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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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Didn't receive items ordered…….so I can't rate anything but service
Easier if grouped by similar products. Overwhelming with so many pages of beautiful clothes. Love to see heavy material so quality increases and clothes will wear better.
Material was low quality, print was low quality, and the green shirt with cats was not scalloped on the bottom as it appears. I will not order again.
A bit of a wait for the items and tracking was inefficient to know when they were coming. However, the items did come and were exactly like pictures. Very nice. I was happy with them.
I am disappointed in the clothes. Clothes look great in the pictures but quality is not there.
Good site was to navigate and i had been looking at the dress for some time before I purchased it
Will not shop there again. Too long to get item and size was not accurate and too much to send back. Loss of money and no usable product in the end
I returned all items and were received by you on August 8th. I did the tracker as required per your policy but still have not been fully refunded.
Products are very cute, but not the highest quality, but they're good enough. All run a little small, so recommend ordering one size larger than you normally wear. Shipping was slow, I suppose shipped from China? But all the order came together in one package which was good.
Very easy site to use. No issues. Parcel arrived very quickly but both pieces were not any near the size advertised. Neither piece will fit and I'm asked the Company how to return but no answer. That's very disappointing.
Purchased for my mom.who is 84...and she loves the colour, quality and comfort
Buying at this site was comfortable and I would buy again for this reason.
THIS IS THE WORST EXPERIENCE I HAVE EVER HAD. I BOUGHT A BLOUSE, I NEEDED TO RETURN IT AND THERE IS NO WAY TO RETURN IT. SO I GUESS YOU EXPECT ME TO KEEP IT ALONG WITH MY MONEY.
Quick & easy. No hassle shipping. Priced are very good & quality is same as department stores.
Je tarde, en +, à avoir des réponses pour le retour du matériel qui doit se faire aux états unis & à ma charge. Je suis vraiment mécontente. J'attends d'ailleurs toujours une réponse! Je déconseille totalement
Leaf Print V-neck Buttons Short Sleeve Blouse, ugly and does not even look like that picture, i am about to throw it away.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.