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CycleGear has a rating of 4.7 stars from 5,814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,473 reviews
I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
I went into the actual store. It was NYE and the staff was awesome! They were not only informative and got me exactly what I needed, but they were very cool. I'll definitely be a repeat customer! Not to mention the price was great, even compared to Amazon...
Convenience
I told them my issue and they found what I needed.
Date of experience: February 14, 2024
Replaced jacket armor with better products when I went back to store due to missing left shoulder pad
they upgraded jacket armor when I asked for shoulder pad that was missing when I bought my jacket there.
Great svc
Date of experience: April 3, 2024
Quick, easy and using friendly searching. Competitive pricing and great option to ship to store.
Date of experience: May 4, 2024
Tires were packaged horrible, all tore apart. In ups on Friday in Edison at 4 am.Didn't receive till late Tuesday.
Used many times before.
Convenient and price.
Good performance
* CycleGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 1, 2024
You gave me a 15 percent off code and and it was only 2 percent. Shipping took a week. I owned a motorcycle repair and that's unacceptable. Piss off my customers. I order from Dennis Kirk and it's in my shop 1 or 2 days. Not 7 days.
I wanted to try you out. And learn the hard way. Never again
That's the brands I use on customer bikes.
Date of experience: February 15, 2024
The staff at the Colonie NY store are always great, and always happy to provide help and suggestions
Date of experience: April 25, 2024
It's always been very easy to order from cycle gear, have shipped to a store...it makes for easy return if something isn't correct... :)
Date of experience: December 3, 2023
Found a jacket in store that I liked, found a blemished one online for a discount. Blemishes are there but doesn't hinder performance or styling. Win win
Local store
Good fit, cool style, decent price
Date of experience: March 19, 2024
Fine fine fine fine fine fine fine fine fine fine fine fine fine
WMST Recomendation
Date of experience: July 19, 2024
I trust the pros at my local CycleGear, and when I don't see what I need in the shop I can order from the same great company online.
Local retail location
Date of experience: May 2, 2024
Bought this bag as an emergency backup fuel bag for my Gyro-Copter. Allows me to get Auto Fuel at airports that only offer Av Gas. Easy to roll up and tuck behind the seat. Get Gas from a auto gas station and bring back to the airport.
Product was readaly available and shipped fast.
This bag is the most robust and best built fuel bag on the market
Date of experience: February 13, 2024
Easy to buy - got complete gear and recommendations with expert advice
My son bought gear here
Date of experience: May 4, 2024
Got the item I needed ordered for a super fair price.
It's better than Honda
Needed them
Date of experience: May 3, 2024
Prefer not to. Here is your 20 characters so I can complete.
Date of experience: May 3, 2024
Great service quick got my order within a few days with no hassle.
Date of experience: May 3, 2024
The staff were very knowledgeable and kind, really helped secure my needs specifically
Needed a helmet
They fit and were affordable per my budget
Date of experience: May 3, 2024
Such an easy process of ordering the right gear for my grandkids. I needed helmets, gloves, and goggles. The sizing charts were spot on and everything fit great.
Great customer service, fast shipping and xlnt prices.
The quality and value for the money.
Date of experience: March 11, 2024
I used to love going into the store in Lomita Ca. But now I've moved to Tyler Tx. And there's not a store for miles so I have to do the shopping online. Great website and easy to navigate. Thank you CG.
Great selection and prices
Date of experience: January 24, 2024
Delivery was fast and easy to pick up at my near store in Fontana, the best customer service, cool open face Bell helmets, nice gift for an affordable price.
I saw the advertising online.
Needed a retro style and we found exactly what we were looking for and better price than other stores.
Date of experience: March 21, 2024
No complaints, satisfied with service.
My on only complaint is this review requiring fifty characters.
Close to
My residence. Price
Was comparable to on-line
Stores
Date of experience: April 13, 2024
Good price, quick free shipping. 'Nuff said! Adding characters as needed to get to 50
Date of experience: April 29, 2024
I knew what I wanted I went on the web site found it (Agv k6) ordered it all my info was saved from a year ago when I got done things. It was easy fast got the email that it was ordered the next day got a email that it shipped was here in a few days am very happy with the helmet and cycle gear over sll
I have a Agv k1
Date of experience: March 8, 2024
Smooth transaction, no problems... You guys have treated me well so far. Thank you very much
Date of experience: April 27, 2024
Pasadena, California 04/01/2024 am
The fellow biker running the cashier/ store was super helpful and very friendly!
Date of experience: April 4, 2024
Becoming my go to supplier of everything motorcycle! I love the online as much as the stores I have visited.
Preferred Rider club
Date of experience: April 13, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at cs@cyclegear.com or give us a call at1-800-292-5343.so we can assist you and make this right.