- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,936 reviews
The store has a large variety of motorcycle gear, parts, and accessories. Will definitely shop here in the future!
Date of experience: November 30, 2024
There's no problem only great customer service and products with competitive prices. My only beef is the 2 days delay before shipping, even if I order on a Sunday night.
I like the company and it's product offerings.
Cause I needed it and I'm specific on what I'm looking for.
Date of experience: November 5, 2024
Because they're great!
Date of experience: August 20, 2024
I like the Co and the people.
Date of experience: April 25, 2024
You guys had it and my rpm membership is helping. Getting it installed now, so I don't have any experience with it yet but I'm sure I'm going love it.
Love your company
Date of experience: March 8, 2024
Retail stores, friendly people, good prices.
Date of experience: February 19, 2024
Skookum unit, impressive quality is evident. Sizing seems average, tending to snug. You will be pleased.
Date of experience: December 31, 2024
Date of experience: October 10, 2023
My order came the next day without asking next day delivery. My son and I installed our new FMF exhaust and now roar through the streets.
Always have what I need
Best price best company / distributor
Date of experience: December 27, 2024
I just wish it was a same day purchase. Unfortunately the clerk at the store didn't put the time and effort to let me know they had the item in store.
This is when I was informed that the item was in store. I could’ve just purchased it same day instead of online and wait a few days for it
Recommend by a friend with the same item
Date of experience: November 12, 2024
We went into Cycle Gear to buy my Grandson his first set of riding gear! Our sales Lady was great!
Gripit-N-Ripit! Brrraaappp...
Good relationship
Date of experience: December 18, 2024
Any time I go into a CycleGear and bed help, the people are very friendly. Returns are easy and their prices are competitive
Price, Quality expectations, delivery time
Repair motorcycle
Date of experience: December 14, 2024
Good product at a good price, but shipping was SLOW. Definitely should've just went into the dam store
Date of experience: November 30, 2024
Great helmet and service, but didn't have the Origami helmet I really wanted in stock. Settled for the helmet I purchased.
Date of experience: July 19, 2024
I have been using cycle gear for years, no problems or complaints. Had to call once but the customer service person took care of my issue. Can't think of a better company to work with.
Best price and amazing delivery time
Bought in the past, I subjected the part to severe
Use and it finally gave out. So bought it again
Date of experience: November 4, 2024
Have the RPM membership and product didn't ship in 2 days as stated it would. Taking a page from Amazon's prime of they say they have 2 days shipping but the item doesn't' arrive in two days (probably just the way things are now a days with false advertising and limitation in shipping partners being able to literally deliver). Cyclegear did ship the item quickly but it didn't show up in the time advertised with having an RPM membership. Haven't found the RPM membership to be all that beneficial and your mileage may vary. I signed up for RPM because overall it saved me more money on my helmet even buying the membership, so I won't be renewing when it comes time.
Have a local store I can go into
Seems to be competitive pricing and buying a tire from them makes the mounting cheaper so win win on tires if they are in stock.
Date of experience: October 22, 2024
Easy and free shipping to store makes it convenient.
Showed up on time and was easy to pick up in store.
Local store with gear bag choices we were looking for.
Date of experience: December 16, 2024
Easy to buy things, Easy to return things when stuff doesn't fit. Easy to re-purchase the proper sized thing you bought.
CycleGear is the only place I really go for any motorcycle gear I buy
I wanted an ADV helmet because I'm getting into off roading on my bike and my Shuberth won't cut it in that space.
Date of experience: December 16, 2024
I got the jacket and gloves. These things were a GAME CHANGER! If you bike is your daily, I highly recommend the investment. Ride safe!
Ordered incorrect sizes
Convenience
It’s cold out.
Date of experience: December 11, 2024
The paint at the handle was scuffed started flaking off due to this part not being bubble wrapped separately during shipping. As a result, it disintegrates further as you grab it each time using it and cuts into your skin. However, can't beat the price.
I am an RPM member and buy clothes and order stuff from here.
* CycleGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 16, 2024
Please reach out to us at cs@cyclegear.com or give us a call at 1-800-292-5343. One of our team can help resolve your issue.
I come here all the time to buy moto gear. Both online and in-person!
Axial CE Lvl2 armor is the best!
Date of experience: January 12, 2025
New tire ordered. Arrived very beat up and marred. Fortunately, it still held air. Wish it came in a box or some type of plastic bag that isn't easy to penetrate. It had no protection.
Best price and easily returnable if anything at the store.
Needed to replace the rear tire and I preferred the one that came with the bike.
Date of experience: August 14, 2024
Cause you guys are the best!
Date of experience: August 2, 2024
I like it even more than I expected. Perfect size. Love the look. Go Mach 5 if you need the big one. For me, this size is perfect.
Local store location.
Needed riding backpack.
Date of experience: December 11, 2024
Everyone was helpful and understanding to my parts requests, everything came on time and worked perfectly.
I have bought wvery single helmet I've ever owned from cyclegear.
Because I needed them?
Date of experience: December 5, 2024
I live the helmet and CycleGear staff were great resolving the delivery snafu. I just had to spend a lot of phone time trying to figure this out.,
They got on it ans stayed with me until we found a solution. Great service.
Tecommended by my so, an experienced rider.
Again, my son recommended after we tried many helmets fir fit and comfort. He liked the brand for safety and the price was reasonable. Also love the sun visor!
Date of experience: December 11, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Deirdre at the San Diego store was fantastic at unraveling a shipping snafu and making sure I got the helmet.
Date of experience: December 5, 2024
Received the tires securely. No issues with delivery whatsoever. However, the tires I received were over 12 years old despite looking new.
Needed NEW tires
Date of experience: December 13, 2024
The salesperson was very helpful, order was delivered quickly, with update on delivery sent soon after order was made. Quality of products are high quality.
Our daugher put this product on her wish list.
Date of experience: November 15, 2024
The guys took care of me. They got my tire and aftermarket valve stem installed same day my tire came in. Thanks!
Convenient location
Good price for tire compared to others.
Date of experience: December 6, 2024
Convenient location
Date of experience: November 30, 2024
I only had a small order this time. I bought 2 pair of Icon pursuit gloves this time one classic and one perf for warm days. Order came quickly as expected!
I always go to Cycle Gear and have been a long time customer
These are my go to products
Date of experience: November 18, 2024
Paid extra for overnight shipping and product arrived in 5 days. Customer service didnt help at all with credit card issue on 2 order. Cycle gears internet platform would not allow me to use my card and cs said it was the billiing info on my card that wasn't matching. I called my bank to validate my card information and proceed to attempt my order woth no success. Cycle gear ca continuing to say it was my cards billing info. I attempted 4 more different cards and the cycle gear platform would not accept my forms of payment. I attempted to place order with my sons card and same issue arose. Customer service had zero answers for me and basically left me with no options to place and pat for my order. Ultimately i had to use the zip option and it finally went thru. Will not be ordering from cycle gear again.
very dissatisfied and no help at all. basically left me no resolution or any options to place my order.
The product and location worked for me.
Quality of product
Date of experience: November 4, 2024
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Good stuff on sale, i love my new first manufacture jacket. Looks super cool and keeps me warm. Also great riding protection.
Date of experience: December 14, 2024
I need to return it and will soon
Of course the salesman told me if it doesn't fit just bring it back,so I will
50 caricatures
Best in Tucson
Date of experience: December 11, 2024
Overall it was okay. I ordered a helmet online. Took a while to be notified about my purchase and receive a receipt (no big deal). I did not receive a delivery confirmation through email or call. I happened to be near the store and dropped in to see if it was delivered. They found my package quickly. Customer service was good at the store.
Price and selection.
I’ve purchased a few Bilt helmets and liked them.
Date of experience: October 20, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.