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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,942 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    660
  • Value
    14
  • Shipping
    2305
  • Quality
    5751

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,054
Neutral
172
Negative
159
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Instant Feedback

18,784 reviews

1
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How would you rate CycleGear?
Top Positive Review

“I'd do it again”

Don L.
12/25/24

I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.

Date of experience: 12/15/24
See positive reviews
Top Critical Review

“Sizing and not four season/very disappointed.”

Lorri E.
12/21/24

The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.

Date of experience: 12/11/24
See critical reviews

Reviews (5,942)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (939) shopping experience (80) customer service (513) right size (32) couple days (23)
Thumbnail of user kevinp2127
Texas
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Ordering online and picking up in store was extremely easy.

Reason I chose this business:

Product availability and ease of shopping

Reason I chose this product:

Because they were available and exactly what I was looking for.

Quality

Date of experience: July 5, 2024

Thumbnail of user vincentm833
California
2 reviews
0 helpful votes
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July 12th, 2024
Verified purchase

Ordering was easy, everything was as it should have been. No negative surprises.

Reason I chose this business:

Past orders, and always a great experiance.

Reason I chose this product:

Ratings were great.

Quality

Date of experience: July 2, 2024

Thumbnail of user richardr4094
North Carolina
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I placed the order and it was delivered a few days later. Exactly what I ordered in perfect condition. Can't ask for more than that.

Reason I chose this business:

I've bought from them before.

Reason I chose this product:

Reviews other places

Quality

Date of experience: May 5, 2024

Thumbnail of user michaelc9937
Colorado
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

I am very happy with the quality of the products, the prices, the helpfulness of the people in the store and the timeliness of delivery when I order online.

Reason I chose this business:

Happened to see the store

Quality

Date of experience: April 3, 2024

Thumbnail of user landonp39
Illinois
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

App was easy for me to shop, ordered a expansion pipe for my dirtbike shipped in fast, condition of it was in working shape couple dings that shouldn't be there nothing crazy

Reason I chose this business:

Great reviews

Quality

Date of experience: April 11, 2024

Thumbnail of user markk3012
Kansas
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Ordered these because of looks and price. They fit true to size. Very comfortable shoe, plus they look good without breaking the bank.

Reason I chose this business:

I've ordered from Cycle Gear before. I like doing business with them. I stop in the retail store whenever I'm in the city.

Reason I chose this product:

Price and looks.

Quality

Date of experience: May 5, 2024

Thumbnail of user scottr2629
France
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Got my new helmet, arrived quickly - very happy with my purchase

Quality

Date of experience: July 11, 2024

Thumbnail of user robertou27
Mexico
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

It's a very fast and easy way to do things, the service in the store it's always great

Reason I chose this business:

Just because I love it

Quality

Date of experience: July 2, 2024

Thumbnail of user bruceh1200
New Mexico
3 reviews
0 helpful votes
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May 27th, 2024
Verified purchase

Even thought I did not buy my Sena fork Cycle gear, the staff installed it into my new helmet. It saved me a ot of time and aggrevation..

Reason I chose this business:

Good selection of gear

Reason I chose this product:

I needed a quality helmet for my new bike

Quality

Date of experience: May 17, 2024

Thumbnail of user ryanh1669
Connecticut
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Other than not being able to try on the helmet first in the store before ordering it im happy. I wish they had more helmets in size large (the most common size) in the store to try.

Reason I chose this business:

One of the only places around to go.

Reason I chose this product:

I thought it looked cool.

Quality

Date of experience: March 29, 2024

Thumbnail of user johnl7507
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

A little confusing but got what I wanted more choices than I thought it would be but all is good

Quality

Date of experience: July 1, 2024

Thumbnail of user bryank461
Washington
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Have verities of helmet to choose from, dont even know witch one i wanted. But awesome website, simple fast & satisfied...

Quality

Date of experience: June 3, 2024

Thumbnail of user rayj413
Tennessee
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Cycle Gear always does a great job! I will continue to shop at Cycle Gear

Reason I chose this business:

Price and selection

Quality

Date of experience: July 3, 2024

Thumbnail of user chrisk2421
North Carolina
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

River was so helpful in guiding us through the process of ordering our items online. It was so simple with her help. Changing the delivery point from the store to our home was so convenient!

Reason I chose this business:

It is the most convenient cycle shop near our home.

Reason I chose this product:

Prior experience.

Quality

Date of experience: March 23, 2024

Thumbnail of user ghostridero2
New Mexico
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

You guys apparently don't carry any thing for the HJC RPHC 70. So when I searched for this helmet on your site is shows other face shields for other helmets and I did not look closely and I bought a face shield, and other things for the wrong helmet. I was able to return the face shield and visor but unable to return pinlock due to I put it on the shield. So I am out $. I have been looking for a replacement face shield for my helmet but you guys don't have them.

Reason I chose this business:

Everything I need, and want.

Quality

Date of experience: October 2, 2023

Thumbnail of user andyv163
Washington
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Great Experience. Cycle Gear is becoming one of my favorite go-to places for all my riding needs.

Quality

Date of experience: June 23, 2024

Thumbnail of user bobbyh399
Texas
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Great products and fast and reliable delivery. Prices are good, not great, but they have inventory on the items you need while others don't.

Quality

Date of experience: May 15, 2024

Thumbnail of user beec48
Bee
California
1 review
0 helpful votes
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June 8th, 2024
Verified purchase
• Updated review

Nothing complicated about buying with you guys, ever. Appreciate the honesty in the reviews and all the picture angles

Reason I chose this business:

The insight and honesty in the product reviews

Quality

Date of experience: May 29, 2024

It's always quick and easy to use the platform
April 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I've gone into the stores before and trust the online platform more because of it

Date of experience: April 17, 2024

Thumbnail of user davido2351
Pennsylvania
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

My experience was great. The staff is very helpful and knowledgeable. Will get all of my gear from there!

Reason I chose this business:

I heard this was the best place to get gear.

Reason I chose this product:

For comfort and price.

Quality

Date of experience: May 7, 2024

Thumbnail of user markh2246
New Mexico
4 reviews
0 helpful votes
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July 13th, 2024
Verified purchase

I ordered the helmet and it was delivered before I expected it to.

Reason I chose this business:

Referred by a friend

Reason I chose this product:

It's what I wanted

Quality

Date of experience: July 3, 2024

Thumbnail of user sl802
Maryland
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Love it! Comfortable fit. Not a fan of ratchet chin strap, but it works. Looking forward to adding comm system!

Reason I chose this business:

Had the product while I had the cash.

Reason I chose this product:

It was time for a new helmet and I really like the Neotec!

Quality

Date of experience: May 5, 2024

Thumbnail of user tym144
TM
Georgia
2 reviews
0 helpful votes
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March 29th, 2024
Verified purchase

Found a jacket in store that I liked, found a blemished one online for a discount. Blemishes are there but doesn't hinder performance or styling. Win win

Reason I chose this business:

Local store

Reason I chose this product:

Good fit, cool style, decent price

Quality

Date of experience: March 19, 2024

Thumbnail of user russr266
Texas
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Great store- just a bummer that no one there can mount tires- so I'd have to drive 2 hrs away for the Cycle gear store in Baton Rouge

She was awesome !

Reason I chose this business:

Close by, and a sale on tires with free mounting

Reason I chose this product:

Quality and Reputation

Service
Quality

Date of experience: June 4, 2024

Thumbnail of user marikak10
Florida
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

I can travel and shop. Sweet My husband got a backpack with his new helmet purchase. I claimed it and loved it but he was not happy. So I ordered one for myself

Quality

Date of experience: October 2, 2023

Thumbnail of user barbarab4769
Massachusetts
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Ordering was an easy experience, quick delivery, quality product for a reasonable price.

Reason I chose this business:

Previous customer

Reason I chose this product:

Needed a quality light jacket

Quality

Date of experience: July 11, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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