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Texas
33 reviews
126 helpful votes
Follow Caitlyn S.
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Credit Changes
July 19, 2018

I love being able to know my credit in seconds. On top of that, I love the fact that if my credit goes up or down it will tell me right away. I also find it nice that if a new account goes up, they let me know - it helps me keep track of all my credit cards and stuff. I definitely recommend using this site. My fiance even was fascinated by how fast I got my results and all the options the site has, it made him want to sign up and check his!

Date of experience: July 18, 2018
Texas
2 reviews
0 helpful votes
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Credit karma wrongly reports the wrong score on purpose. How does mint and credit karma use transunion but have different scores. The one on mint can't be screen shot but it's 725... at least 10 point difference and their both wrong.

Date of experience: March 23, 2022
Maryland
6 reviews
3 helpful votes
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I signed up for Credit Karma free. I read most of the promotional blabber they provided and signed up at the end of TurboTax 2023. It sounded OK.
NO NO NO. IT IS NOT OK!
Within less than 24 hours I had received 2 or more unsolicted spams from credit card companies. That has been followed by daily spams from other companies I would have no interest in. That was not happening before I signed up for Credit Karma. I do not have hard evidence linking this sudden flood of SPAM to Credit Karma, but you be the judge.
I strongly recommend that you trust nothing about Credit Karma unless you have no regard for your privacy.
And since this was offered as a freebee after purchasing TurboTax 2023, I can find no proof of purchase to attach.

Date of experience: April 17, 2024
Florida
2 reviews
0 helpful votes
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No customer service
February 11, 2020

I was a user of Credit Karma till I had a problem that I could not look at my report anymore. I have repeatedly tried to get hold of anyone but no reply back at all. Not even a buzz off. So I figure a bad review might catch their attention but I'm not counting on it.

Date of experience: February 11, 2020
Texas
17 reviews
54 helpful votes
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No more tax filing with them
February 16, 2022
Updated review

Credit Karma's tax filing unit was sold to Cash App. Cash App is a waste of time. I tried to download it by requesting a code and no code was ever sent. So, I'll be looking elsewhere for a site in which to do my taxes.

Date of experience: February 15, 2022

Filed my taxes with them. They said the IRS accepted my claim. Two days later during the TX Snowstorm then send another email saying it was rejected. My internet was down during the storm. Checked today and sure enough, the IRS had rejected my return due to one digit being wrong on one of the lines. I wish they had sent out another email reminding me. Grr. So, two weeks wasted. Sigh.
As others on here have noted, they do inflate your credit score, or so it seems to me based on other credit reports.

Date of experience: March 1, 2021
California
13 reviews
11 helpful votes
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Inflated credit scores
October 18, 2019

They are ( Just ok) because half the time my actual score is lower or a bit higher than they report however they are on top of it when I do a hard pull with a credit application. I will not be doing my taxes with them ever I have a tax professional already keep note folks about the credit notifications they are spot on hard credit pulls.

Date of experience: October 18, 2019
Texas
1 review
1 helpful vote
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False information
July 8, 2023

Credit Karma suggested credit card by Mission Bank, by which they said I had excellent chance to be approved for or Credit Karma would send me $50. Instead they ran hard inquiry, did not approve the card and my credit score dropped 32 points. I so debated not to apply, but instead I did. When Credit Karma guarantees you $50, figure you have a good chance to gain. Advice: Don't take their chance!

Date of experience: July 8, 2023
Michigan
1 review
5 helpful votes
Follow Tabitha O.
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While credit karma does show you useful information like what credit factors are effecting your credit report it does not use an accuratesystem to calculate your score. When my score was below 600 it told me it was 660. When I worked all year at building my credit by paying off student loans and using a credit card wisely it showed that my credit score had gone down when in actuality it had increase by over 40 points. It's great to know what old loans and credit checks are still being reported to transunion and equifax but you should not by any means trust the score that they estimate for you. Go to your bank and get a real score. Not to mention they do not have a real customer service department. Only computerized responses via email. When I tried to contact them they sent the same exact reply to every one of my messages 6 times. I feel bad for anyone who actually tried to use them to file their taxes.

Date of experience: June 20, 2017
Washington
1 review
0 helpful votes
Follow Neil R.
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Credit Karma is ok but never listen to them when they say you've been pre approved or any chance of getting a card. There's underlying rules for every lender and theylle ruin your credit by getting you to apply for cards not meant for you.

Date of experience: September 3, 2022
Florida
1 review
0 helpful votes
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Lost Funds Recovery
August 10, 2021

A Few months ago, our hedge funds lost about $300,000 to a Binary option scam. We contacted "JimfundsrecoverY at ConsultanT dot CoM" In no time, they did an amazing job recouping almost 90% of our funds. We appreciate working with your team. Thanks!

Date of experience: August 9, 2021

Overview

Credit Karma has a rating of 2.1 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Credit Karma most frequently mention customer service, tax return and hard inquiry. Credit Karma ranks 5th among Credit Reports sites.

service
49
value
52
shipping
4
returns
5
quality
49