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CycleGear has a rating of 4.8 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,826 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Cycle gear has a lot of selections to choose from. Ordering from the phone app was really simple to use
Date of experience: June 19, 2024
Needed my helmet for my class. It was guaranteed by the store to arrive by Friday, the day before. Didn't arrive until halfway through the class on Saturday.
Date of experience: May 15, 2024
Cycle gear associate help me get the right brake pads for my bike. Excellent service every time I go in.
Local, hands on, friendly staff that knows their stuff
It's what I needed.
Date of experience: June 24, 2024
Ordered a jersey for my husband. Got it in record time for decent price
Had exactly what I was looking for at the time.
Needed to match his pants
Date of experience: July 24, 2024
Great experience. Current employes are great very professional and helpfull. Its not your fault one of your employes trashed my collector motorcycle rim putting a tire on for me a few years back. Ive ben a customer of yours since the late 80,s have alot of fond memories dealing with cycle gear i am not going anywhere. :)
Ben a customer since the late 80,s
I have run maxima super M in my 1988cr500 since the day i rolled it off the showroom floor. The super M injector oil is for my 1973 suzuki rv90 great stuff.
Date of experience: December 14, 2023
All the goods are in high quality, satisfy my needs, thanks the requirements ask for 50 characters so this is not useful information
The only I new
The price look ok
Date of experience: June 3, 2024
Jeans look like they are well made. They are the only nice looking, reasonably priced jeans that weren't those ridiculous looking skinny jeans. I might buy another pair.
Had the product that met my needs.
Good protective construction and attractive appearance of jeans
Date of experience: May 23, 2024
Gloves all fit all good quality, will buy again soon. Nice and happy
Date of experience: July 25, 2024
Great customer service and always have what I'm needing if not the order is taken and delivered on time as promised
Nice place to shop
Great cost and perfect part
Date of experience: June 3, 2024
Visor was not in stock. Store offered to order it with delivery to home. Exactly the right thing. Nice to be able to see again
I like to try on before I buy. Store is close to home.
I also got a open face helmet. We ride a lot in the rain. Open face easier to defog
Date of experience: June 18, 2024
Looks good & fits. I don't really like the way the web site searches. It took longer than it should to find the right thing.
Date of experience: June 19, 2024
The helmet was on sale, however they did not have my size at the retail store. The helmet arrived as promised and in excellent condition.
Variety of product and previous purchase experience.
I had purchased it before and was very happy with the choice and performance.
Date of experience: June 18, 2024
Great customer service ordering through these guys... Gor it ahipped to the store for free and they installed it for free as well...
Good reviews
It was what i wanted
Date of experience: June 26, 2024
If you're an experienced rider I can't recommend this helmet It's not really surprising in anyway barley worth the bang for your buck
Fits but very snug the cheeks are a bit to much (way more than strada 2)
To where your mouth wont close
Respect that you can put any visor but more adjustable settings for open and close besides up kinda up and down visor would be nice like the 8 different settings the agv helms have
Areo looks great very aggressive and refreshing to the eyes to see the color go all the way around and no black plastic on the vents. The vents are also much easier to open very smooth
Still cant wait to get into the agv world but gotta get what you can
I honestly dont know they never have the size or anything you want which feels like a money grab for them trying to have you buy more expensive gear but I have a stupid membership so I might as well use it though I've had to return items like 50 times due to your awful sizing and while ordering gear from my wife, I found just how much you guys do not have womens gear or clothing it's really disappointing. I've had to go to other sites for her gear besides the helmet.
Because it was cheap and the best option we can get at a silly "cycle gear near you"
Date of experience: March 25, 2024
It was a good experience as usual. I had several items in the past online and had no complaints. Sometimes you have to check the inventory for some articles.
Easy to get products.
I like Italian brands for my riding ( Dainese, AGV, and TCX) and I can find sometimes good deals with cyclegear
Date of experience: April 5, 2024
The product works well. However, they use ancient cigarette lighter connectors, instead of something more useful. Few cars have cigarette lighters now, and almost no motorcycles do.
Date of experience: April 4, 2024
Went to the store and they didn't have my size so we ordered it and it showed up in two days
Date of experience: July 22, 2024
I'm satisfied with all the business I have done with Cycle Gear. Everything has gone smoothly and without any hassles.
I’m not sure exactly. Free shipping to a nearby store to pickup is nice. Prices are good.
Because they fit my motorcycle.
Date of experience: June 3, 2024
Purchased the STORM 2 Riding pants. Got them in a 4xl but they were way too big. Went into the Cycle Gear in Savnnah, GA. No problem exchanging them to a 3xl. Being that they had my size. Couldn't be happier.
Best prices and great staff
Alot of my brothers use them and swear they're great.
Date of experience: March 20, 2024
The store is well laid out and organized. RJ and Howard helped me select the best helmets and riding jackets for me and my wife. We both left with big smiles.
They carry a wide selection of motorcycle specific merchandise. Accessories, riding gear, cleaning products, maintenance products and more.
We needed some safe riding gear and the team at cycle gear found the perfect pieces that fit my budget.
Date of experience: May 9, 2024
I really appreciate that you still have brick and mortar stores! The combination of your delivery to store and online ordering is awesome!
Date of experience: June 3, 2024
Too hot for leather, jacket feels sturdy and breathes well. Good padding, solid fit, sleeves a little long but that's normal for me
Good stock and had excellent service there before
The description mentioned the abrasion rating which I was specifically looking for
Date of experience: June 3, 2024
Boots were very nice, my boyfriend loves them! They look nicer than other typical motorcycle boots
You sell good motorcycle stuff at decent prices
My boyfriend just bought a new motorcycle
Date of experience: July 19, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.