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CycleGear has a rating of 4.8 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,831 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Salesman knowledgeable and helpful although I wish this helmet was cheaper.
Motorcycle helmets are over the price chart.
Store was close to me
Never had an AGU helmet
Date of experience: June 29, 2024
Cycle gear is awesome! The gloves I got were on sale and they're really well made, you can tell. They got to me super quick!
Date of experience: June 10, 2024
The lady at the store was Very nice and helpful. To order what I needed.
Lots of choices.
Good product and it was on sale.
Date of experience: July 26, 2024
Great experience. Easy to order online.
Cycle Gear not only matched their competitor on price, they beat them and delivered my battery within 2 days! Great quality and excellent delivery time!
Great quality and price.
Date of experience: April 20, 2024
After visiting the local Cycle Gear store and not finding my size in stock I decided to order through your website. The process was easy and the items arrived very quickly and in perfect condition.
I searched online and liked the option of visiting a local store to see if I could purchase what I needed and also liked the option of trying in before making the purchase.
I was in the market for an open face cruiser helmet and new jacket.
Date of experience: May 12, 2024
I was looking for bike tires and they took the time to explain differences between brands; that helped making the right pick.
I saw their advertising online; I went by and they have a very nice store setting.
I got well oriented on the different cost vs.benefit between brands.
Date of experience: June 10, 2024
Helmet size listed as 59-60 on the website, It was 58-59 actual size marked on helmet. I need a 60, it was too tight.
Helmet was ordered as a gift. size was listed wrong and in order to get the right size had to have the gift giver get a refund and redo everything instead of being able to just exchange for the right size.
Date of experience: June 28, 2024
The girl who works there may be Chinese was wonderful and ful of knowledge she was hands on and went above and beyond to help
Recent purchases
My father and fiance has same helmet
Date of experience: June 24, 2024
Easy to install, even with no instructions. It does cut wind noise and buffering, but it is not like my prior BMW touring bike. Understandable, and I can't say I am totally disappointed since it is better. It is just not going to turn a sports touring bike into a touring machine.
Date of experience: August 28, 2023
I'm a new rider and I went into CycleGear looking to get a helmet. They were very personable and pleasant. I was fitted into a helmet and the one I wanted wasn't in stock so they ordered it for me and had it delivered to my home. I received it within a few days and was astonished with how seamless the whole process was. I'll be going back for all my gear!
In a Google map lookup, this was the best looking place for biker gear for a newb like me.
Date of experience: February 13, 2024
The helmet was nice and light weight. My only problem is with the sizing. I measured my head and looking at the chart I needed a small. The small was very tight to where I couldn't even get my glasses on. So therefore, I returned it.
I chose them because of the pricing.
I chose the product because I liked the color and style.
Date of experience: March 14, 2024
Ordered a set of Michelin pilots to king of Prussia. They had them ready to go and asked if I needed anything else while I was there. Quick and easy pickup 👍🏼
Date of experience: May 8, 2024
Smooth ordering. No problems at all from cycle gear. Item was well packaged
Great selection of motorcycle gear
Seen their jeans in store some time ago. Thought they had great quality
Date of experience: July 30, 2024
My wife and I could not be happier with the Cardo Packtalk Neo! After doing some research and comparing brands, this was the best option for us. Great, loud sound, even with ear plugs and wind going through the helmet. Sound quality is great and easily heard. Talking on the phone is clear and the person on the line states it is very clear and no wind or motorcycle noise, even at 13,000 RPM!
Discount on price was better than other sites and we also got RPM points too!
Best price and product for what we wanted to use them for.
Date of experience: March 18, 2024
For my 1st order, I bought the Alpinestars CR-X Drystar riding shoes according to the size chart and my shoe size. The shoes were too small. I had to return them at a cost of $9 and order a half-size larger. When that pair arrived, I realized I probably should have gone a full size larger, but I was not going to spend another $9 to return them. Hopefully they will stretch...
My order was a first-time one, and I received a discount code, but I forgot to use it at the time of order placement. When I found that I had to return and replace the product with a larger size, I needed to talk with customer service to apply the discount to the replacement pair.
When I went through a motorcycle safety course, Cycle Gear was recommended.
Only product that met my criteria for waterproof, shoe height, materials, and color.
Date of experience: March 14, 2024
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Helmet fits great. It's quiet, light and looks great with the visor options. Team at the Lawrenceville, Ga location installed the Cardo perfectly. Love it
Selection/products
Buddy has a Sedici 2, liked the features and the reviews and price point for the 3 was exactly what I was looking for.
Date of experience: June 3, 2024
Very helpful in helping me pick the perfect helmet for me and my budget! Answered all my questions and gave me tips. Once it arrived they had me try it on to make sure I liked it! Amazing crew!
Cycle gear has a great reputation amongst my friends and family who ride.
I had several options and they helped me narrow it down to the perfect helmet for me.
Date of experience: May 14, 2024
The Fly Racing Barricade Flex Knee Guards top strap too short. This item should say its for kids, i am a very small man and it is still too small.
Date of experience: June 20, 2024
I have never had a bad experience with Cycle Gear! They are a top rate super store, even when I return an item, no hassle with returns.
I have been buying items from Cycle Gear for 18 years now, they are my favorite store.
Date of experience: March 29, 2023
The website order option and descriptions are clear and very easy.
Variety of parts
Date of experience: July 29, 2024
Great experience, great salespeople and the mail people were good and the product was what I wanted.
Because we use Cycle Gear
I wanted boots for the motorcycle and I liked the pink trim!
Date of experience: June 26, 2024
Ordering was fine. Item was shipped directly from US distributor not cycle gear. I never received any shipping g confirmation until after the item was received. Odd experience.
Because I have used Cycle gear for so many other things it was convenient.
Because the factory component ent was flimsy I I wanted something that works better
Date of experience: May 16, 2024
Always easy to deal with Cycle Gear and its employees, always get great advice from the store employees
Spoke to the store manager at my local Cycle Gear, he always has good advice.
Date of experience: December 16, 2023
The staff at the Broad St location took the time to fit me in a jacket and my kiddo in pants. The pants had to be shipped (size not in stock at the store) and they arrived two days later. I will be headed back to this location for more equipment!
Date of experience: August 31, 2023
The shipping process is fast and amazing. The local store near me are amazing with wonderful service
Great
Date of experience: June 25, 2024
Taylor was immensely helpful in helping me pick out a new helmet and Cardo Packtalk Edge so i can talk with my friends and listen to music while riding and have a helmet that will actually protect me and looks amazing!
Its close by and its the only store i trust. Taylor and Andie made me feel welcomed and were very knowledgeable on all topics!
Safety and abilities of the products
Date of experience: April 11, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.