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CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Ordered large they were super tight and super small! Threw in the trash!
The shopping was easy. I received what I ordered in a timely manner. I am somewhat disappointed as the descriptions of some of the clothing does not describe truly.
Disappointing still waiting for a reply to the message I sent (didn't bother to reply) Within a few hours of buying it the jacket went from $60 to $30!
Was a bit difficult entering your address when it is really small.
I really thought this hat was going to be of better quality than it is. It has a hole in the top. I thought I ordered a blue colored, this is more rust colors.
I received the dress but it was too small sent an email with no response. I just want to exchange it for a bigger size. But no response on where to send it back.
I am trying to return the above clothing. I have emailed for return information twice and have not received any information at this time. So now I am stuck with clothing that doesn't fit.
I returned the items in August. The items did not fit like I wanted them to. I have not received any refund. I paid 88.20 on August 6th. Please refund me my money. Thank you.
How do I return my order for two pair of pants? They don't fit me.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The sliver moon on the front was what I liked, the first time I wore it, it just peeled right off so it's nothing but a cheaply made T-shirt, What a rip off!
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Low quality garment. Doesn't hang like picture at all. Disappointed.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Was not impressed with the overall product. It took weeks to arrive and was not as advertised. Had to pay to have it shipped here and shipped back. Will not be ordering for you guys again.
Place order for 2 outfits on April 2 2023 - says 3 days to process, asked to have patience which I did. Never got any confirmation email from them on the initial order that it was received, only my paypal they should at least send an email of confirmation on order, most do. April 14th still was in process so I sent email asking when it might ship. April 21 received email - Sorry to tell you that the following item is sold out. They asked if I wanted an equivalent product or cancel it and ship the rest? I needed time to look for something else so did not respond immediately. Same day April 23 - I received email that they had shipped the one item of the 2 ordered. I responded later in the day with a replacement item request April 23. Heard nothing back. On April 27th - I resent the same email and ask "Can you please reply to me that you are processing this replacement item you asked me to send you, and what my credit on account is. Thank you." I have heard nothing further from them. I did received my package today outfit I got is good. Was expecting it would have document with my credit on account...but there was nothing. So I'm still waiting for communication from them on the replacement item and outstanding credit I definitely have with them. This is why I don't like ordering online as it just seems to be a constant chase. If you don't have products take them down off the website. That outfit they told me 20 days after ordering they no longer had is still up on the website showing available.
I have written several times about returning several items, I am still waiting for an answer, How can I return the items within the required 30 days if i do not receive the correct response,
Dear Customer,
We apologize for any inconvenience caused by processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return.
As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Have a great day!
AWFUL. I received
I response when I contacted this company. Tracking number
Brought me to your purchasing page. It was a horrible experience and quality was awful and sizing is awful
Garments were incorrectly sewn and mishapen. They also appeared to be cut wrong on the pattern.Worst experience I have ever had, and I order clothes on line all the time. I need my money back
I didn't like the clothes, but when I tried to return them, the company refused to accept them or give me a refund. Instead they offered $24, when I spent $80.
Took almost 3 weeks to even ship. Says order delivered and I do not have it. Have e-mailed twice and told them not delivered. Will not order again. Need a refund.
They acted like they didn't want to give me a return address. The item didn't fit so I needed to return it. I don't think I will order from them again.
Got no help with the order problem i had what the suggested i do was what i told them i had already done
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"