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CycleGear has a rating of 4.7 stars from 5,895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,702 reviews
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Found what I was looking for. Quick and easy purchase process.
They had what I wanted and offer military discount.
Date of experience: June 20, 2024
Price and selection.
Date of experience: March 16, 2024
Had trouble ordering on website so went to local Cyclegear store Staff was excellent and provided me with great information on my motorcycle!
Local store (Manchester NH) have very helpful and knowledgable staff
Date of experience: March 20, 2024
The gloves I was looking for were out of stock in my size. The staff was very helpful ordering them online and shipping to my house.
Variety and staff that is helpful but laid back and positive.
Reviews and price
Date of experience: April 28, 2024
Good service in store and fast shipping. The associate stayed late to help us and we really appreciated it.
Date of experience: March 26, 2024
I'm always happy with Cycle Gear, this time in not too happy because I receive wrong item.
I choose a mechanic stool so I can work on my bike and they sent me a bar stool to tall, no casters no tool pan.
Date of experience: June 17, 2024
Ordered the size and color helmet I wanted at the store, arrived on my front porch 3 days later. Can't get much better than that!
Store proximity and sale advertising.
Style and price
Date of experience: March 17, 2024
Item was as described, fits great, shipped fast. And such a great price!
Received a flyer in the mail.
I liked the Bluetooth capabilities, and the built in sunvisor.
Date of experience: June 17, 2024
Wish I could have tried the gloves on first as they are a bit tight, and helmet doesn't fit as I wanted but that's online shopping.
Great prices, great exchange on manufacturing problems or defects.
Date of experience: March 28, 2024
Order took less than a week to receive. Product was in stock and delivered defect free. Customer service was excellent.
Great selection of products and services. Knowledgeable staff.
It’s what I wanted.
Date of experience: March 20, 2024
Michelins are always a top pick of mine. Perhaps overpriced, but you get what you pay for. These tubes are great too.
Great options and availability.
Top shelf tires
Date of experience: May 5, 2024
I will not purchase from Cycle Gear again. Product took almost two weeks to arrive. No updates where ever given.
Was told I needed to wait longer to see if my product would arrive.
Date of experience: May 9, 2024
Staff are extremely helpful, knowledgable, and really go above and beyond to find specific items that i am in search of
It was recommended by msf school
Date of experience: April 10, 2024
The product didn't fit but the website said it would. Cyclegear took it back locally. They are so easy to do business with!
They are very helpful solving problems, because of this I try to buy everything I can from them.
Service is awesome
For fit of my Harley
Date of experience: April 15, 2024
Date of experience: April 13, 2024
Purchased 3 Shoei helmets. Daniel from the Riverside location was awesome! He was extremely patient and really appreciate his help.
Excellent!!
Friendly and knowledgeable.
Had a Shoei before and really liked it so now it's time to update and purchased them for wife and son.
Date of experience: April 11, 2024
My experience went well. There with the boy's and cycle gear thanks again.
The got the best price there.
Good product
Date of experience: June 18, 2024
You guys are the best. Always packaged well and delivered on time.
My go to place for cycle needs.
Date of experience: June 18, 2024
Always fast, reliable service and fair pricing. I've been using CycleGear for years.
Date of experience: May 20, 2024
Bought a new helmet. Salesman spend plenty of time helping me to get the size correct.
Date of experience: June 18, 2024
They were all very patient with my requests and provided a professional service
I’m a frequent customer for my motorbike products
They made it easy to by from the store
Date of experience: June 18, 2024
The best customer service around. Always doing whatever they can to make sure you're leaving happy.
Date of experience: June 18, 2024
My experience was fine and met expectations. The only annoying aspect has been the systematic insistence on a review
Why am I being forced to answer more questions that I don’t have interest in answering
Needed the product, bought the product. End of story.
Date of experience: March 21, 2024
CycleGear never disappoints
I was looking for a tool kit for emergencies- this one has everything you need
Price service
Date of experience: March 28, 2024
Had a great experience, they ordered the tire, it arrived when they said it would and had it installed in a few days (due to a down machine).
Local and convenient.
Exactly matched eom.
Date of experience: May 5, 2024
Products were fine, ordering on the website was fine, but the delivery was three days late.
I've always liked cycle gear. I have on in town so it is convenient as well.
They were what I required.
Date of experience: June 17, 2024
Customer service was very helpful and quick. They were able to answer my questions and make sure I ordered the right size.
Helmet selection.
Date of experience: March 12, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We apologize for the delayed delivery. I see you placed your order on 6/5 shipped 6/6 standard free delivery. We do estimate 3-5 business days to deliver and yours did take 7 business days. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue.