About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
Part of the order was out of stock and never shipped. One dress ran small and did not fit. I need to return it. The other one fit. I ordered the same size in both dresses.
Service is very good. My only issue is that if you enter a size and a color but change your color, it defaults to a size small. Maybe everyone else catches that, but I did not.
The delivery is not on the date it was supposed to be. The tracking system is a mess. There's not a way to contact costumer service
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The prices are high and the quality is low. I would ask for a refund but then I would spend even more money retuning the product and the wait to get a credit would be even longer.
I want to return this item but no one will respond to my THREE requests to receive return instructions, even though that is your policy to email you to get the instructions, yet it is supposed to be returned in 30 days. PLEASE RESPOND TO MY REQUESTS!
Order was placed, product arrived as per tracking. Item was not as appeared on site. Wanting to return. Email was sent but has not yet been addressed.
It took a little longer to get my merchandise than I was told. I find the sizes run a little bit big but I I love everything so far that I have bought.
I received an email that my order shipped on 4/28/2023 and I still have not received it. I emailed them multiple times and still the issue has not been resolved. Terrible customer service.
I just ordered these in a larger size and they were really big. I dont know how to return so I will try smaller sizes, so I reordered and second try was right.
I just ordered these in a larger size and they were really big. I dont know how to return so I will try smaller sizes
Cannot get full refund if you return. I would have to return all 4 items and pay the shipping. Too bad, because they are all what I would want, if they were wearable.
Paid $23.99 for expedited shipping and the process took 21 days! It arrived after the event and was very thin, see through, and not as expected after the long wait and expensive costs.
I was very excited to have received my order, but the outfit was way too small and I will be returning for refund. The return policy needs to be simplified.
The process of ordering was easy. It took a bit to get to me. Unfortunately the size guide didn't really help me and the dress didn't fit my upper body.
You tried to trick me into using PayPal, and, you were dishonest regarding shipping. Now,I have to deal with shipping and a refund. I imagine it will be a nightmare.
My experience has been poor because the quality of the merchandise was not what I expected and I have repeatedly asked for a return address and have not received it
This is my first time purchasing. I plan to return both the clothes. Each having its own problem. Unless the return experience is good, I don't plan on shopping again
This company is a SCAM. Yes I should have read the reviews. Here is how it works:
1st they take your payment.
2nd if they don't have the size you ordered they seem to send what
ever they have in stock.
3rd they wait 5-7days to ship it.
4th if you want to call customer service, Give Up. They have no #
5th If you email to return, wait 3-5 days for a response
6th They will recommend you take an $8 instead (shipping costs?)
7th They will advise you to follow return procedures WHICH DO NOT EXIST, no address, nothing except a bold notice NOT to return it to their NY billing address
8th They wait. The month will run out on your return window. Ha Ha
It took longer than I thought to get here, but I'm satisfied with it
The dress that looked great online was cheaply made and not nice.
I paid for expedited delivery and it still took two weeks for arrival.
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. Could you please send us some pictures of the item to check if it's not as described? We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
We apologize for any inconvenience caused by the slight delay in delivery. Our team works diligently to ensure timely shipments, but occasionally, unforeseen circumstances can affect the delivery timeline.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"