CycleGear has a rating of 4.7 stars from 5,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
My windshield arrived much sooner than expected. Fit my bike perfect. Love it.
They had the product I wanted for my brand new bike.
Good reviews and great price
Date of experience: July 9, 2024
Cycle gear in Draper is fantastic. Knowledgeable, friendly, cool, and super helpful. They really go above and beyond every time I am in the store. Love the huge new space.
Leigh is phenomenal. He has helped me out so many times, always taking the time and has the knowledge to get anything worked out.
Close to home, but also the best selection, best staff, decent prices, best service.
Love the 180 modular. I had a shark evo, and the LS2 Carbon was an obvious upgrade.
Date of experience: February 13, 2024
I like the boots I got and I don't want to write more about it. Really.
Only option in town.
Seemed good
Date of experience: July 10, 2024
Wide range of products with good price range. Physical shop where we can try out Helmets for correct fit and size
Physical shop where we can try out Helmets for correct fit and size
Good price, great fit
Date of experience: May 15, 2024
Rpm cash helps me save so much and it's easy to get things delivered. The workers make pickup so easy.
Date of experience: June 3, 2024
I bought my tire on line and ship it to cycle gear shop in my area for them to install my tire. Service is great, employees are very helpful.
Closer to home
I've been using Shinko tires for over 20 years and loved it
Date of experience: June 3, 2024
Cycle Gear has always met or exceeded expectations and continue to do so. The method for ordering online has been pain free and thank you for this option.
I contacted customer service online and quickly and satisfactorily received my response, and would depend on them again if there were any other issues in the future or, in this case, to offer my thanks to them.
They offer great products and services for any motorcycle aficianado.
Wanted the same brand visor as the helmet it was made for.
Date of experience: March 11, 2024
My go-to place for my helmet accessories!
Date of experience: October 28, 2023
The manager at the Roswell store is great I had an issue with my points and he got it taken care of and was happy to do it. Very nice people at that store.
Didn’t care to investigate my problem with the points I should have had after I spent over 2 thousand dollars, lucky for me there is a manger in your Roswell store that cares about his job and customers, he resolved it for me .
Needed them
Date of experience: April 15, 2024
Mr 6 foot 10 was friendly and courteous to us was very helpful in finding what we need he ordered it for us we got it and it's great thank you all so much
Only one that came up on google
Hard to find product but we got it
Date of experience: March 26, 2024
Website is easy to use. The products I needed were easy to find. I was able to use a gift card toward the purchase.
Great selection of quality products.
Date of experience: June 8, 2024
I bought this jacket to ride in cooler/wet weather and it works great keeps me dry and warm in the spring. In the hot summer month take the liner out and stay cool on hot rides
Very informative and helpful
You guys had what I was looking for
I was in need of a new jacket for spring/fall
Date of experience: April 8, 2024
Wait time for part was not long at all and service rep was able to call me as soon as the part comes in
Great products
Reliable and good quality
Date of experience: June 3, 2024
Tried on Jacket, my size wasnt available. Ordered it, rec'd it in timely manner.
Date of experience: July 12, 2024
Great product. The product shipped really fast. Highly recommend
Store was close to us
It was what we were looking for.
Date of experience: July 7, 2024
The guys at this shop are awesome. Great customer support and they do a great job.
Date of experience: June 29, 2024
Show shipping, but overall very positive. My 3rd set recently from my local Cycle Gear.
Good prices and simple
Online ordering.
Recommended by my mechanic for my vintage bike.
Date of experience: July 7, 2024
Online shopping makes it easy for parts for my bike when I plug in the info.
Availability
Availability
Date of experience: June 30, 2024
My husband and I have been shopping on cycle gear for all our stuff. This time I ordered my helmet and it came through the mail pretty quick. I am happy about the site and many options it has.
Our friends recommend Cycle Gear
We needed a helmet.
Date of experience: March 29, 2024
Item description matched. This jacket runs a little small but it fit me. Great quality!
I have a friend who works for Cycle Gear and recommended item to me.
Look like what I needed.
Date of experience: July 10, 2024
Easy to use website. Fast shipping. Really happy with my product.
Friend recommended
Friend recommended
Date of experience: July 10, 2024
Friendly and helpful staff, easy ordering process. I will definitely be using them again.
Ads I had seen on instagram
Needed a darker shield
Date of experience: July 7, 2024
The store associate helped me right away as soon as i came in.
I was passing by the city and stopped for refreshments and cyclegear was right next door.
Date of experience: July 8, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.