CycleGear has a rating of 4.7 stars from 5,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Have always had a positive experience with cycle gear since going to then over the last 10 years.
Past experience
Cause I could
Date of experience: July 18, 2024
Efficient and professional staff knowledgeable about all
Products
Been shopping there for years usually high quality
Helmets
Date of experience: July 18, 2024
Ordered a battery for my vintage BMW. Delivered promptly ahead of schedule.
They have very helpful over the years.
Date of experience: July 18, 2024
Nick was helpful and didn't mind that we used so much of his time.
It was the right price and my son liked it.
Date of experience: July 18, 2024
I went with their recommendation and it didn't disappoint. Great service and quick service. Thanks guys!
Date of experience: June 10, 2024
Ordered online, shipped next day, installed and picked up in 2 days. Extremely easy, completely satisfied.
Date of experience: June 11, 2024
I had a great experience over all. I wish on line I could have been directed to local store. I rather buy from store if pricing is same. But able to get fast delivery too!
Availability
Research for best tire for my bike!
Date of experience: March 31, 2024
Prices are good and they are great about answering the phone and responding to questions. If the item I want is not in the store the website is quick to get it in the mail to me or to the store.
Best selection in the area.
It was a face shield for the helmet I had bought there.
Date of experience: April 23, 2024
Aaron was very helpful and knowledgeable. He is always friendly and willing to take the time to answer all my questions.
Convenience of location
Shoei helmet came highly recommended
Date of experience: June 4, 2024
We love shopping cycle gear they always have what we need and at a price we can afford
Cycle gear has always had what we want in stock, and keeps things at a price we can afford with two boys that ride hard and grow fast its important to keep them safe without breaking the bank.
Date of experience: July 16, 2024
Cycke gear is our favorite for all our ATV and Motorcycle needs! Best shipping and customer service around.
I can always count on cycle gear to have exactly what we are looking for!
Date of experience: December 17, 2023
Always great working with CG! Amazon, please take note and reach out to these guys, who always provide excellent customer service and rarely charge restocking fees.
Best pricing and availability
Date of experience: February 10, 2024
Ordered windshield and sissy bar for my Harley. Good service and counsel from the guys there. Right price and expeditious delivery. Always good service there.
Closest to my home. And not overpriced like sometimes the dealer is.
Went to the website, found the parts that fit my bike and decent prices as well.
Date of experience: April 21, 2024
I had great service at my local shop, and fast delivery of the size jacket they had shipped to me.
Date of experience: June 24, 2024
Im glad these are true to size. Stiff but once broken in, it should ve good to go. Very satisfied with style, fitment, and walking does not bother me at all.
Military discount
Reputable brand
Date of experience: December 2, 2023
Very helpful for the product that I needed Also, he found the product for my motorcycle in the warehouse. Specially my phone was old he located a cover that would fit.
Close to home
The associate recommended the product that I purchased
Date of experience: April 20, 2024
I love shopping on cycle gears website for Christmas gifts. Their black Friday deals really good. Shipping is pretty quick. I live in semi-rural Oregon and it only took about 4 to 5 days.
Date of experience: November 26, 2023
Searched for a specific item and Cycle Gear had it at its online shop. Not at the local outlet though.
Became a member at the local store.
Reviews on webpages.
Date of experience: May 18, 2024
Fast delivery, unfortunately size was not a good fit. Return at local store was not a problem.
Local store
Top rated summer jacket
Date of experience: July 17, 2024
The delivery was fast and I loved the product! I loved that they shipped to Alaska too!
They ship to Alaska!
Their prices seem decent and fair
Date of experience: July 17, 2024
I was able to drop off my tire before I close the business and pick it up the next day after work which was super convenient very easy to do and as always my cycle gear gave me great customer service
Original equipment for my motorcycle
Date of experience: March 12, 2024
I bought a new tire and they didn't have the brake pads, so he ordered them and had them shipped out to me and they arrived in short order and I was very satisfied.
Close by and reasonable priced
Needed brakes, when I get a new tire I always change my brakes
Date of experience: April 14, 2024
I was skeptical about when my delivery would happen but I was definitely impressed with how well the delivery was communicated. I knew exactly when my items would be delivered and I was so exicted!
The prices are awesome and the option to pay in payments was a bonus!
I tried the helmet style in person and was confident enough to purchase online in payments
Date of experience: May 5, 2024
Luis at the Orlando location was super helpful! He walked me through what I need as a new rider and made me comfortable. Very excited to start riding!
Location and products.
Reviews, comfort, and safety.
Date of experience: October 7, 2023
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!