- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.7 stars from 5,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,635 reviews
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Customer service was awesome, one guy left in shop and no one else around, line getting longer but he was courteous and thorough.
New helmet, above 500.00, store local to fresno, looking for other items in person.
Shoei is a good brand name, helmet had a huge discount, but its performance was utterly disappointing. My sub 300.00 helmet by scorpion performed just as well if not better. Smdh
Date of experience: July 5, 2024
Staff made sure my helmet selection was spot on. Installed coms and accessories without issue…. Can't get this customer attention from online stores.
Able to try on many helmets.
It fit perfect and met all my needs
Date of experience: April 16, 2024
Ordered wrong size after following sizing instructions. Returned to store. No problem exchanging them
Because they are local
Replace gloves
Date of experience: July 4, 2024
Ordered parts online and had them shipped to the store. Excellent Prices. Fast Delivery. Tire was mounted while I waited. 30 min max in-store. Thanks Cycle Gear!
I had previously purchased parts from you & utilized your tire mounting service.
OEM tire for my Goldwing. Great price on the oil filter.
Date of experience: March 18, 2024
We had a great experience in the store and the employee assisting us was friendly and helpful and knew a lot about helmets to assist us.
Closest store with motorcycle helmets
Help from employee and preference
Date of experience: July 4, 2024
After searching through many different sources, Cycle Gear was the only one that had the item in stock. Shipped and received within 4 days. Thanks
Product was in stock
Specific fit
Date of experience: March 28, 2024
Your "chat" feature on your website didn't work and that time no one picked up the phone. So I drove across town.
My local Battery shop didn't have the right battery
Perfect for my bike
Date of experience: March 28, 2024
The lady at the store was Very nice and helpful. To order what I needed.
Lots of choices.
Good product and it was on sale.
Date of experience: July 26, 2024
This is my second set of Rizoma bar end turn signals. I love how they streamline my bikes since i run these and get rid of the regular signals.
Price and speed of delivery.
Great quality and looks.
Date of experience: April 11, 2024
Helped me select a good jacket to ride in and it only took a week to arrive! 10-10 recommend shopping here
Date of experience: April 7, 2024
Super easy as usual! Ordering and shipping are always a breeze, and it always shows up on time.
Happy with previous purchases.
Date of experience: April 30, 2024
Great value. I just love the jacket. I liked it so much my wife bought one also.
Cruise man garage.
Cruise man said he bought this jacket.
Date of experience: July 22, 2024
The windscreen quality is very good. I liked it, the order arrived at the days they are very honest, The customer service is very good
I like the store
Bc is better for my bike
Date of experience: July 6, 2024
I'm a new rider and I went into CycleGear looking to get a helmet. They were very personable and pleasant. I was fitted into a helmet and the one I wanted wasn't in stock so they ordered it for me and had it delivered to my home. I received it within a few days and was astonished with how seamless the whole process was. I'll be going back for all my gear!
In a Google map lookup, this was the best looking place for biker gear for a newb like me.
Date of experience: February 13, 2024
Ordered at the store in Webster, TX. Lonnie is awesome! Face shields work great on my new 3/4 bucket.
Have always been treated great by Lonnie & his staff
Recommendation from store
Date of experience: April 10, 2024
Had great customer service both times I went to the store. Friendly, helpful, knowledgeable and happy vibes.
Date of experience: April 11, 2024
Avery is an awesome salesperson! He listened to my needs and helped me select the right gear as a new rider.
Someone referred me
They were quality and also looked like 🔥
Date of experience: April 10, 2024
Smooth ordering. No problems at all from cycle gear. Item was well packaged
Great selection of motorcycle gear
Seen their jeans in store some time ago. Thought they had great quality
Date of experience: July 30, 2024
Very good, been using cycle gear for all my motorcycle clothes and gear since started riding again in 2018, knowledgable guys at store in Lenexa Kansas
Bought before several times
Upgrade helmet
Date of experience: March 15, 2024
I have a Cycle Gear store about a half hour away, however the items purchased today are in limited supply and I saw them just come up on my computer, My order arrived as scheduled without any issues.
Local access plus online access
Date of experience: March 20, 2024
Brake pads listed for my bike were not even close to being correct. Please review your specific application lists.
Drove to store to exchange for correct pads. Even though the specific pads for my bike were not listed as being in stock they did have them.
I thought it would be easy.
Upgrade from stock pads
Date of experience: July 4, 2024
Awesome service and fast delivery, I can always count on them
Convenience and service
Great prices
Date of experience: May 1, 2024
I ordered some boots and I chose to be delivered at a certain store location
Date of experience: April 26, 2024
They helped me in making an informed decision about the gear I bought
Its one of the most popular stores all over for motorcycling gear and apparel
I choose it because I need a 4 seasons jacket now that the cold weather is coming
Date of experience: October 10, 2023
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.