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CycleGear has a rating of 4.7 stars from 5,940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,783 reviews
I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.
The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.
I was originally sold the wrong battery (didn't fit). When I took it back the salesperson was awesome and helpful getting my battery returned and the correct one ordered and shipped straight to me.
Open on Sunday and usually have what I need.
Battery had good reviews
Date of experience: February 28, 2024
I have an AGV sport modular helmet and somehow ordered an incompatible face shield so I had to sent it back.
Convenience and price
My face shield is old and scratched up. I need clearer vision.
Date of experience: June 21, 2024
Tires were delivered in 2 business days. Well packaged. Also the tire installation service was great at my local CG store in bear DE.
Have used in past
Date of experience: April 25, 2024
Order came very quickly. Sizing chart wasn't helpful. Ordered according to size chart and item was too small. I've returned the item and ordered the next size up. Hopefully it will fit better.
Saw a TikTok with a woman wearing them.
Date of experience: March 28, 2024
I had great help at the store when purchasing. I now have to put it in my helmet. I maybe going back for help to install it so I don't screw it up.
Good reputation
Good reputation
Date of experience: May 24, 2024
The brick and mortar store didn't have the free item that came with purchase of my jacket, so they sent it straight to my house. Very pleased.
Been going to cycle gear since 2014
Promotion and fitment
Date of experience: April 28, 2024
Just let me mark I got my stuff and why does it have to be 50 characters I don't wanna fill it out in the first place
Nearest thing
I needed it
Date of experience: April 28, 2024
This company does not stand by its products. I had my bike serviced by a mechanic who installed a Cycle Gear battery. Less than 3 months later, the battery was dead. Because it was installed by a mechanic, the company won't honor the warranty - despite the fact I have an invoice for the battery. Their rationale is that I need the actual order number to honor the warranty. That is something only the mechanic has and he is no longer operational during Covid. They could have looked in their records but instead chose to punt.
Date of experience: September 24, 2020
The selection was amazing! I went specifically to try on helmets. Jeremy was exceptional! Very knowledgeable, intelligent and patient. GREAT JOB!
Comfort, quality and price
Date of experience: April 24, 2024
The carb kit was good and had all the hardware needed. Bike runs great after carburetor build. Only issue was the gasket of the bowl was too large but I managed to make it work with no leak.
Date of experience: October 29, 2023
Always a quick and easy ordering process, confirmed right away.
Shop here often at stores
Date of experience: June 29, 2024
Salesperson very helpful with ordering product in store for home delivery.
Location and price
Needed for a motorcycle.
Date of experience: June 29, 2024
SHINKO PRICE AND QUANTITY/QUALITY HAS BEEN OUTSTANDING THROUGHOUT THE YEARS I'VE USED THEM FOR MY BIKES...
BEST BUSINESS TO PURCHASE BIKE ACCESSORIES WHERE I LIVE...
BEEN USING THEM FOR OVER TEN PLUS YEARS NOW...
Date of experience: June 29, 2024
Quick delivery time and the product was packaged perfectly.
Date of experience: June 29, 2024
Easy online shopping. Call to Woodbury store was handled in polite, courteous manor. Great service. Product arrived quickly.
Son recommended. Vet discount.
Date of experience: May 26, 2024
Had Cycle Gear order a new tire and tube for my Super Moto. Took about 5 days to get the new tire. Then another 4 days to get the tires installed on the rim.
Took longer than promised to get the job done.
Mounting discount when buying the tire through them.
Decent reviews.
Date of experience: February 23, 2024
I found exactly what I needed for a great price and was shipped and received quickly!
Cycle gear has lots of items to choose from at great prices
Always had good experiences with Dunlop tires
Date of experience: June 29, 2024
This taller windscreen did the trick. I am now more comfortable riding on the freeway
Good price and fast shipping
Took care of my needs
Date of experience: June 23, 2024
As the title says, this is a great tire. Expect about 10k miles on it, mine was replaced at 12k. Happy!
Date of experience: June 11, 2024
Item was in stock and price was fair along side the discount I received.
The 2 day shipping was the only question. Website said it would be arriving at my location 2 days from my order and turns out it didn’t. Customer service was kind enough to refund 2-day shipping fee. Thank you!!
Item was in stock and nowhere else I could find.
I really like the Aloinestars brand helmet and wanted to try their new release.
Date of experience: June 26, 2024
I have a Cycle Gear store about a half hour away, however the items purchased today are in limited supply and I saw them just come up on my computer, My order arrived as scheduled without any issues.
Local access plus online access
Date of experience: March 20, 2024
The Tire had a few days delay In shipping. Just a heads up. After that everything was awsome.
Leigh at the Draper store took care of us.
Asked about the shipping g of my tire as it took a few days.
Product availability
Average pricing
Lower mounting prices with tire purchased with cycle gear.
Best rated Sport tour tire. ROAD MAX 4
Date of experience: May 8, 2024
Tenho usado a Cycle Gear ena experiência tem sido muito boa, bons produtos, boa entrega, recomendo.
Precisei de um Pinlock para meu HJC e fui bem atendido
A grande variedade de produtos e de várias marcas, das lojas que conhece pelo mundo está entre as três melhores (Cycle Gear-US, Louis -Suica, Tienda Motos-Argentina)
Gosto de ter luvas para diferentes ocasiões.
Date of experience: September 21, 2024
This product is a game changer. It keeps me cool during the summer when making deliveries with no AC this works as an AC regulates my body temperature great product, UPS freight driver.
They are the only ones who have this product that fits my work needs as a delivery driver
Keeps me cool during the summer regulates my body temperature protect me from overheating When working 12 to 13 hours every day with no AC
Date of experience: February 23, 2024
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.