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CycleGear has a rating of 4.7 stars from 5,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,635 reviews
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Accurate with responding to orders being delivered at the store.multiple updated on order as well as tracking.
Bike specific
Date of experience: April 3, 2024
Date of experience: March 27, 2024
The in-store visit was pleasant. Helpful staff and ordering was a breeze!
Bigger selection in store
Lightest helmet for my kid
Date of experience: July 31, 2024
Purchased a new rear tire for my wife's ninja and came within two days. Was able to enter in the make and model and got shown hundreds of options. Super easy to make sure I bought the right product
My father had recommended it to me after seeing it on facebook
Went for what the previous owner had for a rear tire but most likely switching to a more sticky tire next season!
Date of experience: March 7, 2024
I dropped wheels off to get the tires I had ordered mounted on Tuesday. When I returned on Saturday they still weren't mounted and I waited 1.5hrs for them to get done.
Because I could get my tires mounted there once they were delivered
Date of experience: March 29, 2024
Cycle really is the only retail cycle gear store left. Everything is online, which is fine but it's nice to try stuff out first
Good quality gear
Icon vests are the best
Date of experience: July 5, 2024
The manager was helpful and knowledgeable. Knew the different pros and cons of individual items and didn't recommend any of them, just gave knowledgeable advise and let me make the decision.
Pricing and the ability to try something on and get a feel for it.
Comfort and protection
Date of experience: March 19, 2024
Product described perfectly no surprises when arrived and definitely fast shipping. Highly recommend Cycle Gear for all your two wheel needs.
Great customer service, fast shipping, and the biggest part is easy returns.
Needed new riding pants for the summer and this product checked most of the boxes for me.
Date of experience: July 8, 2024
Cycle Gear stands out as the destination for motorcycle enthusiasts seeking high-quality apparel and accessories. Their extensive selection caters to all types of riders, from casual commuters to dedicated racers. The knowledgeable staff and excellent customer service further enhance the shopping experience, making them a go-to for anyone in need of reliable motorcycle gear.
They are a well-known and reputable company in the motorcycle apparel industry.
It was exactly what I was looking for and at the right price.
Date of experience: June 3, 2024
Site said in store at Hoover, it shipped to my house not even the store
1 star
Supposed to be in store
Date of experience: July 27, 2024
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Taking the scenic route to Washington and need something for the long ride, the air cushion works well.
Had a gift card for cycle gear
It was what I was looking for.
Date of experience: July 3, 2024
The search was helpful, sometimes I'm not sure what to call things and the suggestions are usually what I'm actually looking for.
Good selection.
I needed it.
Date of experience: July 6, 2024
Tires installed and balanced professionally, very happy ;)
Date of experience: July 31, 2024
No specific issues, I ordered multiple things and everything was delivered successfully.
Most available motorcycle store.
Date of experience: July 31, 2024
Love shopping at cycle gear. They have everything I need and more. Thank you cyclegear
Options, easy website.
Date of experience: July 31, 2024
Easy to order shipped fast very good price, cycle gear was the only that had this bag in stock
Date of experience: August 1, 2024
Staff was very helpful in selection of best system for myself.
Found great selections and a somewhat local store.
Wanted music while i ride.
Date of experience: July 31, 2024
Tires shipped in a carton with spacers inside tire to keep sidewalks open.
Previous positive experiences. Good price.
Date of experience: July 31, 2024
GREAT! Service! Fair price, timely delivery, will shop in the future!
Date of experience: July 31, 2024
The Cycle Gear Was Very Tentative and Thorough With Updates Regarding My Order & When My Order Arrived They Were Able To Help Me Haul The Parts To The Nearest Shop. Awesome Team
The Cycle Gear Was Very Tentative and Thorough With Updates Regarding My Order & When My Order Arrived They Were Able To Help Me Haul The Parts To The Nearest Shop. Awesome Team
Cycle Gear Was The Most Convenient & I Always Have A Great Experience There
I Needed new Tires
Date of experience: April 8, 2024
Very pleasant experience for a first time customer.
Had the parts in stock for my bike and it was pretty reasonable.
Date of experience: May 2, 2024
You had what I needed and I'm happy with my purchase
Date of experience: May 1, 2024
Selection /Price / Shop is also nearby. Rider reviews on products are very helpful.
CG normally has whatever I need, and at a good price.
Date of experience: May 2, 2024
Went in for a jacket that was supposed to be in stock in my size in a couple versions. It wasn't. Was also looking for other stuff that I was able to get and order though so not a total lose.
Date of experience: March 23, 2024
Went to the CycleGear website and ordered exactly what I was looking for. Product came well-packaged and was most importantly the correct item.
Previous experience.
Needed a visor for the day time. Tinted visors are also cooler lol.
Date of experience: July 3, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.