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CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
Exactly what I ordered. Feels wonderful on very comfortable.
Company did not honor refund even though I followed procedures exactly.
I followed their return policy. Everything was in the original package, I received instructions on how to return the product and I still do not have my refund. I will not ship this company ever again.
Love the notch collar; so different from most blazers. The material is soft and the lining upgrades the blazer. Love that I can wear it to dress up jeans but it would also look great with casual pants. A very versatile wardrobe piece.
Pleasantly surprised. Shoes are just as pictured and very comfortable. Recommend!
I ordered 2 dresses and a pair of shorts. They are extra large but do not fit. Very disappointed.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Your dress isn't true to size chart and it's cheaply made. Seams don't match
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
The dress was cheaply made and didn't fit. Your size chart is wrong
I am disappointed that two of the items are so large that I can't wear them. I don't know how to return them so they will go to Goodwill.
This dress is described at having metallic shimmer to it, and there's absolutely no shine or glitter to it
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
I found shipping was slow, and I need to have a return label to return everything. Please contact me as soon as possible. Thank you.
I had to rerun my purchase due to it not fitting, and getting my refund has still not been applied and contacting anyone seems to be impossible.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I ordered four shirts from them. Two of the shirts were delivered. The other two were not delivered. When I contacted the company about the missing shirts they kept sending me messages asking the same questions over and over. They eventually said the shirts were delivered and I needed to call my mail carrier. They would not send replacements and would not refund the monies. I have never had a company respond in this way. They seemed to not care about customer service. Kinda seemed like a scam actually. The shirts I did receive are very poor quality, could have been sewn on my machine at home and I am not a good seamstress.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The cut and sewing finishing of the pants and shirts I ordered were like if they were made by kids in home-ec class. The material is not high quality. I ordered a "sweater" which when I clicked the description, it said material: wool. This "wool sweater" turned out to be a flimsy shirt printed with an image of a knitted sweater. You will get items, just like Temu, but it seems the same scam. I will be returning it all, and keeping my fingers crossed that I get any money back.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The dress is very small. The size ordered was 12 but it measures much smaller. It is costly to return. The return address was not provided. A small amount of money was offered if I kept the dress. I haven't yet received the money. I will not order from this company again.
Being a big women, I prefer tankini swimwear with the biker bottom. CurveDream has a large selection and ordering was easy.
But many outfits did not fit...smaller than the size described...no address for return
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I received the dress and doesn't look anything like the picture, the fabric is shiny, much lighter green, looks and feels cheap, the stitching is not good either, the pockets one is looser than the other. The worse is customer service, I have sent three emails expressing my desire to return it and I've gotten no answer yet.
There were very good reviews that were very deceiving. I would not recommend the dress or the site.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
With no notification, still have not received my order, very unhappy with this site. No refund either or notice of cancelkatio
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Fabric felt good, fit and color were not what I expected. Thank you
I have been asking for a return address so that I can return my purchases and no one has provided me with that address.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Bottom around the ankle can barely get my foot in or out. Not what the items appeared to be in the add
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream