• CWmalls.com

CWmalls.com

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Overview

CWmalls.com has a rating of 4.5 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CWmalls.com most frequently mention sheepskin coat. CWmalls.com ranks 51st among Shoes sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Quality
    11
How would you rate CWmalls.com?
Top Positive Review

“High Quality; Stylish”

Johnas C.
7/31/17

I was initially hesitant to purchase the jacket online, from China, with a new company. After the jacket arrived, my fears were quickly erased. I receive compliments on the jacket constantly. Almost every evening I wear the jacket, someone will approach me with a compliment. As for the customer service, it's been excellent. There was a slight tear in the jacket's pocket after only a few months of use. But the customer service number here in the US works. The rep quickly forwarded my issue to the company in China who not only once, but twice, overnight shipped me replacement materials (leather, thread.). Extremely pleased with both quality and customer service; will recommend CWMalls to anyone looking for a lifelong jacket.

Top Critical Review

“This site is a borderline scam”

Jim W.
2/6/15

This site is a borderline scam. I ordered a jacket that didn't fit, over $1700. It should have as I sent them my measurements to be sure. When I returned it, It cost me $350 to send it back. Then the company contacted me and asked me to falsify the customs value on the return. They also deducted another $350 from the order for postage as well. I hardly consider a $700 loss acceptable. This site is a scam that is employing illegal sales practices.

Reviews (35)

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Reviews that mention popular keywords

sheepskin coat (6) customer service (4) leather jackets (3)
Thumbnail of user johnasc
1 review
0 helpful votes
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July 31st, 2017

I was initially hesitant to purchase the jacket online, from China, with a new company. After the jacket arrived, my fears were quickly erased. I receive compliments on the jacket constantly. Almost every evening I wear the jacket, someone will approach me with a compliment. As for the customer service, it's been excellent. There was a slight tear in the jacket's pocket after only a few months of use. But the customer service number here in the US works. The rep quickly forwarded my issue to the company in China who not only once, but twice, overnight shipped me replacement materials (leather, thread.). Extremely pleased with both quality and customer service; will recommend CWMalls to anyone looking for a lifelong jacket.

Thumbnail of user englishj
1 review
0 helpful votes
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August 7th, 2017

Full marks to the customising team, this jacket fits nicely. This is one of the few leather jackets that can be described as a desirable fashion garment. Doesn't appear to crease because it's natural.

Thumbnail of user josephc30
1 review
3 helpful votes
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April 8th, 2013

I used to buy a jacket from this site last week, and that has been a great quality jacket. Looks good and fits good, Black is always stylish among leather jackets, this one works well. It helps block winds, and gives me style at the same time.

Thumbnail of user lionelc21
2 reviews
0 helpful votes
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November 2nd, 2016

I used to hate fur coats as I think only ladies would wear such things, until I discovered one of the fur coats from this company, it looked really masculine but beautiful. I could help visiting their website and finally purchased the fur coat I liked most, it also had a nice hood, very warm. And before I placed my ordered, I talked with their custom service girl online, she helped me with the size, I appreciated their considerate service.

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Thumbnail of user abbyc4
3 reviews
1 helpful vote
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October 19th, 2015

As the title told, I got a great leather backpack from this company, it cost me some but I really like the bag, it was perfectly designed with enough room for all my things. It worked very well for my trip to Paris, many people compliment on it.

Thumbnail of user johnz84
1 review
0 helpful votes
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December 13th, 2017

I purchased a sheepskin coat in their site before but unfortunately, the coat is a bit too large so I need to change a smaller one. Then I emailed them, they replied very soon and promised to customize a new coat for me without any extra charge. The custom service is so patient and kind to confirm all my detailed information of my size. The latter coat I have received is actually good and it fits me well.

Thumbnail of user jimw62
1 review
11 helpful votes
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February 6th, 2015

This site is a borderline scam. I ordered a jacket that didn't fit, over $1700. It should have as I sent them my measurements to be sure. When I returned it, It cost me $350 to send it back. Then the company contacted me and asked me to falsify the customs value on the return. They also deducted another $350 from the order for postage as well. I hardly consider a $700 loss acceptable. This site is a scam that is employing illegal sales practices.

Thumbnail of user cleves22
1 review
0 helpful votes
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June 13th, 2016

Hard for me to find very suitable cargo pants in local stores, and I dont want to shop around anymore. Fortunately, I can order my pants from this company although it is more expensive than my previous pants, the style looks very good, multi cargo pockets to store my things, and the cotton material used is durable and sturdy. It really saves time by shopping pants online, I like this company.

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Thumbnail of user aqeeba1
1 review
0 helpful votes
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May 11th, 2016

I was looking for a pair of dress shoes that I could wear in some formal occasions as well as in my office. I bought the shoes cw******* from this company, came as they displayed on the website, the shoes looked very beautiful in person, especially the dark brown shades and carved design in front, size was very true, people always complimented on the stylishness, I was really excited to receive such great shoes by ordering online. I also discovered this company selling on Amazon.com, but these shoes were not listed when I placed my order, anyway I felt convenient to order from their own website too. Would try other shoes in the future.

Tip for consumers:
If you are not sure of the shoe size, you can try to contact the customer service by their online chat system.

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Quality
Thumbnail of user paulf141
1 review
2 helpful votes
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September 4th, 2017

It's not cheap but it is worth it.
You can't quite see the quality of material in this coat online but it is there, nothing I've seen matches the standard of this coat.
Carefully make your choice of colour from CWMalls and you will adore a sheepskin coat from them for every winter to come. I could not be more impressed by the craftwork of this coat.

Thumbnail of user ryanc452
1 review
1 helpful vote
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September 9th, 2019

I love my coat. It's a beast. Heavy and warm very well made. 10/10 Stylish to the max. I have never even seen a coat this nice in the movies. These guys are the real deal. Got a black trench coat vintage. Love CW MALLS. $#*!in Legends. Ryan Adam -Beverly hills resident.

Thumbnail of user jessicac113
2 reviews
0 helpful votes
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May 19th, 2016

My dad once owned a bomber jacket when he was in his 30s, and he still uses it sometimes when it is cold, although the bomber jacket is almost worn out. I tried to buy a new bomber jacket for him, but it seemed very difficult until I discovered the beautiful jacket from cwmalls, it looks very similar to the previous bomber jacket my dad got, while its color seems fresher and more fashionable. I consulted the customer service about the material, size and shipment, as well as their return policy. The girl removed all my worries, I finally purchased it on their website and provided my fathers measurements to make a new one for him, also I required loose fit as my father wanted to stay comfortable and flexible. It took about 8 days before we got this special and beautiful bomber jacket. My dad was very surprised, he loved it at first sight. I really appreciated your nice service and great product, my dad was very very happy, thank you so much. Would definitely recommend this company.

Tip for consumers:
You can require to add some inches to the shoulder or chest if you want to make adjustments on the regular size, very sweet service.

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Thumbnail of user frankf81
1 review
1 helpful vote
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August 23rd, 2017

I bought one jacket from this company last year, I want to say it is so nice jacket. Kept me from cold for entire winter season. I still wondered to take a risk when I decided to buy so expensive jackets on line. When I received it, all worries were faded out, it is worth this online purchasing experience

Thumbnail of user laraa9
3 reviews
1 helpful vote
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February 16th, 2016

As I told in the title, I ordered a gift for my boyfriend on the website. It is a leather blazer which looks very awesome on their website, I think he will love it if it is true as advertised. I received it earlier than the estimated arrival time, and then had it wrapped in a nice present bag. My bf loved it at first sight when I gave him on the Valentine's Day, and it was a big surprise to him. Size is true that he feels very comfortable when wear the blazer. Although it is pricey, it makes my bf happy.

Thumbnail of user wendyf39
1 review
0 helpful votes
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May 6th, 2017

I ordered twice in total at cwmalls, and I have to say it's really satisfying. At the first time I bought a shearling coat and asked them to change the material of it as I like the style of this coat but don't like its original material, so they recommended another material for me. I was so glad when receiving it, it didn't let me down at all! The second time I ordered a leather jacket, I chose customization as I wanted better slim fit. They also didn't live up to my expectations. It's good on the whole except I waited for a little long time and such costly products were packaged just in plastic bags!

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Thumbnail of user harrys91
1 review
3 helpful votes
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January 12th, 2017

Received my sheepskin coat before the snowstorm hit Virginia, you wouldn't know how cold it was. Thanks to the nice coat from the company, I could survive the coldness. Also I am a big man who is 6' 2" and 290lbs, they made the coat for me without adding any additional fees. I would highly recommend this company and their sheepskin coats if you are living in somewhere extremely cold.

Tip for consumers:
They can make the coat or jacket according to your measurements, that's really sweet service.

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Thumbnail of user zenak1
1 review
0 helpful votes
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May 27th, 2019

I have bought a shearling leather coat to my husband. It took a bit while to discuss the sizes in beginning. But after I settled the payment, the delivery went fast and we were totally amused by the quality and details of the coat except the outer pack. Consider to buy one more for my Dad.

Thumbnail of user jerryf48
1 review
0 helpful votes
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December 21st, 2017

I have put off purchasing shoes on line, because I concerned about purchasing the shoes that fit and are comfortable. This time I took a risk to purchasing on line, I really did not have time to travel to big store. Finally the coming shoes blew me away, it fit to my short fat feet. Nice Customized

Thumbnail of user stanm73
2 reviews
0 helpful votes
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March 20th, 2019

I purchased a sheepskin coat that CWMALLS custom made for me. From the time I ordered the coat till it arrived was 16 days. The coat was very well made. The service was excellent. In my opinion, this is a top of the line organization

Thumbnail of user markl266
1 review
1 helpful vote
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August 18th, 2017

I bought this sheepskin coat online and what I want to say is that this is my first time to purchase such an expensive sheepskin shearling coat online. I was hesitant at first, but I liked this kind of sheepkin coat so much, I decided to have an attempt. Besides, in order to fit my body perfectly, I chose custom made service to customize the most suitable sheepskin coat. And what surprised me was that custom made service didn't earn extra fees. Then after about a week's waiting, I received this sheepskin coat which looked the same as the pictures on their website. Very comfortable and warm coat. I can't wait to wear it to share with my friends.

Thumbnail of user kennethk38
2 reviews
4 helpful votes
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July 17th, 2017

I ordered some cargo pants from this store. $89 so they were not cheap. However, the product I got was the equivalent of a $10 pair of pants. They were terrible. Men's cargo pants with ankle drawstrings! I am serious. When I asked for a return label like Amazon provides, they tell me that they will only do a refund after I send them back to some province in China! Seriously. Only after I tell them no thanks and that Citibank will do a chargeback, do they offer a US address but still no return label. Never do business with this joke of a company.

Thumbnail of user zhiyel
1 review
0 helpful votes
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March 23rd, 2019

I happened to see an article about CWMALLS® Multifunctional 2 in 1 Shearling Coat last year on www.svenews.com, and was quite surprised about what it was talking about, like characteristics of constant temperature, constant humidity, blastproof, breathable, windproof, rainproof, warm, skin-friendly, anti-radiation, chic, easy-care, sanitarian, etc. So I bought one for my dad as Christmas gift. Now winter has almost gone, he told me that the coat really worked well through the whole winter in Illinois. All right, it doesn't matter whether those characteristics are true or not, my dad thinks it's a good winter coat, that's enough.

Thumbnail of user thusmanrr
2 reviews
3 helpful votes
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September 7th, 2016

My new winter jacket this year is from this company, this is the first time for me to order such an expensive item online, but I am quite satisfied, it is a black sheepskin jacket and it looks more stylish than other sheepskin jackets I can find on the internet, it has very beautiful embossed patterns on the sleeve, and I like such designs, size is true, it seems tailored for me, fitted but not too tight, and I can zip up, I will definitely recommend this company and the product to my friends.

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Value
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Thumbnail of user jimmyb35
1 review
5 helpful votes
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March 6th, 2015

Smooth transaction with cwmalls. Great quality and design of the jacket I bought 2 months ago.

Tip for consumers:
only Paypal acceptable.

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Value
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Quality
Thumbnail of user jeremyf377
4 reviews
1 helpful vote
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June 23rd, 2022

No es la primera vez que utilizo la tienda online, la calidad de los productos y el nivel de servicio no me producen ninguna queja, todo está a un nivel bastante alto, ¡gracias!

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About the business

Cwmalls offers customize service for sheepskin coats and shearling jackets, find great selection of fashion leather shearling coats, fur coats, bomber jackets, leather down coat, fur coats, dress shoes, leather loafers, Leather Boots, oxfords, leather...

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