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CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,935 reviews
Painless! Great equipment at great prices. You can always find a sale going on!
Date of experience: January 5, 2025
Online order, easy website to navigate, ship-to-store free freight, quick delivery time, easy pickup at store after phone & online notification
Date of experience: December 29, 2024
It said on the site that in-stock orders would ship within 24 hours. Order did ship within 24 hours, & was at the store with employee calling me 2 mornings later. Very fast.
Convenient location with good stock of items I use
Maxima 85/150 fork oil works well with Kayaba cartridge forks, is commonly available, & has a reasonable price.
Date of experience: October 11, 2024
It's always simple to search, browse, and compare before ordering and there's never been any major delays in my experience in getting items shipped and delivered.
Ease of access and variety of items.
They were items I felt I needed now and I was able to shop and compare on the site and read reviews to help make my decision.
Date of experience: November 22, 2024
I recieved my $600.00 Sergant Seat it perfect order. I attached the seat then went for a ride and seat pop off on a turn. I went down, called Sergant known defect for this model. Cycle Gear will not return the seat blaming it on Sergant. Sergant says the seat was brought from Cycle Gear and they are the seller. I'm now out $600.0 for a defective seat. Zach at 1800 Cycle Gear is no help and very non sympathetic. Arda at the Tampa Bay locate was no help and pass the buck to CycleGear. Com. There is no loyality to the customer who spent thousands of dollars. DO NOT BUY THIS SEAT for YOUR ZX-14R though CYCLEGEAR because the warranty will not be honored through Sergant. This is a qoute from Sergant which I spoke to directly. Cycle Gear will stiff you no since of loyality at ALL.
I recieved my $600.00 Sergant Seat it perfect order. I attached the seat then went for a ride and seat pop off on a turn. I went down , called Sergant known defect for this model. Cycle Gear will not return the seat blaming it on Sergant. Sergant says the seat was brought from Cycle Gear and they are the seller. I'm now out $600.0 for a defective seat. Zach at 1800 Cycle Gear is no help and very non sympathetic. Arda at the Tampa Bay locate was no help and pass the buck to CycleGear. com. there is no loyality to the customer who spent thousands of dollars. DO NOT BUY THIS SEAT for YOUR ZX-14R though CYCLEGEAR because the warranty will not be honored through Sergant. This is a qoute from Sergant which I spoke to directly. Cycle Gear will stiff you no since of loyality at ALL.
Cycle Gear is usally the best with products
Sergant was the best option for my bike
Date of experience: December 19, 2024
Fast and have great deals
Date of experience: September 16, 2024
Date of experience: November 28, 2023
The staff at cycle gear are unmatchable. They helped me find the perfect gear, invited us for events and welcomed us into their amazing community. I would definitely recommend this store
I was interested in getting a street bike and wanted to keep myself safe while riding. Their website showed their large inventory and the staff was very welcoming.
I chose these products because the quality felt durable and made me feel safe for when I start riding.
Date of experience: November 15, 2024
I ordered riding boots online from Cycle gear based on YamiNoobs review. CycleGear shipped and delivered in two days. Amazing. Size was spot on and I couldn't be happier. I love how if anyting is not right I can also just bring it back to their local stores if needed. Win win. I'll be back for my future riding gear needs. Great selection.
Items in stock, free returns if it did not fit, local store if needed and great delivery/customer service.
Riding boots based on Yami-Noobs Youtube recommendation for my Adventure bike.
Date of experience: November 5, 2024
Outstanding and easy to use website's. Order was received and really good condition.
Lowering kit for Harley Davidson vrod
Date of experience: January 11, 2025
Great gear, great selection, all at great prices. I joined their membership program and got my sign up fees returned on my first purchase via discounts and I earned store money I used on purchases on line.
Previous purchases
Date of experience: November 2, 2024
I ordered one item on line and it took 2 days. When we did an in store transfer it took 14 days. Frustrated!
Could only help for on line orders. Knowledge of CG policies didn’t exist. Just wanted to point blame on the stores.
Carried the product I was interested in.
Date of experience: January 5, 2025
The sales person did an excellent job of helping me to get what I needed and effortlessly make the order happen.
Date of experience: December 8, 2024
Fast and easy shopping, payment and receipt of purchase. Cyclegear knows how to take care of their customers!
I like the product
Date of experience: January 4, 2025
Fast & easy ordering process. I received the item one the date promised.
Store near me.
Date of experience: January 8, 2024
Found what I wanted online, submitted order and got it quick. Very satisfied with the product and got in time for Christmas.
Had products I needed
Good price and size
Date of experience: December 21, 2024
Glad at how fast my order arrived. I chose this site because the ability to return to a physical location.
I needed a new jacket
Date of experience: December 8, 2024
Absolutely amazing always helpful and always has everything i dont need lol
Options and sunbit financing of course
Date of experience: January 6, 2025
They have sunbit
Date of experience: July 30, 2024
Iv bought sooooo much motorcycle gear from a lot of places. But dealing with cyclegear and revzilla is absolutely the best. Shipping is always great customer service is awesome. And when im in a town with a cyclegear its a must to go to every store in the town.
I know when i buy from cycle gearf the parts are genuine and not fakes and trust me there are a lot of fake helmets jackets boots etc that say the brand names but aren't.
There the best and cycle gear has options on payments.
Date of experience: June 3, 2024
Greg advised me on helmet size. Upon arrival he installed my Cardo system and even called Cardo to inquire about the adapter needed for my Shoei Neotec 3.
Wanted to buy locally and they offered a vet discount. Also they agreed to install the Cardo.
Had Shoei before and liked it.
Date of experience: November 26, 2024
It is always easy to order and delivery is always on time. Great customer service
Good merchandise
Date of experience: January 8, 2025
Very easy and the staff is very helpful. Usually ontime delivery.
Very convenient
Date of experience: November 5, 2024
The selection
Date of experience: November 3, 2024
Repeat customer
Date of experience: October 26, 2024
You guys have the products
Date of experience: July 25, 2024
Very convenient
Date of experience: May 3, 2024
Sales associate ordered my boots and had them shipped directly to me. They arrived and fit great. Thanks for going the extra mile and finding my size (ladies size 6).
I've made previous purchases there.
I read reviews online and they came highly recommended by multiple sources.
Date of experience: November 20, 2024
Knowledgeable, friendly sales team. They fully kept me in the loop during the order process and had my helmet ready to go with the internal communication system. I could not have been happier!
Prior positive experiences.
With the help of the sales team combined with my own research.
Date of experience: November 11, 2024
I tried to see if I could try an hjc helmet in store but they didn't have one hjc for me to try on but the staff was helpful in helping me try one similar shape and size. Delivery could have been sooner
Date of experience: November 5, 2024
A quick, easy, and smooth transaction using a user-friendly platform.
I was shopping for riding gear.
Date of experience: January 7, 2025
This was a straightforward and user-friendly online transaction. Customer service is second to none.
I wanted to sign up for the RPM (Riders Preferred Membership) while the discount was being offered.
Date of experience: November 19, 2024
Date of experience: September 22, 2024
Very smooth transaction start to finish
And a very quick delivery
Date of experience: January 5, 2025
Love the rpm shipping and cash back, great guys at local shop too
Great service
Date of experience: January 11, 2025
Easy user friendly system, from ordering to receiving at store and great service throughout
Received a gift card
Date of experience: January 9, 2025
Hands are to big... can only get 3 fingers on. Other than that they're fantastic.
Date of experience: January 8, 2025
The sales person was personable. I was buying for my grandson and had little knowledge of what I was trying to order. Sales person was patient and I was treated courteously.
Recommended by family member.
Recommendation from family member
Date of experience: November 24, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
