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CycleGear has a rating of 4.7 stars from 5,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,564 reviews
Needed my helmet for the weekend so I ordered accordingly but unfortunately the package was delayed I think because it had so many stops along the way it came 4 days late which isn't to bad but should of just did next day to play it safe
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Ordered on a Friday, had my order delivered the next business day. Loved how fast the shipping was and product came in well packaged.
Highly recommended by friends.
Needed to extend my cables for taller bars.
Date of experience: March 26, 2024
The web site is easy to navigate and locate specific items. Shipping was fast although I did have a 3-day delay with the post office for some reason.
Cycle Gear has a huge selection of various riding product. From off road, sport bike and cruiser riders. Pretty much a 1 stop shop with great deals.
Date of experience: March 26, 2024
Purchasing is easy on the site. Paypal is accepted which is a plus.
It's in my area
Sale on gloves
Date of experience: April 29, 2024
Appreciate the knowledge and friendliness manager and employees.
Date of experience: April 29, 2024
Good service in store and fast shipping. The associate stayed late to help us and we really appreciated it.
Date of experience: March 26, 2024
Very satisfied with the experience I had in placing and receiving the order.
Past purchase experience.
Positive product review.
Date of experience: July 23, 2024
Lots of awesome gear at discount prices. Will forever recommend.
Cant say enough about how helpful the staff is. Also fast shipping and local so i can try on gear.
The helmet i purchased is snell approved, so i know its safe and legal for track day use.
Date of experience: April 28, 2024
Easy order online received quickly and product was flawless.
Date of experience: April 28, 2024
My jacket showed up prior to the anticipated delivery date and fit as expected
Date of experience: April 29, 2024
Special tool arrived promptly at local store and they called me on my cellular telephone.
Availability and price
Date of experience: April 28, 2024
Date of experience: April 17, 2024
The helmet is excellent. Overall shipping is slow. You would think for a $900 helmet, you would provide expedited shipping without additional cost.
Had what I wanted
Date of experience: April 8, 2024
Great online experience and quick shipping! I easily found what I was looking for on the website and it was shipped quickly.
I’m an RPM member, discount and free shipping on a small order.
House brand had good reviews and fit my budget.
Date of experience: April 6, 2024
Bought Tires For My Honda -------- Fast Shipping To Store -------- Easy Installation On My Wheels ------------- Great Advice --------- Good Prices ------- Happy Customer
Great Service In The Past
Bike Came New With Dunlop Tires -------- Price Was Good --------
Date of experience: March 25, 2024
The filtering option made selecting my gear easy. The checkout was simple to use and gave a lot of payment options to choose from.
I did research to find a great reviewed option to order the gear I needed.
It was the new model for the gear I was looking for to purchase and the gear review online helped.
Date of experience: March 30, 2024
Jacob was wonderful and knowledgeable. He was ver patient with me and gave me good advice.
Great past experience
Best protection for me.
Date of experience: July 24, 2024
Everything went as expected. Good product and good service.
They have the products I’m looking for.
Needed for hot summer riding.
Date of experience: July 24, 2024
Knew they had what I wanted.
Date of experience: May 11, 2024
Great selection of products. Very reasonable prices.
Local store with the things I need.
Date of experience: November 2, 2023
Nice fit, well easy to insert, took about 5 min to put in. I got it in with ease and comfort.
Date of experience: April 25, 2024
Shoes didn't fit. Returned. Cycle Gear charged me $10 for the return. I'm only writing this review so Cycle Gear will stop pestering me for a review.
Most other mail order companies don't charge their customers for returns, but at least it wasn't a hassle.
They had the item I was looking for in stock.
I saw a product review elsewhere that spurred my interest.
Date of experience: April 6, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Very professional staff, shipping took no time, positive experience all around. Thank you
Date of experience: July 24, 2024
Huge selection, fair prices for so many products. Great store
Selection and options surpass all other retailers I have found
Date of experience: July 24, 2024
Patrick was great help in getting back to me on information I needed
Referred by daughter in law who purchased from cycle gear
Date of experience: July 25, 2024
Good. Thank you. I don't need fifty characters or chickens.
I sent my order to a store instead of shipping it myself. You guys were great in correcting my mistake and getting me my order.
I have always had a good experience with them.
My Scorpion helmet had the features I wanted.
Date of experience: July 24, 2024
Date of experience: October 6, 2023
Amazing experience purchasing quality products that are practically for life!
Nothing on this planet is better period
Date of experience: July 24, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.