convince them that I didn't receive it, they denied that it didn't arrive so I opened a dispute to paypal, however, they managed to close the case to their favor. Now I lost the $275 and didn't receive the watch.
I contacted them afterwards the answer was very negative. In general, they are not honest and bad customer service.
As per our record you have received the watch. We always try to make happy customers but really sorry for inconvenience caused, will take care in future purchase and deliver within time period.
I was recommended by others to use creationwatches. I have now used them two times and I understand why they are recommended. The watches I purchased was delivered within 3 days! They also have good prices and free delivery (to Norway in my case). Will use them for my next purchases also, highly recommended!
Excellent price, very fast delivery to Canada and the watch I ordered was on sale! I collect watches, I have ordered from dealers all over the world, this transaction was perfect.
I will be back to order again.
I received my watch well packaged and very quickly. I'm really pleased with my purchase and with the service received from Creation Watches. I would happily recommend them to anyone looking for a watch based on my experience
At this time I'm very pleased with my purchase from Creation Watches. The watch was exactly as advertised and shipping was very quick. The watch arrived well packaged and with the proper manual/warranty booklet.
Would definitely order again!
Ordered the watch on a Wednesday, on the same Friday it was already delivered on the other side of the world.
Really fast shipping time, product was exactly what I expected.
Will definitely come back.
Second time buying from creation watches. Again, amazing service.
First time bought an orient star watch, second a fossil watch for my girlfriend.
Fast payment, shipping and customer service. I will buy from them again.
Watch arrived today and I am very pleased with the Seiko. The service has been extraordinary. Sent on Saturday arrived on the Tuesday. I shall be recommending and using your services again.
Many thanks.
Keith
Great watch at great price I thought. BUT at checkout which said free P&P the small print said import tax may be charged, and no indication of how much this would be. DHL delivered and charged £25.00 before they would hand over the goods. 33% increase. This was not at all clear. If import tax is due the amount should be printed so the customer knows the exact cost! The tax bought the price of the watch to the same price as most of the other websites. Not the bargain I thought I had! I feel a little cheated!
Dear Customer,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
We are sorry for the inconvenience. We will keep in touch with you in regards with this concern.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
I would like to thank the Creation Watches for their excellent service. I bought a Seiko Sportura Barcelona as a gift for my husband, he really love it, I was pleased when I received after only 3 days, exactly as promised. Wishing you continued success.
Ghassana
Received my order and it was the high quality of Seiko. This was a present for my grandson who loves it.
The price was very competitive and reasonable.
No problems with customs so all in all very satisfied.
Bernie S.
Shopping with Creations Watches is really easy. I am a returning customer and CW give me a complete package i. E. good and interesting amount of products, super fast shipping, packaging are very good, prices are low, webpage are easy to use with adequate info and last but not least secure payments.
I will return as customer more times.
BR Jonas Ekman
This was my second time when I was shopping with CreationWatches. And again, I am very satisfied, as my watch was much cheaper than other stores and of course genuine. I'm going to shop with CreationWatches again in the future.
Through CreationWatches I have bought my long wanted Seiko skx009j.
From placing the order to receiving the watch it took 4 days including the weekend.
All in all pleasent experience and I won't hesitate to buy from them again when ordering new watch.
Dear Luka,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Had been looking around for a watch for a while. A friend sent me a link to creationwatches.com late on a friday. I ordered, and the watch came to my office early monday morning. Good prices and good service. Would order again.
I can only say good things from Creationwatches. I ordered my Seiko 18/09/2012 and received it in Madrid 21/09/2012. Very professional people! It was my first order but I will repeat, and I will recommend this site to my family and friends.
I am very pleased with my watch it is exactly what I wanted/needed and I have searched widely for it. I have sadly missed the one I had previously since I lost it and very important the price could not be matched..
Your service was very good as it kept me informed of the progress of my order and it was delivered surprisingly quickly.
You will be my number one pick the next time I am in the market for a watch.
Really pleased with The fast delivery. Trusted sheller, good communications. I'm sure this won't be the last time I'll purchase a Watch on your shop.
About the Watch, it's really beautifull, nice automatic Seiko movement. Great value!
Gain trust and grow your business with customer reviews.
Dear Martin,
Our watch shipment policy is currently in line with ground realities. What we mean by that is; the customs of various countries, tend to levy import duties on watch in a box because they assume it is a new expensive watch. If on the other hand, we dispatch watch and box separately, we notice that they usually do not levy any import duty on either consignment. This works out to your benefit.
Our whole intention is to bring to you, the top branded watches at factory prices – that has been our motto right from the start. We hope you will continue to patronize us.
Best Regards,
Sally