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CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
It was good!
It was the color I wanted. They had the size I needed, and at a good price.
I ordered your jeans online because they were described as low-rise jeans and the picture showed them as low-rise as well. They were really high-rise jeans. I ordered them a size up and they were too tight. I couldn't get them zipped.
Arrived quite quickly but sizing small. Returns are via email only. Initial response quick and an offer of £16 refund or £54 gift card to keep order and not return on an £90 order! Second offer £27 and note to say I have to return to New York at my expense, which I am happy to, now not replying...
Unfortunately, the pants didn't fit. So, I want to exchange them for another size. How do I do that?
Good but need to return it but needs to be altered and will loose the flowered pattern. Will. Need you to send me a return label through the mail as I have no computer or printer. Appreciate your cooperation and patience. Thank you.
The pants did not arrive as promised. They are not anything like the picture. The material is horrible.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
The pants I ordered were good but the blouse too small. Had difficulty with exchange, so just sent them back.
The dress I ordered was nothing like the picture in the advertising Supposed to get to get a $20 refund and I still haven't received it.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I bought two tops. They were made from a cheap material and much too small and tight. I have been trying for three weeks to get an address to return the items to. I've written to their "customer service" three times. I get a form letter explaining their return process (you pay postage to return) and that you can't return to the address from the package they arrived in. They do NOT provide an address to return them to! It is a total SCAM. I'm going to the Better Business Bureau next. I wish I'd read reviews from other sites. These 4+ ratings on their website do NOT reflect my experience at all.
How do I return one item that was shipped as wrong size on my?
Good. Just waiting to see how it fits. The dress is about 2 sizes smaller than what I buy locally.i
I made the assumption that some of the 6 dresses I ordered were a natural fabric, but none of them were and therefore felt really hot and cheap. I was pretty disappointed, but realize I could have been warned by reading the description closer. I also had only half of the dresses fit, even though I ordered my usual size. Because there is no stretch to the dresses, you may want to order a size up.
Easy to navigate and find what you want
This website is very user-friendly, and they offer some very pretty clothing. However I will be returning two garments, and hopefully exchanging a third (for a larger size). Each of the shirts that I purchased ran small. The two garments I'm returning are not of a quality I would expect at this price point. I may make future purchases, but will keep in mind the sizing, but I'll be very selective. I will say that the clothing was delivered in the time frame promised. I would highly recommend that true plus-size models are used when these garments are photographed, it would be helpful in getting a real sense of what the garments will look like.
This website is very user-friendly, and they offer some very pretty clothing. Hoping it's not just pretty, but good quality as well. This is my first order, so I'm crossing my fingers!
Ordered two dresses in the same size, one did not fit. Happy with the two dresses but returned the one due to the size variance. Both were size Large. Communication has been excellent!
Have not received the refund yet, but things seem to be proceeding well.
My clothes don't fit. I've tried to contact you through your website and your system says my message cannot go through at this time. I tried multiple times same message. Then someone contacts me via messenger. Told them my problem and wanted to return the items, haven't heard from them again.
Sizing is not consistent, models are not wearing there actual size which leads you to believe your getting an item that fits a certain way fabric is not what it appears to be. Just not worth the wait.
It was a little difficult to order online using my phone. I was not happy with the size of the (2) items as they ran quite small. My main complaint is there was no invoice or return form in the package so it's impossible to return these items.
The site instructs to contact them before returning and they won't accept a return if you don't. I contacted them as asked and have yet to receive any kind of response. Never sent tracking or anything, seemed shady and I was actually surprised to receive anything at all.
Easy enough, hopefully I'll be happy with my purchase and can come back for more
I bought a dress 2 sizes too big and the top of it fit like 3 sizes to small. I'm now having a problem getting a return address. They offered me $11 dollars to keep a $51 dollar dress I can't wear. I want order from them again.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!