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CycleGear has a rating of 4.7 stars from 5,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
18,563 reviews
Needed my helmet for the weekend so I ordered accordingly but unfortunately the package was delayed I think because it had so many stops along the way it came 4 days late which isn't to bad but should of just did next day to play it safe
The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop
Wide selection, free shipping to store and easily pick up process.
Wide selection
Meet all my requirements
Date of experience: July 25, 2024
Went into my local shop got fitted for a helmet modular helmet with Bluetooth I selected the LS two based on research And Bluetooth from cardio.
Had the best selection of helmets.
It was at the right price point with all the tech I need to communicate with my friends.
Date of experience: July 12, 2024
Great customer service and the staff was extremely helpful.
Date of experience: July 24, 2024
Fast and accurate at reasonable prices, very satisfied with the products
Local and had it in stock
Needed tubes and rim liners for tire change
Date of experience: July 24, 2024
No really. I ordered things on their website, a bit later I had them.
I have an RPM account, so why not.
Seemed to fit my needs best.
Date of experience: April 25, 2024
Cole and Brooke are awesome ask questions and find the right gear I need. Great job.
Got the gear I wanted
Great price and in stock
Date of experience: July 17, 2024
Just would hope for that more of the items that I'm purchasing could be in store
Very few motorcycle stores in the area
Date of experience: July 17, 2024
Easier than most sites and you have a store near to me. I have a Revzilla near me but it's twice as far.
I shop for good deals you had the best gloves for the money.
Date of experience: April 6, 2024
Had to order it verses walking out of the store with it but it was good
Date of experience: July 24, 2024
Ordered the tail tidy by new rage llc for my 2018 aprillia tuono v4, to match my led turn signals by them. I use cycle gear for the rewards and the mil discount. They also have a great selection and a store close to my house.
Great selection and prices.
To match other product on bike from same manufacturer
Date of experience: February 16, 2024
Not enough cashiers at the Westminster location. 1 sales person, 1 cashier. Very busy that day. 3 customers standing at the cashier over 10min.
Closer then Revzilla.
Needed to order. No stock for bigger sizes.
Date of experience: April 11, 2024
Ordering is easy shipping to the store was fast and easy and the service in store was even better
Date of experience: April 28, 2024
Ordered online and delivered quickly, satisfied with my purchase
Have ordered from them before
Needed to replace a battery
Date of experience: April 27, 2024
Great fit and wonderful deals! Definitely a good place to get quality motorcycle equipment.
Date of experience: April 28, 2024
Great customer service at a great price. It shipped fast and was a perfect fit and a better shade than I expected. Installed and used it already. No fogging at all and it helped with the snow glare.
Pricing and quick shipping.
It was the right shade and correct fit
Date of experience: March 11, 2024
Site loads quickly
Useful filters
My local cycle gear store had the tires mounted the same day the tires arrived.
Location near my work
Date of experience: April 6, 2024
Great experience. Glad to be able to try on in store then order right there.
I wanted to try a helmet before buying. Store available in state.
Chose the product because of reviews and discounted price due to new model release.
Date of experience: April 24, 2024
They usually have great prices and if you buy clothes you can try them on. The employees are always friendly and love their job.
Great prices
Good quality
Date of experience: March 29, 2024
Sure is easy to use. Time to execute order is fast. Delivery is quick. Well done
Date of experience: July 24, 2024
Kearny Mesa cycle gear has always been great in my experience. The weakest link is FedEx, but Im not blaming Cycle Gear on that.
Military discount plus RPM points
Read some good reviews and style and function were what I needed and liked.
Date of experience: April 10, 2024
Easy to buy, on time delivery, friendly service, convenient
Because you sell the item in store
Best for me
Date of experience: July 23, 2024
The helmet fits my needs and is affordable. The color offers conspicuity.
It is close to my house
The helmet fits my needs
Date of experience: July 22, 2024
Customer service call 22 min wait tine before someone connected.
Date of experience: July 23, 2024
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.