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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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I was nervous because I read a lot of not great reviews, but my purchase of one shirt went fine. I would not shop there for myself as the sizes aren't large enough.
Liked the products I ordered. When one item didn't fit, customer service came up with a satisfactory solution.
I received my jeans in correct size, nice color blue, fit is comfortable
I ordered one item as my first time with this website. It arrived in a reasonable time frame and is as described. It might run a little small, but I can still wear it.
Cheaply made, so I thought worth checking for the price
See review title. Top was supposed to be accurately sized. It was way too small.That sums it up.
Overall good service. Quick delivery, product as described.
Wrong fit; and very, very thin. The material is so thin you can easily see through it.
Ordering was easy, except items do not look like photos in advertisements.
A bit slow to process, I'll decided how satisfied I am with product once received.
First time ordering from your company…
It took way too long and I didn't get any information about returns.
When recurved I was disappointed with the fabric. It is very thick and too warm to wear. Kinda cheesy.
I thought quality was good but I wish it was easier to make a return. The round neck leaf print top ranvery small
Refund not a viable option because I threw away the plastic bag?
I needed a light sweater to wear as summer transitions to fall and this one is perfect. It is very good quality and the fit is true to size. I love the bright colors and I am able to wear a lot of different things with it. A great purchase.
Sending it back seemed a little bit more difficult. Perhaps it was me.
I love your clothes. Please speed up your shipping time. I am anxious to wear my new outfit!
Easy site to maneuver. Nice selection of clothes.
Love your clothes! Please ship to me as soon as possible. Thanks!
It has been wonderful. Your customer service has also been very prompt when I needed assistance.
Although this order did not arrive previous orders were great and the products were of good quality
Happy customer
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.