CycleGear has a rating of 4.8 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Ordered my replacement tire which was out of stock every where I looked and it was delivered 4 days later
Convenience
Direct replacement
Date of experience: June 5, 2024
Good quality and easy online checkout. Things are a bit pricey so explore your options before making a great investment.
Choose cycle gear because it's close by and trusted brand.
A back pack is handy for caring needs like a truck of a car.
Date of experience: June 5, 2024
I expect that by now internet purchases should be easy and efficient and accurate. This one was all three.
I was looking for a hi vis mesh jacket and you just happened to send an email with one.
Date of experience: June 7, 2024
The staff at Bellevue Cycle Gear is always really knowledgeable and willing to help. That makes shopping here so much more enjoyable. Please send that team my thanks!
Best place to shop for Motorcycle gear and not overpriced like dealerships are with gear.
Needed real riding boots and something to cover neck area against elements
Date of experience: April 9, 2024
I shop at a retail store regularly
Date of experience: April 7, 2024
Used it before for all my gear
Date of experience: December 27, 2023
They carry a wide selection of brands, but equally important, they have brick and mortar stores not too far from me, which makes returning an item so much easier.
Date of experience: April 8, 2024
David is great to work with. Both darkside and bright side installs were done wonderfully and I take all my MC tires here now.
Date of experience: June 5, 2024
Ordering was easy, size & quality is fine, they arrived to the store a week later than promised, that's the only problem I had.
Quality merchandise
Favorite company (Sedici)
Date of experience: June 4, 2024
Jeremy was super informative and helped me with everything I needed. As a new rider he showed me what I was looking for and how things should fit.
It was the nearest motorcycle gear store.
Best value and style at my pricepoint.
Date of experience: June 20, 2024
Emily at Cycle Gear in Merrillville Indiana was extremely helpful in selecting boots. Unfortunately we ordered the wrong color. The return and exchange went smoothly. The correct boots arrived without a problem. Much apreciated
Return/exchange
Nearest store
Good reviews
Date of experience: December 15, 2023
I won a great 10L Sedici dry bag at one of the Tuesday night bike nights. It fit perfectly on my KLR650 crash bars so naturally I had to buy a second one for the other side. It wasn't in stock but we ordered it and it arrived a couple days later. Great experience all around.
Price, location, staff and they put on a fun bike night.
I won one in a slow-drag contest and wanted another to match.
Date of experience: March 24, 2024
They have to have the right person in order for the job and they can get a new one for you if you need to go back and look for one or the others and they will get the right person for the right one for the job
Date of experience: December 6, 2023
Quick turnaround for ordering and mounting and balancing my rear tire on my motorcycle.
Close by and good pricing.
I chose the Avon Roadster II because I have been using their first edition for a while and like the way it works.
Date of experience: July 27, 2024
As usual Cycle Gear provides the tools to seek and destroy in the apocalyptic waste land that we call the United Disgrace.
Because they aren’t a pain in the $#*!. Not yet anyway.
Needed body armor.
Date of experience: July 6, 2024
Great customer service, great price, and fast shipping very positive
Because they mat he'd online retailers
Because it fit my bike and it was a good price
Date of experience: July 27, 2024
When I opened the box from S & S parts, the accessory bag of parts had been opened and the clamps and plugs for the unused ports for the O2 sensors were scattered through the box. The parts bag had been opened before the box was sealed at S & S.
I could order parts from them and have them shipped to a store in a different state because I can't get them in the state that I live in.
I like the finished product.
Date of experience: March 28, 2024
When it comes to my motorcycle needs wether it's riding gear or parts for my bikes I go to cycle gear.
Date of experience: June 22, 2024
Ordered in store as I was nearby and wanted to pay via cash. Shipped to my house as expected
Date of experience: July 25, 2024
I'm a newbie on the bike, and every experience I've had with Cycle Gear has been top notch. Always willing to take the time to help explain products and to help the customer get the best deal for his/her needs.
Date of experience: August 28, 2023
The pictures of the product do not show the product. I purchased a tail case rack. I thought I was purchasing the tail case. The photos show only the case, not 1 photo showed the rack. It was misleading. I returned with no issue.
Date of experience: August 28, 2023
Thanks for reaching out to us, MH. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance.
I love than they have parts, I wish the stores had more bike-specific stuff and a broader selection of sizes, but I understand the need to maximize floor space, only stock what moves. Etc..
Price and availability
Date of experience: April 9, 2024
It seems like Comoto brands version of two day shipping means that they'll maybe ship it within two business days, by the slowest means possible.
And the gasket I ordered arrived creased, despite being tremendously overpacked. So I can only assume it went into the box already creased.
"free 2 day shipping" for members
Quality product
Date of experience: October 30, 2023
I'm assuming this is my helmet purchase as I answered a previous survey after I bought a jacket, jeans and gloves. Jose (?) was very helpful in taking my head measurement and directing me in trying on helmets. I came back a couple weeks later and bought a Shoei Neotech II. Very happy with it thus far.
Close to home.
Watched lots of YouTube product reviews and talked to M/C friends.
Date of experience: November 30, 2023
I had great service and excellent communication for my order
I had questions about ordering on line for in store pickup as well as exchanges if the size of the jacket was wrong. All my questions were answered.
Carried brands that are difficult to find. Good prices and convenient location.
The style and brand
Date of experience: July 27, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.