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CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
I had no problems with the ordering & there was updated communication on delivery. The issues are: 1) the polyester material is paper thin, didn't expect it to be like toilet paper thin. 2) they sent me the wrong pair of jeans, when I contacted Cust Srvc, they requested images 2x, the jeans laid out & the inside tag, sent the images, they are obviously 2 diff prs of jeans 3) first they offered $7 to keep them, then they offered $15, now they're telling me the jeans are the same, you just can't tell by the way they were imaged, the images I sent them are very clear & they are NOT the same. The pr I ordered are low cut, stone washed, frayed hem, they sent me, dk blue, high waisted bell bottoms with the button hole torn & shredded open from being sewn shut! It's disrespectful to make that their excuse to not send me what I ordered! If I could, I'd post the images here, it's a joke they're telling me the jeans are the same. Also, you pay for the shipment to return & need to obtain a specific address to do so. This is beyond getting 'the run-around'! I would not recommend ordering from this company.
The clothes that I preferred are all classic chic and with the exception of 1 piece, the sizing was perfect. This was my first time ordering but it will not be my last. I've already told my girlfriends about this site.
I do not recommend purchasing clothing from CurveDream. They are poorly designed, incorrectly sized, made of low quality materials, and have a false return policy that is deliberately cumbersome to detour customers from returning their purchases. I was not provided an address when I indicated I wanted to return the ill-fitting items. Customers are required to pay all return costs. I was offered $15 per item in lieu of a full refund (granted I could keep the items however I have no desire to clutter my home with clothes I won't ever wear). Be warned and aware of the companies products and practices.
Ordered 2 pairs of pants. One pair looked like the picture, cheap fabric that lost shape in one wearing but weren't terribly expensive either.
Other pair was awful. Summer style pants in a synthetic fake wool. (Label said cotton :D )
Not at all what was offered. Badly sewn, fabric was completely unsuited to the style and also too hot for summer. Donated immediately. Hopefully the fabric can be recycled.
Waste of money overall.
Both items shown & titled sweat$#*!s. I rec'd silky long-sleeve T-shirts. Shipping took forever. Plus no receipt to return items. If I can get these in a real sweatshirt, I would reorder. Sizes were off.
I'm returning my order and find I actually require help from my daughter. The correspondance is worded in a way thats confusing to us both. I'm not sure how to go about it. I feel like they are hoping that I wont be able to abide by their return policy. I won't shop here again. Too hard.
This is a sham company. The do not have a return policy that they follow. I contacted them for the "form" so that I could return about $150 of product.
It took 2 days to contact me. Then they wanted to give me $30, keep the clothes.
I did say give me $60 and I will. By this point, I had read all the negative reviews. Lesson learned. Read reviews about returns. They never got back to me, they never gave me a form, they just disappeared.
Got immediate response to comments about m order. Howver when I asked to return because too small Customer service indicated to keep instead of return and gave 10$ rebate. On account. Not good practice
I needed to return one of three ordered items and this has been difficult. It is doable, but it wasn't a simple return process.
REVISED: I can't review what I never recieved. None of my emails have been answered. But they have my money.
I like that there so much information available along with reviews. Hopefully the sizing will be right. If so, I've found a new favorite site!
Nothing remotely fit even after I did all the sizing measurements on myself.I even ordered a size up to no avail. Material was more light weight on most of the products than would appear in the photos.The offer to settle this issue for $34 and keep the products was insulting. I expect a full refund and and must now pay to ship this back to the company. After reading more reviews, i understand that getting refunded is difficult. I'm hoping the reviews were wrong. I will contact my credit card company if need be. I feel as if I were scammed.It's an understatement to say i was deeply disappointed in my order.
See above: I really like the pants, pockets are nice. The two piece outfit not so much... the skirt in particular overwhelms me. I'm not tall, even the top seems too blousie. I'll probably give it away to someone taller.
I'll know better when I get my purchases.
Horrible! Sent 3 emails to this company requesting refund on all but one item Never heard back from company! Spent over $250 plus $22 in shipping & never experienced such poor customer service! This company seems fraudulent! Wish I could turn them in to Better Business Bureau or take them to court but company is in China! Buyers beware! This company makes false claims that you can return items you are not hapoy with but they don't even respond to your emails!
Item took three weeks to arrive. That was first clue something was wrong. It is a 3x and will not even fit my assistant, who wears a size 6 (XS in US sizing). The fabric pattern does not match the image on the site, and in general everything is tiny. Shame on me for falling for this scam, but never again! Buyers beware!
A very comfortable fitting dress with beautiful sleeves which will be perfect for casual gatherings. Be advised it is pretty shear though.
The dress arrived promptly without an excessive delay which was lovely. I am 5'1" and had to shorten it nearly 6 inches which is why I paid attention to the hem designs. I'm very pleased with the dress.
Y'all need petite for short people. I am 5'1" tall. I normally wear a small, but ordered a medium on your advise. They are a bit loose in the waist, which isn't so much a problem as the length. They are supposed to be calf length, but they are all the way to my shoes. Not really happy with this.
Yes, I received shirt, but DO NOT like the material. It said for returns to request a return authorazion to get a refund, but after much time the email says they could refund me $8.00, and keep the shirt instead of sending back. Never again will I buy from this Company which keeps changing thier names.
I keep seeing these cute dresses on my feed and falling for ordering. I usually don't like the fabric but I have not been able to get one that is the correct fit for me, either too long or too small. But they always offer $20. To not return it. Yes it is more convenient but if the dress and shipping was $49.00 with the dress costing $39.00. It seems that it could be returned for at least $10. And still come out ahead if $30 was offered. I do know that good will is loving these dresses and for sure I have learned my lesson. I have yet to receive my $20. Hopefully.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"