CycleGear has a rating of 4.7 stars from 5,942 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
Ordering online and picking up in store was extremely easy.
Product availability and ease of shopping
Because they were available and exactly what I was looking for.
Date of experience: July 5, 2024
Ordering was easy, everything was as it should have been. No negative surprises.
Past orders, and always a great experiance.
Ratings were great.
Date of experience: July 2, 2024
I placed the order and it was delivered a few days later. Exactly what I ordered in perfect condition. Can't ask for more than that.
I've bought from them before.
Reviews other places
Date of experience: May 5, 2024
I am very happy with the quality of the products, the prices, the helpfulness of the people in the store and the timeliness of delivery when I order online.
Happened to see the store
Date of experience: April 3, 2024
App was easy for me to shop, ordered a expansion pipe for my dirtbike shipped in fast, condition of it was in working shape couple dings that shouldn't be there nothing crazy
Great reviews
Date of experience: April 11, 2024
Ordered these because of looks and price. They fit true to size. Very comfortable shoe, plus they look good without breaking the bank.
I've ordered from Cycle Gear before. I like doing business with them. I stop in the retail store whenever I'm in the city.
Price and looks.
Date of experience: May 5, 2024
It's a very fast and easy way to do things, the service in the store it's always great
Just because I love it
Date of experience: July 2, 2024
Even thought I did not buy my Sena fork Cycle gear, the staff installed it into my new helmet. It saved me a ot of time and aggrevation..
Good selection of gear
I needed a quality helmet for my new bike
Date of experience: May 17, 2024
Other than not being able to try on the helmet first in the store before ordering it im happy. I wish they had more helmets in size large (the most common size) in the store to try.
One of the only places around to go.
I thought it looked cool.
Date of experience: March 29, 2024
A little confusing but got what I wanted more choices than I thought it would be but all is good
Date of experience: July 1, 2024
Have verities of helmet to choose from, dont even know witch one i wanted. But awesome website, simple fast & satisfied...
Date of experience: June 3, 2024
Cycle Gear always does a great job! I will continue to shop at Cycle Gear
Price and selection
Date of experience: July 3, 2024
River was so helpful in guiding us through the process of ordering our items online. It was so simple with her help. Changing the delivery point from the store to our home was so convenient!
It is the most convenient cycle shop near our home.
Prior experience.
Date of experience: March 23, 2024
You guys apparently don't carry any thing for the HJC RPHC 70. So when I searched for this helmet on your site is shows other face shields for other helmets and I did not look closely and I bought a face shield, and other things for the wrong helmet. I was able to return the face shield and visor but unable to return pinlock due to I put it on the shield. So I am out $. I have been looking for a replacement face shield for my helmet but you guys don't have them.
Everything I need, and want.
Date of experience: October 2, 2023
Great Experience. Cycle Gear is becoming one of my favorite go-to places for all my riding needs.
Date of experience: June 23, 2024
Nothing complicated about buying with you guys, ever. Appreciate the honesty in the reviews and all the picture angles
The insight and honesty in the product reviews
Date of experience: May 29, 2024
I've gone into the stores before and trust the online platform more because of it
Date of experience: April 17, 2024
My experience was great. The staff is very helpful and knowledgeable. Will get all of my gear from there!
I heard this was the best place to get gear.
For comfort and price.
Date of experience: May 7, 2024
I ordered the helmet and it was delivered before I expected it to.
Referred by a friend
It's what I wanted
Date of experience: July 3, 2024
Love it! Comfortable fit. Not a fan of ratchet chin strap, but it works. Looking forward to adding comm system!
Had the product while I had the cash.
It was time for a new helmet and I really like the Neotec!
Date of experience: May 5, 2024
Found a jacket in store that I liked, found a blemished one online for a discount. Blemishes are there but doesn't hinder performance or styling. Win win
Local store
Good fit, cool style, decent price
Date of experience: March 19, 2024
Great store- just a bummer that no one there can mount tires- so I'd have to drive 2 hrs away for the Cycle gear store in Baton Rouge
She was awesome !
Close by, and a sale on tires with free mounting
Quality and Reputation
Date of experience: June 4, 2024
I can travel and shop. Sweet My husband got a backpack with his new helmet purchase. I claimed it and loved it but he was not happy. So I ordered one for myself
Date of experience: October 2, 2023
Ordering was an easy experience, quick delivery, quality product for a reasonable price.
Previous customer
Needed a quality light jacket
Date of experience: July 11, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!