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CycleGear has a rating of 4.7 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,820 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
I was in need of a 2XL helmet and the team at CycleGear was able to get one shipped directly to my house.
Large selection of products.
It was the right color and size I wanted.
Date of experience: July 8, 2024
Site is super simple and easy to navigate. Found the item I was looking for right away. The product I ordered had more features than I thought. Very happy overall.
Date of experience: April 11, 2024
Cole and Brooke are awesome ask questions and find the right gear I need. Great job.
Got the gear I wanted
Great price and in stock
Date of experience: July 17, 2024
Purchased new tire online and installed at CG Plano. It was nice to have the staff member ask me to review the completed installation to ensure I was happy with their work.
Great to have a local dealer in area serving all brands.
Experience and research
Date of experience: May 6, 2024
Just would hope for that more of the items that I'm purchasing could be in store
Very few motorcycle stores in the area
Date of experience: July 17, 2024
Good price for a new tire, great price for tire mounting, fantastic service from the staff...i will be using cycle gear for all my motorcycle gear..
i had a tire mounted
Obvisously i needed a tire
Date of experience: June 19, 2024
Everything went as expected. Good product and good service.
They have the products I’m looking for.
Needed for hot summer riding.
Date of experience: July 24, 2024
Knew they had what I wanted.
Date of experience: May 11, 2024
Great selection of products. Very reasonable prices.
Local store with the things I need.
Date of experience: November 2, 2023
Sure is easy to use. Time to execute order is fast. Delivery is quick. Well done
Date of experience: July 24, 2024
Jacob was wonderful and knowledgeable. He was ver patient with me and gave me good advice.
Great past experience
Best protection for me.
Date of experience: July 24, 2024
Ordering was easy as always. Had tire shipped to store and dropped wheel off for tire to be mounted. Never an issue.
Availability and price.
Good reviews.
Date of experience: June 11, 2024
They are very nice people, spent a lot of time with me to find a product I was happy with. 10/10 experience
Date of experience: June 11, 2024
The first employee that (tried) helped us had the personality of a brick.
We went back hoping for a different employee, we got one but not a whole lot better!
We were very disappointed that the JCruiseII did not accept ANY of the discounts cycle Gear offers!
Also disparate for $700 it was not equipped with a PinLock! We were told we'd hav r to order it straight from Shoei!
I emailed Shoei and they responded that the pinLock was available at Cycle Gear,
The employee contacted me and apologized for the confusion, for another $40 he ordered the Pinlock!
We finally got the helmet w/ PinLock and the employee switched out our Sena from our Harley helmet to the Shoei. He had totally different attitude and did a very good job on the switch.
When we're ready for another helmet, Cycle Gear will probably b out last choice!
See above
Found Shoei JCruise II
Only Face shield available with UV A & B
Date of experience: April 9, 2024
It's always super easy to order form CG. Shipping is pretty quick and I'm not not satisfied
Loads of parts and gear in stock
Bought a Quadlock but needed the case since they were out of stock in my local store
Date of experience: July 9, 2024
GM of the bear store was super nice and did everything he could to honor my helmet warranty and get me a new Sedici. Awesome people, awesome helmet. Fits perfect and everything is upgraded.
They didn’t really care about my helmet issue it wasn’t until I went into the actual store that they were able to take care of my issue.
Cycle gear always has everything I need
The Sedici strada 1 saved my life so I’ll forever stick with that helmet.
Date of experience: May 10, 2024
Very professional staff, shipping took no time, positive experience all around. Thank you
Date of experience: July 24, 2024
Huge selection, fair prices for so many products. Great store
Selection and options surpass all other retailers I have found
Date of experience: July 24, 2024
Fast and accurate at reasonable prices, very satisfied with the products
Local and had it in stock
Needed tubes and rim liners for tire change
Date of experience: July 24, 2024
Good. Thank you. I don't need fifty characters or chickens.
I sent my order to a store instead of shipping it myself. You guys were great in correcting my mistake and getting me my order.
I have always had a good experience with them.
My Scorpion helmet had the features I wanted.
Date of experience: July 24, 2024
Date of experience: October 6, 2023
Amazing experience purchasing quality products that are practically for life!
Nothing on this planet is better period
Date of experience: July 24, 2024
Great customer service and the staff was extremely helpful.
Date of experience: July 24, 2024
The in-store staff was knowledgeable and helpful. They initiated the order for me when my size wasn't in the store and made the process very easy.
Shop was close by and a friend referred me as well
The only shoe that fit my wide foot
Date of experience: June 23, 2024
I contacted customer service for a replacement with a smaller version of both and they helped me out.
Date of experience: June 3, 2024
Product as described. Fit was perfect after trying on multiple mesh jackets. Would definitely recommend.
Product selection.
Size and color options.
Date of experience: June 19, 2024
I've always had difficulties finding a helmet that fit comfortable. At Cycle Gear, I was able to try on multiple styles and multiple sizes of individuals styles, including XL, 2XL and even 3XL (where the manufacturer makes a 3XL). It also helped that the sales staff was very knowledgeable about individual styles, brands, and models. I finally have a helmet I'll be able to wear all day without getting uncomfortable!
I wanted to be able to try on helmets before buying, and I knew Cycle Gear had a broad selection.
Found the style of modular helmet I wanted in a model that fit my large (2XL) oval head.
Date of experience: February 13, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.