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CycleGear has a rating of 4.8 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,826 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Only place I was able to find what I needed. I did have to order it but the product was affordable and was taken care of quickly. The order was delivered when it was supposed to. I'll definitely be going there again.
Only place that had the part I needed.
My motorcycle battery was dead and I needed a new one.
Date of experience: October 10, 2023
I ordered from the store in Rogers Arkansas and the staff went above and beyond to be helpful and make sure I got what I wanted. Great experience
I went to the store to see the item before I ordered it.
I saw the product and the quality and ordered one in my size
Date of experience: June 24, 2024
I came to cycle Gear to get fit for a helmet. The the sale person helped me right away we order the helmet and they tex me when it came it fits great
Because of the service and price
Because the bell helmet saved my life in the seventy-five
Date of experience: June 23, 2024
These boots are what I was looking for before I regrettably ordered Under Armour that are big, square, and clunky. These are trim and sleek, but protective.
Availability
Date of experience: May 17, 2024
The associates working when I picked up my order were friendly, engaging, and even let my young daughter try on some gear to see if it would fit her (she's 7).
Date of experience: April 11, 2024
I went to my local Cycle Gear to shop for a leather jacket. I wanted a Bilt leather jacket in brown, but all they had was black. I tried on a Medium sized jacket in black, and it fit fine. I ordered a brown jacket in Medium, and had it delivered to me. The brown Medium was too tight. I returned it to the store I had ordered it from. They were very helpful. I ordered a Large brown jacket. It's a little loose, but I'm keeping it. It seems heavy and well made and I thought it was an outstanding value. Cycle Gear is my go to store for motorcycle stuff.
Convenience and past satisfactory experiences.
Looks well made and was a crazy good price.
Date of experience: March 6, 2024
The staff was helpful and made the whole process painless. I bought my first helmet and they recommended a few had me try them on and I was confident in my choice. They ordered my size, when it came in I tried it on in the store and walked around. The fit was good.
The in store experience is what I needed, I don’t know if ordering online would have worked out.
I needed it
Date of experience: November 20, 2023
Ordering process is easy and convenient. Delivery to closest store makes pick up a breeze.
Been customer for years.
Date of experience: July 28, 2024
It was somewhat easy to look the parts up and order. With a fair $
I have used cycle gear in the past?
Price and quality
Date of experience: July 28, 2024
Store was great. Shipper was trash and shipped from 2 different warehouses.
Date of experience: July 27, 2024
Simple, great experience, all was excellent, I am going to buy again soon
The location of the store
I like them
Date of experience: July 28, 2024
The person that helped was extremely helpful. They helped me find the right size and style of helmet that best fits to me head. They were also extremely helpful in explaining the differences and details.
I have seen reviews and tests online
Stated above
Date of experience: November 28, 2023
Product was delivered to the store. The package was slightly crushed by the carrier the helmets were not damaged.
Selection of goods
Date of experience: June 24, 2024
The always have what I am looking for and always at a good price.
I chose CG because there is a physical store near me in case there are any problems or anything needs returned.
Had been looking for protection to wear under normal clothing.
Date of experience: July 25, 2024
Date of experience: May 15, 2024
My research pointed me to the D30 ghost armor and Cycle Gear had them on sale. They fit perfectly into my Cortech pants. It is amazing that you simply do not notice them while wearing them.
Best price and easy returns if I had any issues.
Internet research
Date of experience: May 10, 2024
Was easy to navigate and find the product I was looking for. Ordering was easy and delivery was smooth and quick.
You had the item I was looking for and I've had good experiences in the past.
Date of experience: June 25, 2024
The new Redwood City Store where Joel/Mike and their crew are like friends when I go into a local bar or restaurant….I am greeted from the second my foot touches the showroom and from afar I feel like Norm from Cheers…It's not like welcome in but,'hey buddy how are things?' It's not salesman to customer instead it's a social friend experience….Attention to details are one thing but like a real friend follow up I get a callback because Joel knowing the importance telling me he looked further into my needs saying the rear brake pads are the same as the fronts and says he can get them from the warehouse in 3 days…..
I choose Cyclegear bcz with the new store I have the best odds that I will find what I need and want….I can see touch and feel the product in hand and know that if necessary I have options in case it doesn’t work out for my needs….From the right kind of Swag, to inventory of much needed parts(I have 5 motorcycles and each under a different manufacturer); to having safety equipment head to toe and accessories that make riding a motorcycle easier most importantly unobstructed….
I choose from research, YouTube influencers, capability, technological advancements and my experiences….
Date of experience: October 12, 2023
Guy at cyclegear store was great to deal with. Very impressive on knowledge of products and store.
Price and past experiences with them
Replacement with same kind
Date of experience: July 18, 2024
No clue what to say. The guy I talked to in the store was very helpful.
You had what I needed for my current project.
Date of experience: July 27, 2024
I've recently made a couple of orders and have had some great experiences overall with them. But I have no idea to which of the orders you're referí g to in the last 30 days
Ideally the best and most recognized store to try and buy on the west coast
Because they fit well and quality has gotten better for in house brands
Date of experience: May 15, 2024
Everytime I go into Cycle Gear, I'm always greeted with respect and have always been taken care of. Assistance in needing gear, supplies, tires, whatever you need is great
Close to home
Biggest varieyyv
Date of experience: April 11, 2024
This was a very last minute Christmas gift and I was really worried it wouldn't make it on time. After ordering, it only took 2 days for shipping and delivery! Really satisfied with the speed and efficiency!
Date of experience: December 29, 2023
Cycle Gear personal were very helpful in every way. I could not have asked for anything better. So professional.
Went there looking for a motorcycle helmet for my wife and I
Had to order on line and they helped me get the ones we wanted.
Date of experience: June 24, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
