Ctcn.net
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Backing down
July 7, 2021
United Airlines, after some "get lost" kind of replies, received pressure from the Department of Transportation, and a reminder that they had been bailed out with over $9 million of Government money. They seem to have refunded the airfare (over $300) and I will check to see whether my credit-card company got that money. It took a lot of e-mails to make this happen, and I would remind passengers with UA that the tickets they send out on line have unreadable small print about "non-refundable."
Date of experience: July 6, 2021
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members