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CycleGear has a rating of 4.8 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,834 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Went in with a friend for them to buy gloves. On the way out I remembered I was going to need a new full face helmet. Modular a must. Lo and behold, the Shoei Neotec II was $200 off. Great helmet. Had tried it on when they first came out and was impressed. To find them on sale?! Great helmet.
Nice shop in Tucson.
Great quality. Great fit. The shape was perfect for the shape of my skull.
Date of experience: April 10, 2024
The team at Cycle Gear is knowledgeable, friendly and very helpful. The tire they provided, mounted and balanced for my '82 Yamaha sidecar rig was perfect. And they all enjoyed having my 'copilot, a 13lb Terrier mix 'rescue hang out while we were at Cycle Gear!
Cycle Gear is always able to provide the parts I require for my ‘82 Yamaha SECA and my other two bikes. Plus they are all ‘riders.
The replacement tire they provided is the same manufacturer and size as the one I’d been running and pleased with for several years.
Date of experience: February 13, 2024
Bought a Schuberth helmet. Purchase said it would take 5 to 7 days to ship. Didn't realize they meant business days! These days that's an unreasonable amount of time to have to wait. Shipped on the 7th day, delivery was delayed 2x, finally got the helmet 2+ weeks after I ordered it. Never going to use Cycle Gear online again.
I thought I could trust them, especially since they have a local shop.
Quality product
Date of experience: March 19, 2024
The people at Cycle gear are "bike guys"...helpful, knowledgeable, and understanding of the trends without bein disrespectfull of my "old school" mentality.
Selection and staff
Price...hopefully will be value also.
Date of experience: June 3, 2024
Ordered a Shinko tire for the first time@$148 and was told it was a cheap tire and will not last long. Ok, spend $150 for a front tire and told at pick-up and installation it's cheap and wouldn't last long. Thanks for nothing. Why even offer cheap tires and possibly put a riders bike/life at risk? Now, I ride and more concerned if the tire will hold you to long distant rides. I know have to consider wasting $150 + $30 mounting to purchase another tire@+$250.
History of very good products and services.
Saw good recommendations on CG and other sites for a good tire for the bike I use.
Date of experience: March 17, 2024
Great experience getting a helmet for my wife. They made sure it fit properly and everything. Bought her a helmet, gloves and jacket. Will definitely be back
I've been there and purchased items from them before
I have a shoei and know it's a quality product
Date of experience: May 15, 2024
Haven't bought anything for cycle gear since I left Atl. 7+ yrs ago, which i've spent a ton there in Roswell.but I always went into shop. The website said 15% discount for on-line order. They denied it, i ordered it anyway, because i wanted it.
Date of experience: March 7, 2024
Tire arrived quickly and for a great price at my local cycle gear store
Price, convenience of pick up and fitment
Great value
Date of experience: August 1, 2024
Easy to order shipped fast very good price, cycle gear was the only that had this bag in stock
Date of experience: August 1, 2024
The in-store visit was pleasant. Helpful staff and ordering was a breeze!
Bigger selection in store
Lightest helmet for my kid
Date of experience: July 31, 2024
Gr8 experience. Anthony and staff at the Pasadena California store is awesome. I got my tires in time for my trip.
Conveniently located near my job makes motorcycle shopping easy.
Silly question, I needed new tires. They were also priced right.
Date of experience: June 18, 2024
I was a little weary of buying these for my duke but after riding through some rain and sleet I know I made a good decision. I feel every bit comfortable as I did with my metzlers. AT HALF THE COST! Shipping was super fast.
Been shopping here for bike parts since I was a kid :)
Good reviews on cycle gear website
Date of experience: April 23, 2024
I like Alec and his Crew. Very knowledgeable of the products they sale. I am a very picky customer with my motorcycle protection gear. Alec and his Crew at the Allison Park Cycle gear were patient with me and the problem I was having with the purchase of my new helmet. I drive 1 1/2 hours to get to the Allison Park Cycle gear cause the service is good there.
Had a problem with the way the new helmet fit. Was very tight at first. Returned and ordered another helmet one size bigger then the first. Ended up buying the first helmet. Wish Cycle gear stocked Scorpion helmets and gear.
I choose the Allison Park Cycle gear cause of Alec and his team there. Have been go there for a few years now.
I purchased a Scorpion EXO R-1 air helmet. I have 2 EXO R-2000 helmets. I like the Scorpion helmets. I do track days. Like the Scorpion helmets cause they can handle very high speeds.
Date of experience: February 20, 2024
Always helpful and always the best prices. CycleGear is always my first destination when I need motorcycle gear. The staff is always friendly and personable and always willing to help in any way to make the experience shopping for new gear as smooth and pleasurable as possible.
Availability, helpfulness.
After trying them on they fit great and were a great value.
Date of experience: March 4, 2024
I've ordered a few things from here and have always got awesome service. I went for a helmet when I needed to take the MSF course and the store manager helped me size the right helmet. Also ended up buying a armored hoodie he helped me size that as well took his time to make sure I was getting what I wanted!
Local shop and great prices awesome service
Needed to get gear for msf and for riding after I got my license
Date of experience: March 7, 2024
This is the first time buying gear online. Got exactly what I ordered. Only problem was FedEx. Damn, they're destroyed the box before it got to my place.
Date of experience: April 26, 2024
The folks at the Cycle Gear store were very helpful in trying to fit a helmet that I ordered online. They found other options that would work just as well however they were significantly more expensive. In the end I couldn't make the helmet work and there was no issue returning it. Nicely done!
Date of experience: March 29, 2023
Purchased a motorcycle tire for my son's bike. I was told it would probably be around five days to have it shipped to the store and they would install it from there. To my surprise, I received a call after two days, saying that the tire had arrived and was installed and ready for pick up. I will do all of my business with cycle gears in Riverdale.
Honest, knowledgeable staff always willing to help.
It was an exact replacement tire
Date of experience: February 15, 2024
Everything came on time and the quality is great! My order was very easy to track and these boots are amazing
Visit the store in Las Vegas
Date of experience: June 12, 2024
The helmet was exactly what I thought it would be except for the shield. The picture shown for the helmet is a smoke shield. Upon receiving helmet, the shield was clear with the optional smoked interior visor. For me, the interior shield is kinda weird. I guess I'll get use to it. I asked about the smoked shield and it was priced at $40.
I explained the shield issue concerning what was advertised and what was received. The customer service representative looked at pic of helmet and said “yes the pic can be deceiving.” He continued, “You do have the interior shield.”
I’ve used cycle gear in the past.
Wanted Bluetooth feature.
Date of experience: March 7, 2024
The last couple times I've visited cycle gear, it been a pleasant experience. Staff is polite and helpful.
Most variety close to where I live.
It's what I wanted.
Date of experience: June 30, 2024
We needed alot of gear from boots to helmets. The staff was helpful without any pressure to buy. They are riders and use all the gear that is sold which gave us their insights to everything we bought.
Date of experience: August 28, 2023
Site said in store at Hoover, it shipped to my house not even the store
1 star
Supposed to be in store
Date of experience: July 27, 2024
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
The employees are phenomenal and very helpful. No matter how many questions I had, they answered them all and were very patient with me considering I'm a new rider.
Family has always said it was a great store.
Partially chose what I was set on, but chose some based on employee recommendation.
Date of experience: April 24, 2024
Ordered took 3 days to arrive at store paid done deal can't beat that yea friendly and helpful sales people top notch they need a raise excellent service thankx
They always have what I need
Because I knew they would fit
Date of experience: June 3, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue