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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    660
  • Value
    14
  • Shipping
    2320
  • Quality
    5766

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,069
Neutral
172
Negative
159
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18,814 reviews

1
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How would you rate CycleGear?
Top Positive Review

“I'd do it again”

Don L.
12/25/24

I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.

Date of experience: 12/15/24
See positive reviews
Top Critical Review

“Sizing and not four season/very disappointed.”

Lorri E.
12/21/24

The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.

Date of experience: 12/11/24
See critical reviews

Reviews (5,957)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (941) shopping experience (80) customer service (516) right size (33) couple days (23)
Thumbnail of user matthewb2648
Arizona
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Kirby was exceptionally polite and helpful. He knows his stuff and has your best interests in mind. Thx brother

Quality

Date of experience: June 5, 2024

Thumbnail of user robertm9890
California
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Better fit and feels lighter than x14. Better airflow however is a little louder. Happy with the purchase.

Reason I chose this product:

Shoei fits my headshape.

Quality

Date of experience: June 7, 2024

Thumbnail of user francesq48
Kim
Pennsylvania
2 reviews
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Bought boots for Father's day. He absolutely loved them! Said they felt amazing and very form fitting on his bike.

Reason I chose this business:

Looked like a good site. Checked everything out and price was good.

Reason I chose this product:

Always a motorcycle rider and he was looking for good boots.

Quality

Date of experience: June 17, 2024

Signed up with email for 10% off and was no where to...
June 13th, 2024
Verified site experience
• Previous review

Signed up with email for 10% off and was no where to put code down?

Date of experience: June 3, 2024

Thumbnail of user jamesv1758
Texas
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

They were friendly and attentive and the young lady knew exactly what I was looking for.

Reason I chose this business:

Large selection

Reason I chose this product:

Wife needed a new helmet for the new bike.

Quality

Date of experience: July 14, 2024

Thumbnail of user douglasr770
Nevada
1 review
0 helpful votes
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July 24th, 2024
Verified purchase
• Updated review

Found what I was looking for, and ordered it. Haven't installed it yet so update after

Reason I chose this product:

It's what I was looking for. My other phone holders rubber bands broke and I almost lost my phone. This one seems more secure

Quality

Date of experience: July 14, 2024

Length of time
April 25th, 2024
Verified purchase
• Previous review

It took a few days longer than thought. I was to get the part to a shop to finish my bike

Reason I chose this product:

Was what I needed

Quality

Date of experience: April 15, 2024

Thumbnail of user jamesg5489
California
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

D30 ghost armor is far more comfortable than the thick foam pieces. Moves with you not against you.

Reason I chose this business:

Local guys are cool.

Reason I chose this product:

Functionality.

Quality

Date of experience: July 7, 2024

Thumbnail of user moniques345
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I was nervous ordering my first helmet without trying it on, but I followed the measurements suggestions and when I picked up my helmet it was perfect. The store has tons of merchandise to shop.

Reason I chose this business:

Searching for a Shoei brand helmet,

Reason I chose this product:

Dot and Snell certified. The feminine accent colors.

Quality

Date of experience: April 28, 2024

Thumbnail of user timj628
North Carolina
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Have shopped in store several times and enjoy visiting store. Shopping online is great because the boots I just ordered were not available in my size in store. Thank you

Reason I chose this business:

I needed a new pair of riding shoes for a up coming ride.

Quality

Date of experience: April 19, 2024

Thumbnail of user michaelc10268
Wisconsin
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

I love the Sedici helmet I bought online,after Madison store manager told me it was a great helmet in that price range. It is.

Reason I chose this business:

Value,quality for the money. I shopped at Cycle Gear Madison and at Monterey California. You need to put a Cycle Gear store in Beaver Dam Wisconsin where I live. No dealers within 46 minutes of Beaver Dam,except a ATV lawnmower dealer in Beaver Dam. They just opened a Harbor Freight store in Beaver Dam,and a Hobby Lobby is coming soon. The have Menards,Fleet Farm,Kohls,Super Walmart etc.And three large cities one hour north of Beaver Dam. A lot of motorcycles in Beaver Dam area,and surrounding towns.

Reason I chose this product:

Madison store manager,who was very knowledgeable,and excited about all the products you have that he sells there. He recommended the Sedici Helmet. He actually has ridden with most of helmets you have.He didn't have right size at store,so I ordered online.

Quality

Date of experience: June 19, 2024

Thumbnail of user anas854
New Jersey
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Simple n easy. Very happy with the while buying process :)) )

Reason I chose this business:

Previous Customer

Shipping
Quality

Date of experience: July 21, 2024

Thumbnail of user miguelx7
Mexico
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

It was too easy did my purchase online and when I picked up at store them were to helpful thanks

Reason I chose this business:

I USE TO BUY AT TUCSON LOCATION BUT NOW IS CLOSED

Service
Quality

Date of experience: July 21, 2024

Thumbnail of user peterc2595
Connecticut
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Very easy online ordering. Took my time looking at every possible tire that matched what I wanted.

Reason I chose this business:

Prices and variety.

Reason I chose this product:

Have bought them before.

Shipping
Quality

Date of experience: July 21, 2024

Thumbnail of user mikel2690
South Carolina
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Cycle Gear for the win. Fast, efficient. Good people to help you out.

Shipping
Quality

Date of experience: July 21, 2024

Thumbnail of user jefft616
Arizona
3 reviews
0 helpful votes
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May 22nd, 2024
Verified purchase
• Updated review

It was easy enough to understand what it waws that I was purchasing, but I had no idea what the difference was between this item and another that was similar.

Reason I chose this business:

The had what I wanted.

Reason I chose this product:

Past experience with this item.

Quality

Date of experience: May 12, 2024

When I was looking for this item, it didn't come up...
October 6th, 2023
Verified site experience
• Previous review

When I was looking for this item, it didn't come up in the product listing, I had to find it on the side where it shows other like items. And I was searching by brand and item. Bad website I think. It did the same when looking for a specific Cardo systems Bluetooth communicator.

Reason I chose this business:

It's on my way home and shipping to stores is free.

Date of experience: October 6, 2023

Thumbnail of user rvb11
RV
Florida
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Ordering was easy. Processing and shipping was quick. Item came securely packed and in great condition. I have already placed another order with CycleGear! Thank you.

Quality

Date of experience: March 13, 2024

Thumbnail of user davids12355
Tennessee
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Fast delivery, most items in stock, cheaper prices. Easy to navigate web site. Actual store is close.

Reason I chose this business:

There the best

Quality

Date of experience: June 16, 2024

Thumbnail of user tiffh7
Oregon
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Order came on time.
Helmet fit great.
Was able to track it an pick it up at store easly

Reason I chose this business:

Close by an helpfull

Reason I chose this product:

Good quality

Quality

Date of experience: July 12, 2024

Thumbnail of user roym764
California
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Ordered online. The staff at cycle gear is easy to work with and very Helpful. They did not have the helmet that I wanted in stock, so I ordered it online from Cycle gear.

Quality

Date of experience: April 24, 2024

Thumbnail of user nathank518
California
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

When I visited the staff showed lots of courtesy and welcomed me as a new rider. They made me even more interested in riding a motorcycle than I was before.

Reason I chose this business:

The discount I received after completing the CMSP.

Reason I chose this product:

I wanted to start building up my gear and thought a helmet would be the best choice. I would have liked to purchase another helmet initially, AGV K1 S, but the staff was able to provide me with alternatives.

Quality

Date of experience: March 24, 2024

Thumbnail of user ryanl1151
Washington
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Was supposed to get my item in 2 days. Took 4 full days to get and I didn't get any notification about it being delayed or where it was until I got on the website

Reason I chose this product:

Need a water pack

Quality

Date of experience: April 27, 2024

Thumbnail of user rbb21
RB
Florida
1 review
0 helpful votes
  • Send Message
February 22nd, 2024
Verified purchase

Excellent and the store employees in Vegas are excellent as well. I had a great shopping experience - something that is pretty rare these days. Thank you Cycle Gear!

Quality

Date of experience: February 22, 2024

Thumbnail of user jasonp2192
Illinois
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Our local store ordered my item, and never thought twice to help me. Local stores are great.

Reason I chose this business:

Local shop.

Reason I chose this product:

It was what I was looking for.

Quality

Date of experience: July 2, 2024

Thumbnail of user danielo1616
Kansas
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

Great price, local pickup a plus! The tire was shipped to my door was a plus.

Reason I chose this business:

Online shopping was easy.

Shipping
Quality

Date of experience: July 20, 2024

Thumbnail of user jasonm3611
Idaho
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The store did not have what I was looking for in stock, but they were able to order it at the counter and for the same price I would have paid looking it up myself.

Reason I chose this business:

It is the most reliable store for my motorcycle needs in the valley.

Reason I chose this product:

I buy quality parts when I can. Cycle Gear is the best place I know of to get that.

Quality

Date of experience: April 25, 2024

Thumbnail of user josephj1502
District of Columbia
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

When I originally purchased the HJC IS-17chin curtain for my HJC c70 helmet, USPS lost my package. After a week of waiting, I called customer service and they got right on it. They shipped me out a new one the next day. A few days later I got my HJC IS-17chin curtain. This is the reason for 4 stars. However, I love my HJC IS-17chin curtain. It makes it so that not as much air goes up into my helmet as well as keeping things from getting up into my helmet.

When I originally purchased the HJC IS-17chin curtain for my HJC c70 helmet, USPS lost my package. After a week of waiting, I called customer service and they got right on it. They shipped me out a new one the next day. A few days later I got my HJC IS-17chin curtain. This is the reason for 4 stars.

Reason I chose this business:

I love this place. I also don’t know of any other stores to get gear from other than my local Coleman Powersports.

Reason I chose this product:

I wanted to limit things going under my helmet as well as limit the amount of air flowing under my helmet into my eyes. Problem solve.

Service
Quality

Date of experience: May 7, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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