The company exhibits a mixed reputation among customers, with some expressing dissatisfaction regarding withdrawal restrictions and a lack of responsive customer support. Concerns about the management of cryptocurrency pricing and funds have been highlighted, indicating potential issues with transparency and trust. On the other hand, there are mentions of successful resolution experiences through third-party assistance, suggesting that while the company's direct customer service may falter, alternative solutions exist for those seeking support. Overall, the feedback points to a need for improved communication and customer service practices to enhance user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
When you make a payment to purchase bitcoin, they impose restrictions on your ability to withdraw money, keeping your money in the account since they deliberately elevate the price of cryptocurrencies. Asked for withdrawals but received no response. I had to discuss it with a couple friends who referred me to " capitowlassetsltd" who reclaimed my money excellently and smoothly; I am happy to speak for them.