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CycleGear has a rating of 4.8 stars from 5,960 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,836 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
I went in store to try helmets on and they didn't have the style I wanted in my size so I ordered online, it was delivered in a timely manor and in good condition
Date of experience: June 10, 2024
Same tires my motorcycle came with from the factory, for far less money than the dealer or factory website wanted for them. And the arrived quickly, and undamaged.
They had the tires I needed, in the sizes I needed, in stock, and at the best prices.
I chose tires tires because my tires were bald and I needed to replace them. I chose the specific tires that I bought because they are the exact brand, model, and sizes as my motorcycle came with from the factory. And because no one had any other single make and model of tire for in stock in both of the sizes that I needed, which were 160/60R-18 for the front, and 240/40R-18 for the rear, and I will not mix brands or models of tire on the same motorcycle.
Date of experience: June 12, 2024
I ordered a chin curtain for my helmet and could not figure out how to properly install it into my helmet at the store. The employee offered to do it for me and even cleaned up the wiring for my com system.
They had the chin curtain
My helmet didn't come with the chin curtain.
Date of experience: April 23, 2024
Wanted to make some changes to my helmet and ordered the items from CG. Received within a few days, free shipping to the store and even got help installing. Very happy customer.
Huge selection to choose from. Great price.
What I needed for my helmet.
Date of experience: June 3, 2024
Just what I need to protect myself riding but can't handle the heat of a leather jacket in Texas heat.
Product availability
Date of experience: June 26, 2024
Took about a week to get to the store but they called Right away. Simple pick up. Great product. It wasn't easily available elsewhere so I am happy.
I like the local presence, to be able to try stuff on and feel it and return or exchange with a person.
I like the quad lock ecosystem. It works the best of anything I have seen
Date of experience: July 2, 2024
Shopping for the helmet online was a great experience as it was easy to navigate the website and filter by size and brand. Visiting the store to verify the size fit with a similar helmet was a fantastic. The shipping delay that was pushed back from the 3rd of May to the 6th of May is my main concern as I was invited for a ride and was unable to go for not have a functioning helmet.
It was easy to find the item I needed online.
The price and rating of the item and it being fairly new design.
Date of experience: May 7, 2024
Cycle gear employees were easy to work with and easy going...
They had the jacket i wanted
Good looking vest
Date of experience: August 10, 2024
Really good quality for the price and it was real cowhide. Got it on 4th of July sale for $70 instead of $160
Customer reviews
Because the looks and the price
Date of experience: July 17, 2024
Cycle Gear -Bedford is the only place to shop. I had no idea what I needed in a helmet and they took the time to help me. The specific knowledge that was used to help me make my decision was second to none. I am a harley rider but will will come to this store for all my needs moving forward.
Because of the information provided by the store
Date of experience: March 30, 2024
The items were received fairly quickly. I really appreciated that you didn't beat me up on the shipping. Most companies charge an exorbitant amount for shipping. You guys rock! You will be my go-to when I'm shopping and I'll also recommend you to others!
I was searching for a pair of boots and the free shipping has me hooked.
The boots I chose after doing lots of research. The other part I bought was because I just purchased a Pan America and looking for parts for it.
Date of experience: February 13, 2024
Salsemen came over and siggested the helmets. The two helmets fit perfectly. We love the built in sunvisor. The design
Is awesome and The price was right.
Looked for them online
Salesman suggested them
Date of experience: June 30, 2024
I was on the email list for two months waiting with great anticipation for this helmet. I received an email immediately upon availability & placed my order. The helmet arrived quickly, & is everything I dreamed it would be. This helmet is incredibly lightweight, aerodynamic, stable at high speed & has fantastic ventilation! It comes with the clear and dark tinted visors, one anti-fog pin-lock, and several tear-aways to get you started. My only gripe is that this helmet is a bit noisy, but nothing a pair of earplugs can't overcome. This is BY FAR the best helmet I have EVER owned/worn. Well done Alpinestar!
Inventory availability
Date of experience: March 23, 2024
The selection of helmets is amazing, but if your humongous head don't fit (as happened to me) the will find a fit somewhere else to be shipped to the store. The service is good. The only downside is the don't have enough people to attend the customers when there more than one
The big selection of helmets
Size and price
Date of experience: May 3, 2024
Like the Helmet but do not like the strap. Cannot just pull the strap to take helmet off. You need to tread it thru as a loop and then take off helmet.
Like the store
Wanted another one.
Date of experience: June 12, 2024
I needed a new tire for my scooter. They ordered it and it was there a few days later. They put the tire on for a small fee.They even suggested I needed a new brake rotor. Very knowledgeable and friendly. Thanks guys!
Date of experience: April 24, 2024
Our shopping experience was fantastic. Allison really knows her stuff and when I mentioned a specific color I wanted, she was able to quickly research and find me a helmet that works for me! The delivery of both helmet and goggles was quick.
Mancuso South suggested it as a good place to find a large selection of adult helmets.
Color and price
Date of experience: April 10, 2024
I ordered my helmet at the Woburn Mass. Location and got first class service! The employee I dealt with was personable and very knowledgeable. I ordered my helmet and had it shipped to the Manchester NH location, since I'm in that area frequently. I never got the employee's name that helped me, but I will definitely look for him again the next time I shop in there.
Best prices
Top notch for helmet products
Date of experience: April 3, 2024
I called prior to ordering online to ask specifially if the Firstgear heated jacket liners that I was ordering and in my cart were the kind that plugs into bike or by battery. I did not want it plugged into the bike. The representative looked them up and said they did not plug into bike. So I ordered. Received the order and found that they had the battery harness. Called back and found out they definitely plug in and you only offer the Gerbing vest that doesn't plug in. So now I have to return and I spent $20 additional to have products arrive in time for our bike trip. We didn't wear or take them with us and now I have to send everything back and order elsewhere. Thankfully, it was unusually warm last weekend in Michigan.
When I called 2nd time, rep was nice but didn't offer any adjustment on shipping costs.
We've ordered before and purchased in store although we're over an hour away.
Wanted heated gear and your rep said these were correct product but was wrong.
Date of experience: May 24, 2024
Got a little confused trying to ship to my local store. Figured it out though.
Date of experience: August 6, 2024
Went into store and ordered tires,"We'll call you when the come in" Opon delivery (1:11 PM,UPS confirmation) I had to call to confirm so I could bring rims in, next day 1:00pm. They said they should be done before close that evening "we'll call you". We'll the next day I called on my lunch break and they were done sitting ready to go. I get there is only 3 people to mount tires,but someone could've called me at least once? Everything worked out great, I love the tires, over all good experience.
Close to home, good deals
Date of experience: April 18, 2024
I can always count on my order to be on time and my package to be safe!
Easy shipping and fast shipping
Alpinestar is great and fits so well
Date of experience: August 10, 2024
Extremely fast shipping and very easy process. Love my new jacket
Date of experience: April 21, 2024
I have always received great service. The sales staff is very knowledgeable on the products. If they don't know the answer they find the answer to make your shopping experience more enjoyable.
Because of my past experiences with them.
Because of the sale and knowledge of the staff.
Date of experience: June 7, 2024
I'm a fairly new rider and decided to go to cycle gear in Greenville SC to pick up all new gear. Brooke was extremely helpful in helping me get exactly what I was looking for. 10/10 would recommend!
Date of experience: June 4, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
