About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
Instant Feedback
Gave me an invalid address for returns. Offered me money to keep the clothes that didn't fit. Horrible stressful experience
I received many compliments on my new dress! It was a quick delivery turn around time. I am very pleased with the purchase.
Very easy to order and I love wearing it. Now waiting for another oreder to come. It is the white overlay. I like all the things I have seen thanks Mary Lange
The item isn't anything like the picture showed. Poor quality. I will not order from them again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Curvedream has been responsive to the refund request to this point. Now that the return item has been delivered, I will see if their customer service continues to be prompt.
Very communicative with shipping delays, etc. Was nice that my order wasn't lost and there was no need to bug on status with the email updates. That was nice for a change.
I have been sending Curvedream constantly Emails that I NEVER received any of my items that I purchased through Klarna on April 29th. That was when my first payment was withdrawn from my account. And still no response with today's date being June 3rd 2023
Frustrated. Frustrated Frustrated Frustrated
Frustrated. Frustrated Frustrated Frustrated Frustrated. Frustrated Frustrated Frustrated Frustrated. Frustrated Frustrated Frustrated
Cheap material, sized too small, waste of money, do not buy!
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Received 3 emails but I still don't know where my package is.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Usual IT bother but could have been worse.
The package had no note and the return address was one associated with scams.
I did not receive TRACKING/SHIPPING information on my package and it took a very long time in arriving. Received 15 Aug. 2022. The order form was not straight forward.
I have ordered twice from curve dream, I'm very satisfied with the quality of the items I bought(2 blouses and 2 leggings) I will definitely order again.
I found it easy to navigate the shopping site and it took about two weeks to receive... I wasn't disappointed with any of my shopping or item experience.
Everything as to be retouched, way too long. The colors are beautiful, the quality is good, and the delivery told a long time, not worth the US dollars
WTF WAS THE FABRIC YOU USED ON THE CAMO PANTS … REALLY? PLEASE ANSWER WHAT WAS TGAT CHEAP SLICK $#*! YOU MADE THE PANTS OF … REPLACE THEM PLEASE WITH DURABLE COTTON MATERIAL THAT MATCHES WHAT I THOUGHT I WAS GETTING! WAITING TO HEAR FROM YOU?
I have not received any of the items
I was sent an email notification of delivery eight Days ago and nothing has arrived
I sent Emails to customer service everyday sinse delivery notification eas sent to me, and I have not received A response to this day
The money has been taken from my credit card but no items have been received
The quality of the merchandise is more than I expected. Different styles you won't find in stores.
Poor quality for the price. The colors were off. Nailer thin, and not as it was represented in the website pics. I would not order from this website or company again in the future
I would like to return it for refund. Need address please. I tried to get in touch with you, but couldn't. Was not what I expected. Do not like the material.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream