- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.7 stars from 5,953 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,807 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
In-store support was helpful and appreciated. I will likely return for future shopping. The order was placed in the store but the 10% discount for first online/member order was not applied.
Wide selection. Friendly, helpful staff.
Fit and quality.
Date of experience: April 10, 2024
Very easy shopping online. Not the first time I purchased from Cycle Gear online and it's always great!
Like their customer service and products.
After doing my research. Plus Alpinestars have great products.
Date of experience: May 17, 2024
Customer service reached out to let me know they had resolved an issue in the warehouse with my order that I wasn't aware of. Product arrived couple of days later in good shape.
Local store friendly customer service.
Make my bike sound better.
Date of experience: February 14, 2024
I always buy my gear and tires at Cycle Gear. Great prices and service. Highly recommend.
Best prices and service.
Price beat everyone else.
Date of experience: July 9, 2024
Got a helmet online and they helped me exchange it in store cause it didn't fit,got all my gear, they helped with fit and info.definitely love them..
It was the store that popped when I did my research. They have a big selection unlike others.
They helped choose the products based on My needs and budget.
Date of experience: June 3, 2024
Nothing special. They delivered when the salesman said they would. It was the right product. I gave an extra star on shopping experience because they had the product I had been looking for.
I went to local stores and they all had to order the face shields for my helmet, none had them in stock for my helmet. All were charging about the same price. I was at CycleGear when I decided I was tired going from shop to shop. If I had started with CycleGear I would have ended purchasing elsewhere.
I needed a new face shield for my helmet.
Date of experience: April 10, 2024
I found the exact item I was looking for in the size/color I wanted. The price was very good and I am pleased with the shipping.
I found you had the only Olympia AirGlide jackets left in the country.
Date of experience: June 7, 2024
We went looking for gear for my kid. She got fully equipped and as a bonus my dad and I both got new helmets which were sent to my house
Proximity and stock/variety available
Fit and price
Date of experience: June 3, 2024
The Delivery of the product was accurate, prompt, and as expected
I’m an rpm member
Love domino grips
Date of experience: July 14, 2024
My experience was great. I ordered my product online because it wasn't available in the store.
I bought my riding gear from cycle gear and the employee that assisted me showed me the product so I ordered online
Wanted to clean my helmet and spray the freshener in the inside
Date of experience: July 12, 2024
I went first to the store to find out my size for the helmet then I ordered online, it was pretty fast and came well packaged so I'm happy with my purchase
Variety of brands
Fitment, design
Date of experience: March 7, 2024
I really don't like to shop. I do my research and figure out what I need or want. I knew what I wanted and it was on sale so I bought two. Smooth and quick.
I was attracted by the sale on helmets. All my purchases from Cycle Gear have been a positive experience.
Date of experience: April 10, 2024
My experience is I received an email that the Shoei helmet I wanted was on sale so I purchased it. It arrived when they said it would and in perfect order.
Even though I placed my order online, I like the fact that there is a Cycle Gear store nearby if I need anything today.
Quality and fit.
Date of experience: March 17, 2024
CG didn't care the Daytona Roadstar GTX boots I was looking for. CG ordered them, had them shipped to the store - this way, if they didn't fit, I'd be able to return them and order a new size all at the same time.
Local store
The research I did show these fit all the things I was looking for
Date of experience: March 8, 2024
Equipment has changed as dramatically as have the machines we pair it with and after several decades "out of the saddle", the expertise of the store personnel was much appreciated.
Recommended by dealership where I purchased my new bike.
Recommended by store personnel.
Date of experience: April 6, 2024
Everything is great thank you, the rep that helped me in the store was great
Ease of location
I needed a helmet
Date of experience: July 9, 2024
I order from Cyclegear and have shipped to the store because there is free shipping. The store is close to me so its easy to stop by and pick it up.
Good variety of top quality gear and easy returns.
I like KLIM gloves. Good quality and fit, plus they are the only glove I've used that the touchscreen pad works as long as I have the gloves.
Date of experience: June 5, 2024
Ordered parts that were supposed to fit by description and match. Bolt holes do not align with holes on motorcycle.
Have not made call yet but will for part return.
Supposed to fit.
Date of experience: May 12, 2024
I looked for a particular part on the internet and CycleGear had one available so ordered it with shipping to my house.
I am a member, they have a lot of parts at fair prices, and they are friendly & helpful whenever visiting a store.
Motorcycle handlebar.
Date of experience: June 7, 2024
Ordered on Friday, received next Tuesday, gloves fit, back armor fit. Pleased with my purchase.
Date of experience: July 2, 2024
Great experience, helmets look great and fit great. Added my own Bluetooth devices.
I was able to go to the store locally and try the helmets, but they didn't have both sizes needed so I ordered them.
Seemed like the best price for the quality provided.
Date of experience: July 6, 2024
The associate who helped me gave me an accurate delivery day and when it came in even called me to tell me. He even installed it when I arrived too.
The customer service
Recommendation
Date of experience: June 5, 2024
Jacob (store manager) does a fantastic job with maintaining availability of product and taking care of the customer - Customer service and attitude couldn't be better.
Thank you,
Date of experience: April 8, 2024
The customer service is great - Jacob is awesome - very helpful and knowledgeable.
Date of experience: February 14, 2024
It was fast and the item was perfect and it came fast in the mail and I will definitely order again
Good pricing
Date of experience: July 9, 2024
Their is a lot of selection of everything I was looking for and the videos are great
The selection
Date of experience: June 25, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
