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CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
I wanted to use PayPal. When I got to checkout, PayPal wasn't an option.
I thought the items I ordered were cotton. Only one item was cotton so I'm returning the others.
Before I got to paying, PayPal was an option
Lots of good choices. It's impossible to zoom in to see fabrics closely. Also, it took a long time to get here, and the clothes are not proportioned for westerners.
True to size and very beautiful dress! I felt absolutely beautiful in it! And have had many compliments on how beautiful I look in it (even though I am a size 3X) I have never ordered from Dream Curve but I will sure be ordering again!
I ordered an xl dress and I could not even get it on to the elbows as I was trying to pull it over my head. I was very disappointed and I have sent it back and am awaiting my refund.
I paid for expedited shipping over a month ago and still have not received an email about the status of shipping and arrival! Most companies will give you an arrival date or at least approximate date! Very disappointed!
I'm still waiting on a return address for my item as the jeans to small
Quality is bad and a total nightmare to return the product. Will not buy from them again
I DID NOT receive my order! I would like my payment returned into my account! I even messaged into the company stating that I had never received my order! So, I would like my payment back into my account! Thank you!
Bonnie Corvino
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I was very interested by the pop up, the clothes looked great, the descriptions amazing, but when the clothes arrived, nothing matched what I saw or read. Sizes were off, etc. So I am requesting a refund, for which I did not receive a return address as promised. I am hoping to return these clothes and shop again being careful to ask questions first. Thank you
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
One item was back-ordered so I wanted to cancel it. They were fast to respond to my request and refunded my money promptly. The other items arrived in a timely fashion.
The items CurveDream sells are cheaply made and look nothing like the pictures! When you're not happy and want to return, be prepared for a LONG email chain back and forth as you refuse stupid offers to keep the items for a small discount. This went on for me so long. Each time, I refused the offer to keep the garbage clothes. This is a HUGE hassle, and you will waste lots of time - couple of weeks for me - until you receive return authorization. Then you'll have to pay postage to return the items. The shipping charge from them to you is exorbitant and will not be refunded. Save your money and sanity and shop elsewhere!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Two of the 3xl tops are more like a med to large. So currently in the process of sending them back( Sad that I have to pay for the return
Shipping) The 3xl dress fit fine. 1 of my other tops is out of stock so I canceled that. Sure wish the tops would have fit because they sure were pretty.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
It took nearly a month to receive my order. The sizing was way off and the fabric is thin and very cheap. I do not recommend any of these items AT ALL.
I'm trying to get information of howto return an order an no one will write me back.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Very thin cheap material. I had to go buy a tank top to wear under the one top. Fabric wrinkles badly
First time so far so good. I would likely order again in the future, as price was good and the photos matched the product I ordered.
I received the order in a timely manner but, I have filled out paper work, called, no return paper work or address to return the item.
Pretty clothes...purchased dress in stock at the time of order, yet order came back out of stock with like 6-8 week lead time so I cancelled which went smoothly with Customer Service. Only 1 of the blouses is wearable now and the other 3 I kept for when my weight loss progresses.
Your website needs work. Found it very hard to navigate. In addition I had to return it. That took two emails and the shipping ended up costing me more than the dress. I ordered my usual size and could not get it past my armpits.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"