CycleGear has a rating of 4.7 stars from 5,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Store personnel were very helpful. Helmets have been downsized. My present 5 year old HJC helmet is a large. The Xl in the store was too small. No 2X in the store. The 2X I ordered is also too small. HJC doesn't make a 3X. I'll be returning the helmet.
It was the only place in the area that carried Hjc helmets.
I really like my present HJC helmet.
Date of experience: April 8, 2024
I was tired of cheap covers, tried this one and so far... i'm not regretting it one bit. This cover not only looks good but it fits good and it's waterproof(bonus).
Thanks!
Date of experience: April 26, 2024
Great experience shopping online and shipping to my local store. Pickup was smooth and easy, the folks at the store were friendly, and the part was correct. Not much more to say!
Very few other selections - highly rated & close by
Motorcycle repair
Date of experience: April 28, 2024
User experience is smooth. Delivery is fast. Product arrived in good condition and as expected.
No special reason. I've found the size and color that matched my needs.
No special reason. I liked the design and color.
Date of experience: July 10, 2024
Mo at my local Springfield OR store was very helpful. Give that guy a raise.👍
Date of experience: July 20, 2024
The Cycle Gear store in Centerville Ohio is great with excellent service. But shipping to my house was slower than I expected and have received in the past ordering from the store.
Good service from Jeff and the store.
Klim makes first rate gear!
Date of experience: May 4, 2024
The crew that was there over the weekend were great to work with and very helpful in finding exactly what I was after.
Brick and Morter nearby so could try on before you buy.
I gave a few items I was after and how I prefer to ride and the staff knew exactly what I would need.
Date of experience: June 3, 2024
Had to order the right size pads for our new motorcycle jackets we purchased. Came on time without any issues. All around great customer service from start to finish.
Date of experience: February 14, 2024
Your stores are well stocked and run by very helpful and friendly people.
You have great variety of products.
Good price, good quality.
Date of experience: July 18, 2024
We received lots of friendly and helpful advice from all of the staff.
Previous shopping experience
Date of experience: July 18, 2024
Everyone was very helpful and helped me with finding the compatible Sena system for my new helmet. They helped me by installing it when I picked up my helmet.
I have always found good products and had great service every time I shop there or purchase on line.
I chose the helmet because it is the same brand/style as my previous helmet that I was very pleased with regarding comfort and quietness. I purchased the Sena for the same reason and it was designed specifically for the helmet.
Date of experience: April 18, 2024
Sales representative was really helpful and knowledgeable about all the Helmet's. She took time to make sure I picked the right helmet for my head shape and size..
Wide selection of helmet's and knowledgeable sale representees.
Great quality and fit.
Date of experience: February 22, 2024
I knew what I wanted I went on the web site found it (Agv k6) ordered it all my info was saved from a year ago when I got done things. It was easy fast got the email that it was ordered the next day got a email that it shipped was here in a few days am very happy with the helmet and cycle gear over sll
I have a Agv k1
Date of experience: March 8, 2024
Easy process to order. More info on what part fits what bike would be helpful as the part does fit but was not what the listed identified as fitting.
Great quality and customer service
Looks good on the bike
Date of experience: June 11, 2024
I ordered the same helmet in two sizes to get the right fit. Total confidence with Cycle Gears no hassle return policy makes it easy to make a buying decision.
Date of experience: February 15, 2024
Easy returns, with the ability to return at a store location.
Date of experience: February 10, 2024
Easy returns matter and that why I placed this order with confidence.
Date of experience: February 4, 2024
From start to finish my experience was great and whatever I couldn't find in store I was able to order online with the representative in the store
They had what I was looking for
They were of great quality and priced well
Date of experience: June 20, 2024
Good descriptions, I would like to see you add the type of chin strap buckle in the description. It fit well, glad I ordered the medium instead of small as the chart indicated.
Price, style, availability.
Date of experience: April 15, 2024
I clicked on the link to confirm I received my order and it brings me to this survey. But service was right on money with being 2 strokes on a par 4 hole...
Price and quality
Because of the performance and price
Date of experience: March 28, 2024
The associate who was working alone, was quick and courteous.
Wide variety of products.
Match my existing tire.
Date of experience: July 19, 2024
Had a small issue that was quickly and professionally resolved. All stores can only aspire to be this good..
Date of experience: June 13, 2024
Store manager was extremely knowledgeable and professional. Big help in making sure I had correct size. When I received my new Shoei, it was a perfect fit.
Reputation and quality products.
Needed new full face helmet for upcoming motorcycle trip.
Date of experience: March 28, 2024
Took my wheel home after install and checked the balance to find out the weights were left from prior to install and the balance was way off
Cheaper mount prices
Date of experience: June 12, 2024
Like my Shoei Rf-1400 that I've had for a few years. Saw the Neotech ll,it's a modular Helmut with integrated sun shield and the Sena SRL-mesh communicator fits perfectly in this Helmut. It will be great for trips. I can connect to cell phone, get verbal directions with Google maps or connect to GPS unit.
I've been ordering with Cycle Gear for years and now I have a store 3 miles from home.
I like Shoei Helmuts and I wanted a blue tooth communicator,so the Sena SRL-mesh was great option.
Date of experience: March 7, 2024
Quick, easy online order, delivered to local Cycle Gear. Friendly customer service when picking up order.
Date of experience: June 3, 2024
I love buying products from cycle gear. Returns are great if needed, products ship fast.
Date of experience: July 9, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!