About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
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Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Sizing wrong and took a long time to receive the package. Don't think k I can order due to this.
I was shorted an item on my order. The item was paid for but not received.
Item PTCDM059 for $26.99.
Not been kept informed in a timely manner to status of package
No proper "tracking" information
Poor experience overall didn't get what I wanted picture is very deceptive
I received a dress, just not the one I ordered. How do you want to handle the situation?
The photos of everything I order from CurveDream are a bit deceiving on the type of material that is represented.
None of clothes fit all too small need to exchange to bigger size BUT HAVING TROUBLE SENT U AN EMAIL WHICH CAME BACK NOT VALID!
I have emailed 3 times trying to exchange Solid Color Casual Buttons with Pockets Jeans for a different size and have not received any responds
This item is too small but no info to send back. Also price listed was $35. But billed for $47.
Smooth and incident free. Contact was fast and efficient.and personal.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
Received my order quickly unfortunately none of the items fit properly. I will be returning them.
Other than shopping on my phone then trying to shop on line it went smoothly.
Floral top is lovely. Longer than expected, but can tuck it in for OK look.
I have the experience of ordering from your company but I have not opened my Christmas Season presents yet until Dec 25.
; oth shirts are too big and I'd like to exchange them. Could you give me into. To do that please.
Enjoyed looking at all the pretty clothes and ordering was easy.
I like the garments. When am I going to get them. It's been over 3 weeks.
I ordered this in January never was told it was out of stock.I won't be ordering for you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"