website thubmnail of Credit Karma
How would you rate Credit Karma?
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Texas
9 reviews
28 helpful votes
Follow Sophia H.
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This site is truly all it is cracked up to be. I monitor my credit with this completely FREE service. The information is accurate and it actually allowed me to find a discrepancy and contact the appropriate credit bureau.

Date of experience: May 15, 2014
Texas
1 review
0 helpful votes
Follow Stephani L.
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I have had my credit karma account locked since receiving my IRS refund check. I have emailed and called credit karma multiple times and I get no help. They say that the group that can help me is only available by email (how stupid is that) I have provided proof to them multiple times that this is my account and my payment. No help what so ever. Do not bank with credit karma

Date of experience: February 11, 2022
California
2 reviews
10 helpful votes
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I check Credit Karma every week to see how my credit score is changing. I especially appreciate how they offer free identity protection, since that it is becoming a bigger and bigger issue. The site is very informative and easy to use. Hard to believe that it is free!

Date of experience: November 9, 2019
Pennsylvania
2 reviews
0 helpful votes
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Scam company
June 3, 2022

I paid off three cards two weeks ago. Today I get an email saying there is a change in my TransUnion account. I used one card for a 61.00 purchase. My score dropped ten points. I did the purchase yesterday and it was reported today. But yet the three I paid off two weeks ago have not showed a zero balance. It's all bullcrap.

Date of experience: June 3, 2022
Illinois
1 review
0 helpful votes
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Fix My Credit
February 19, 2022

On a clear score, my credit was less than 463, and I was slightly skeptical but decided to give this an opportunity. Cyberdon@ techie. Com has done more than fix my credit. He has helped me better my knowledge of credit opportunities. I will refer him to any of my friends or family with any bit of credit discrepancies. I am now ready to continue improving my score and not worry about getting approved for the things I want and need in life!

Date of experience: February 19, 2022
Utah
1 review
0 helpful votes
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Creditkarma sucks
September 9, 2023

You can't replace a linked account to a credit karma account, even if it is closed. Their support doesn't help. Had to close my account to get them to send me my money. Terrible company to bank with!

Date of experience: September 9, 2023
Nevada
1 review
1 helpful vote
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They put a cap on how much of your tax return can be deposited on to the cards given to customers. The cap is 1500. 00 per year. Yes per year. So if your tax return is more than 1500. 00 then they keep the rest. It happened to me

Date of experience: February 26, 2020
Florida
1 review
0 helpful votes
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It's the worse site
March 29, 2022

Credit karma is probably the worse site I ever seen they more worrying about selling you things than what's on your credit I paid off many things within the last 3 months and nothing change its so sad they call it credit karma just call it add karma

Date of experience: March 29, 2022
Pennsylvania
3 reviews
6 helpful votes
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Credit karma
February 15, 2020

I transferred $4,000 from discover to my bank credit card. And somehow the idiots that don't know how to add and subtract added $3,000 to my debt. This is the second time this happened. Why don't you hire people that know how to do second grade math?

Date of experience: February 15, 2020
California
1 review
0 helpful votes
Follow Pamela B.
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My account was closed while disputing a transaction that left me In negative. I called credit karma and was told to speak with company that claims I owe a balance. I later had no access to the app. I call CK back and I'm told to delete the app and add it back and it should clear the glitch. A rebate check was sent to them. I learned it through a notification but not having access to the account. I call them and asked about money. They said they'd send it to me after they take their money off top. I disputed that and they use the same scripted line. They will send it to a specialist. An email was sent asking for I. D and a full utility bill in order to receive my money. The email was so tiny no one could understand it. I'm still waiting and it's been a month and I'm getting the run arounds. This isn't legal. They are refusing to mail me money that should have went back because it's a closed account!

Date of experience: October 17, 2022

Overview

Credit Karma has a rating of 2.1 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Credit Karma most frequently mention customer service, tax return and hard inquiry. Credit Karma ranks 5th among Credit Reports sites.

service
49
value
52
shipping
4
returns
5
quality
49