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CycleGear has a rating of 4.8 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,835 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
I was in the market for a new helmet, so I went to cycle gear in Brookfield. All of the employees were fantastic I was helped by Ashley the store manager, she helped me get the correct fit and ordered the helmet before it was available in store! I absolutely love the helmet and recommend cycle gear to my riding friends and family!
The employees!
The design of the helmet was awesome along with the reduced wind noise
Date of experience: March 12, 2024
I was looking for a specific helmet from a certain brand in a specific size and the local Cycle Gear did not have it in stock. However, the kind employee let me know that I could order it online and have it shipped to my home or the store. So I got it shipped to store and it only took about 2 days. The same employee was there to give it to me and she was still very nice. I appreciate the great customer service.
They have the best in-person deals on helmets and gloves compared to a motorcycle dealer.
I chose the Bell Qualifier Deluxe because I already owned one, but it was old and time to get a new one. I knew it fit me great and was comfortable. Plus the transition visor is so handy.
Date of experience: March 10, 2024
Definitely one of my best purchases. My helmet arrived within 2 days and I used free shipping. Ride noise is very quiet and the helmet itself is so light that it almost feels as if you aren't wearing a helmet at all. The field of view is also great. You can see a lot more out of the visor than most helmets. I initially owned the icon air flite and this is a night and day upgrade for sure.
Cycle gear is where I have always purchased my motorcycle gear.
The reviews of the original K6 were amazing and seeing an upgraded version of it I took a chance. The reviews don’t speak enough to how amazing this helmet is.
Date of experience: March 1, 2024
My son rolled his side by side in a slow corner and was OK. The helmet impacted the rollbar and did it's job protecting him. Everyone should replace their helmet after it gets even minor damage. The old one was from Cycle Gear, so I got another good one from them.
Date of experience: August 28, 2023
Tech left old clamp on weights from previous balance on wheel instead of removing them. In the future I will make sure to remove old weights myself. Technician also used grey weights on the black wheel. Why wouldn't they have used color matching black weights? Since many motorcycle rims are black, and black weights are available they should be using black weights for black rims. Now I will have to either paint them, or remove and replace the weights myself with black ones. In the future i will provide my own color matching weights for black rims.
Great previous experience with cyclegear.
Needed new tires.
Date of experience: April 1, 2024
Needed a new pair of boots. Went to ny local CycleGear and the boots I was looking for were not in stock. They ordered them for me and they were delivered to my house in about a week. Super easy experience. Boots fit well and comfortable right out of the box.
Based on reviews and fit
Date of experience: February 17, 2024
I saw a couple of YouTube videos about this skid plate installation. In both cases two of the four rear holes did not line up. I left the mount supplied with the kit loose and all bolts/screws linger up perfectly, then I tightened the mount bolts. I had to bend the skid plat on the left rear to allow space for the Honda OEM engine guards, but I did it with ease. It is a fantastic skid plate. I feel confident it will give me all the protection I need!
I have had nothing but great experiences with CycleGear.
Date of experience: October 13, 2023
Bought this bag as an emergency backup fuel bag for my Gyro-Copter. Allows me to get Auto Fuel at airports that only offer Av Gas. Easy to roll up and tuck behind the seat. Get Gas from a auto gas station and bring back to the airport.
Product was readaly available and shipped fast.
This bag is the most robust and best built fuel bag on the market
Date of experience: February 13, 2024
New rider and since I learned about cycle gear I have had no issues other than the local store is a far drive for me. The people at the Bedford location have been courteous and attentive each time I have been in. Online has been fine. I try to wait until there is a sale.
I am a new rider and they are local. Also referred by another rider.
It fits my helmet and it was on sale.
Date of experience: October 23, 2023
I really like the e Cyclegear in Orland Park Ill.
They treat me like family when I come into the store. It is a warm and friendly atmosphere from the staff and I like that.
Date of experience: June 4, 2024
Bought a tire online, it showed up only 1-2 days later. I brought my wheel in the same day the tire showed up and I got the wheel back mounted and balanced later that same day! Very pleased with the fast turn around
Date of experience: March 14, 2024
It's been great shopping here, I need to keep myself uncheck otherwise tempted to buy everything!
Date of experience: July 31, 2024
I am about to purchase my first motorcycle and take my MSF course and I wanted to purchase some gear. Cycle Gear made it easy to find products at a reasonable price and they ship pretty quickly after I purchased my gear.
I chose it via a recommendation form a friend.
I chose the HJC I10 helmet because it was DOT and Snell rated which where some of my requirements for a low price.
Date of experience: April 20, 2024
The staff assisted me with ensuring that I had a good fit with this Helmet. The helmet needed to be ordered, the staff ensured I was completed satisfied with my order and explained the ordering and shipping process. They were very knowledgeable and they were spot on!
Cycle Gear was the only location locally that sold the helmet I was looking for.
I liked the modular features of the helmet.
Date of experience: March 6, 2024
I got my order without any issues, and it arrived a lot faster than I thought they would.
Date of experience: July 22, 2024
Fue fantastico poder comprar y retirar en el local, donde recibi todo el asesoramiento.
Date of experience: October 14, 2024
The helmet(s) we ordered and received were beautiful and all were in perfect condition. Shipping was fast, process was great, awesome. HOWEVER, we had to return and reorder twice because the helmets were too small. Ordered the final one 2 sizes up and were extremely happy!
It’s a great company and the customer service is unmatched
My husband needed a new helmet and wanted to get one with a design instead of another like the one he had
Date of experience: March 7, 2024
I needed a pin lock visor insert for my helmet to stop it from fogging up and checked on Cycle Gear. They had the visor insert I needed, reasonably priced, and got it to me in only a couple of days. I was also able to use my rewards cash for being an RPM member so it ended up being free!
They have great selection and an easy to use site. I also like the RPM membership that gets me discounts, quick shipping, cash back, and the REVER app.
This completely stopped my visor from fogging while riding to work early in the mornings.
Date of experience: October 15, 2023
The girl at the front counter in the store in Novi ordered the shield for me.
Name brand product
Date of experience: August 2, 2024
Product as expected. Order came quickly! Quality product.
Had store credit from helmet return
Cause I need it
Date of experience: August 2, 2024
It was helpful to know that I could order in the store and get it delivered to my house
Only store in town
Matched the jacket I always ride in
Date of experience: July 31, 2024
I bought two sets of tires. They came in in a few days. Took wheels up there. Alex took care of me, mounted and balanced both tires. Very satisfied. Took my second set of tires up there was a slight issue with installation that was resolved within minutes always get treated well in a timely fashion when I go there for tire installation.
Date of experience: August 28, 2023
Had a great experience, the young man that helped me was awesome.
Been buying gear for the last couple of years
The tech said he uses it and has had great luck
Date of experience: August 2, 2024
Just like every online shopping experience. Wide selection.
Like the verity
Motorcycle jacket
Date of experience: August 2, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
