• Customteesales

Customteesales

Is this your business?
Write a Review

Overview

Customteesales has a rating of 1.0 star from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Customteesales most frequently mention phone number, and customer service problems. Customteesales ranks 432nd among T Shirts sites.

  • Service
    14
  • Value
    14
  • Shipping
    13
  • Returns
    12
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
7
See all photos
How would you rate Customteesales?
Top Critical Review

“Complete garbage!”

Toby M.
9/18/24

This was the lowest quality piece of clothing I have ever received. This company should be banned for life. Terrible, just terrible quality! I don't know how they could ship the garbage that they did and live with them selves.

Reviews (72)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (5) screen print (3) confirmation email (3)
Thumbnail of user curta33
Utah
1 review
0 helpful votes
  • Send Message
August 16th, 2022

I ordered a custom tee from an add on Facebook. I received a tee shirt two weeks later nothing like what I ordered. It looks like a shirt that was given out at convention as a promo gift, the kind they give away. Their phone tells you because of Covid they are not taking phone calls. What does Covid have to do with answering the phone? Covid ended a while ago. It then directs you to their web site. They don't answer their emails. I paid $36 for what looks like a free tee shirt.

Products used:
tee shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user tarnyai
Australia
1 review
6 helpful votes
  • Send Message
April 2nd, 2019

If I could put a negative star on this I would. This is the WORST on line experience I have ever had. Customer response just kept putting off delivery date for eight weeks from purchase. They have "offered" to send another - to put off complaints for ANOTHER eight weeks. I would NEVER order from this place and just WISH I had looked up these reviews first. This is a company of thieves. Don't waste your money - you may as well burn it.

Thumbnail of user melissal220
California
1 review
1 helpful vote
  • Send Message
September 5th, 2018

I ordered the tshirt on Aug 24, it's now Sept 5 and I still haven't received it or received a response from the company after emailing them a few times. The shirt was supposedly shipped on Aug 27, from Santa Ana to San Diego which is only a few hours drive. Someone could have walked it to me by now. The name they were using in my transaction was pickite. I tired looking up reviews for pickite, and of course found none, only to find out that it was a fake name for customteesales. I contacted my bank and filed a claim. I hope the BBB finally gets a hold of them and shuts them down for good.

Thumbnail of user mustafas47
Germany
1 review
0 helpful votes
  • Send Message
November 9th, 2021

Once you placed your order forget your money, The product they're sending to you, you can put it in the garbage because you don't wanna see what you paid for, the product it self is from a cheap material its only printed amaturly it looks you have bought something from second hand and it doesn't have a lebel on it, if you ware it it looks like 20 years old product and the size is not correct, once you try to reach them you will receive only one answer (We can't help you with nothing) they raip you just like nothing happened

Tip for consumers:
Please do not buy waste of your money

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user teresam107
Washington
1 review
2 helpful votes
  • Send Message
July 11th, 2017

I ordered a tee from an Ad from their company on Face book. I ordered the seattle Seahawks August shirt. I get an confirmation email about a September shirt Not the August one I had ordered. I tried to email them back There email was not up to date I tried calling them they are closed on the weekends which I had placed my order on Saturday. On Monday I call and wait 25 min. On the phone to be told they already shipped it. Now they say I'm suck with a shirt I have no need for. BEWARE Their New email is *******@customteesales phone # is *******840 I wish you all lot's of luck with this company Teresa S. Murfin

Thumbnail of user tonym1058
New Jersey
0 reviews
0 helpful votes
  • Send Message
January 18th, 2022

Very poor Quality design on shirts were not center correctly Also send me the wrong size There is no number to contact them overall very very dissatisfied Plus it took a long time to get delivered Not recommended at all

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephanies213
Alabama
1 review
1 helpful vote
  • Send Message
June 22nd, 2017

I paid $32.00+ (including shipping) for a tshirt for my dad for Fathers Day. I ordered June 9th. On June 21st it finnaly arrived, after Fathers Day. IT WAS TERRIBLE. The tshirt was awkwardly sized. He always wears a XL and this looked like a medium. The screen print was poor quality. You could see through it. I wouldnt wear it much less pay for it. Sad considering it was a gift and an overpriced one at that.

Thumbnail of user waynea124
Oregon
1 review
3 helpful votes
  • Send Message
June 16th, 2020

Order a shirt through Proudnavy.com somehow the receipt has Customteesales.com on it but it was being shipped by Gearlauncher.com. WTF! Ordered it on April 30th just got it today June 16th. 46 days! Really? Do not do business with any of these company's. I had to file a PayPal claim for them to finally send it. This has made me read reviews and comments from other customers from any company I order online of Facebook from in the future. Again Beware of these companies.

Thumbnail of user debbier333
New Jersey
1 review
1 helpful vote
  • Send Message
July 10th, 2020

Ordered a shirt from them on June 6th. Was for a Father's Day gift. Still have not received it and get no human response from them when questioning. They are scammers. Don't order

Thumbnail of user joset421
California
1 review
0 helpful votes
  • Send Message
June 22nd, 2022

I have never seen such crap work anywhere. I order the tee and can't even read what it says. I have tee shirts that are years old washed so many times that look better than the crap shirt they sent me. DO NOT BUY ANYTHING FROM THIS COMPANY IT IS A RIP OFF!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindak152
New Jersey
1 review
0 helpful votes
  • Send Message
October 4th, 2017

Where did u get such cheap garbage?... I will send back certified mail this shirt, which was not my whole order and let my credit card company handle you... refund refund refund...

Thumbnail of user lisal324
Minnesota
1 review
0 helpful votes
  • Send Message
December 12th, 2017

Ordered poster on12/1/17, got email confirmation and notification of shipping. USPS HAS NOT RECEIVED THE ITEM. Tried emailing, would not deliver. Tried calling, instead of Teewinter, it's called Customteesales.co., was closed, will try during business hours, really hope I haven't wasted my money!

Thumbnail of user chs9
Georgia
2 reviews
0 helpful votes
  • Send Message
June 21st, 2018

I ordered what appeared to be the perfect father's day shirt for my husband 2 weeks ago. When I called the next business day to ask if there was still time to request a size smaller, I was told it was already in production but that I could exchange it no charge within ten days of delivery! I was also informed that I'd receive an email once the packages shipped. More than a week later (and after father's day was past) I called repeatedly and got through to nothing more than hold music an occasional prompt telling me to call within their PST business hours. It was close to noon their time! Finally, I got a guy on the phone that sent me a generalized email around the time I sent an email complaint. As of two days ago, I finally received a shipping confirmation complete with a tracking order stating it had shipped two days prior to the receipt of the email. Problem is... The package didn't appear to be moving. So I called DHL and was told that though they have a label number, they have yet to actually physically receive the package that was supposedly shipped several days ago! So... You can't really get anyone on the phone, they took our money! And they'll even send you a tracking number... Without actually sending anything!

Thumbnail of user vickyd60
Texas
1 review
2 helpful votes
  • Send Message
May 18th, 2020

Ordered a T-sbirt for my daughters first Mothers Day and never got it. There is no way to contact this company. Do not order from them, they are a Facebook scam.

Thumbnail of user lavetteb
Michigan
1 review
4 helpful votes
  • Send Message
October 13th, 2018

I ordered 2 pit bull tees in mid August that I finally received in mid September. When I opened my package, I noticed that the shirts wreaked of vinegar so, of course, I had to wash the shirts before wearing them. When I washed the shirts, in cold water, the pictures basically disintegrated! I mean, gone and I never wore them once! SAVE YOUR MONEY AND AVOID THIS COMPANY!

Thumbnail of user teddyt18
Germany
1 review
0 helpful votes
  • Send Message
December 30th, 2021
Verified purchase

... went right into the garbage bin - abolutely cheap & plastic smell - unwearable - waste of money
Got paypal involved to recover my money -stay clear of these scammer!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradr45
Michigan
7 reviews
7 helpful votes
  • Send Message
June 7th, 2017

****** RIPOFF******
THE PRODUCTS DO NOT MATCH THE ADVERTISED QUALITY! I had to have Pay Pal force them to give my money back! They were going to stick me with the terrible product! WORST POSTER IVE EVER PURCHASED!

Thumbnail of user sallyf31
Wisconsin
1 review
1 helpful vote
  • Send Message
July 25th, 2017

Totally screwed up my shirt and refuse to refund or replace! This was unbelievable... printed the wrong lyrics to a Sinatra song and refused to make it right!

Thumbnail of user shopperb
Colorado
1 review
3 helpful votes
  • Send Message
December 12th, 2018

My husband seen a hoodie on facebook from these guys, glad I always check in to reviews before I buy! I'll just find a local company to copy the print!

Thumbnail of user faithr49
California
1 review
1 helpful vote
  • Send Message
July 11th, 2020

Scammer vibes. Never responds. Sent me the wrong product. Ordered Father's Day gift, not only did this come 1 month later than it says, it came in a CHILD SIZE. Yes, you read that right. A CHILD SIZE. I ORDERED A XL ADULT AND WAS SENT A CHILDS TSHIRT. COMPANY ISNT RESPONDING AND HAS NOT OFFERED A RESOLUTION TO FIX THEIR ISSUE. PAYPAL WILL NOT HELP YOU WITH THIS COMPANY EITHER.

Thumbnail of user kathyc367
Washington
1 review
1 helpful vote
  • Send Message
May 20th, 2019

Ordered something and sent email to the address given, and it was returned as undeliverable. Then went to website, and it doesn't exist. I suspect I have lost my money. Do not buy from this vendor!

Thumbnail of user davidh640
New Mexico
1 review
1 helpful vote
  • Send Message
February 15th, 2018

Ordered a Janis Joplin Long sleeve lady Tee,, was ship the wrong tee shirt so they sent another in about a month again was sent the wrong shirt and size,. Do not order from this scammers

Thumbnail of user teleshaf
New York
1 review
1 helpful vote
  • Send Message
May 3rd, 2020

I made a purchase a month and a half ago before everything shut down and I still haven't gotten my package yet... At this point I just want a refund. I would never shop from you guys AGAIN!

Thumbnail of user ront285
California
1 review
0 helpful votes
  • Send Message
January 22nd, 2022

Military Veteran, they were selling Navy related prints and I purchased a standard shirt (Fruit of the Loom) for $32.00 and a Bella Canvas T-shirt was what they called a premium shirt for $45.00 and with tax and shipping for a total of $90.00. I found the same Canvas shirts on Amazon and they all sold for under $10.00. I requested a return label or permission to return the product and I have not received a response to my email. ****Do Not Purchase from the company! *******
You'll see "PAYPAL *CUSTOMTEES" on your card statement.
$90.14
Ship to
RONALD Steven TATTI
"Address"
7006 Sutherland Way
Elk Grove, CA *******
United States
Transaction ID
*******W*******K
Seller info
Custom Tee Sales
*******887
*******@gearlaunch.com
Invoice ID
OR_GCCM2CY-premiory.com
Purchase details
Purchase amount
$90.14
Total
$90.14
Very simple Buyer beware and I would not purchase from this company.

Tip for consumers:
Buyer Beware, cheap product and bad customer service

Products used:
Holding to return for refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user claytonm32
Illinois
1 review
1 helpful vote
  • Send Message
October 18th, 2017

I ordered two items, one came and was not waht I ordered and had what looks like a cumstain on it. The decal was not the one I ordered and I got a long sleeved t shirt with a neck tag and now the short sleeve tagless one I ordered. Are they color blind, I ordered a black t shirt and the one i received is blue.

Im disputing it with me credit card company for a refund and stop payment

They forced me to give this place a rating

I wouldnt even give it a one if I dodnt have too

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Customteesales?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Customteesales?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business