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CycleGear has a rating of 4.7 stars from 5,808 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,447 reviews
I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
CycleGear never disappoints
I was looking for a tool kit for emergencies- this one has everything you need
Price service
Date of experience: March 28, 2024
Nice website with a good variety of products. Called Customer Service to ask a question and the rep who answered the line was very helpful and nice.
Easy shopping and return process if needed.
Date of experience: April 6, 2024
Your site is easy to navigate and I really like the great selection of gear for women.
Great selection of items / gear for women and there is a store nearby where I can shop as well.
Date of experience: October 9, 2023
Easy use of website with a wide selection of items to choose from.
Previous purchases
Date of experience: April 28, 2024
Promptly received my new gear. Love the new jacket with the built in back pack!
Date of experience: April 28, 2024
I went first to the store to find out my size for the helmet then I ordered online, it was pretty fast and came well packaged so I'm happy with my purchase
Variety of brands
Fitment, design
Date of experience: March 7, 2024
Ordered on a Friday, had my order delivered the next business day. Loved how fast the shipping was and product came in well packaged.
Highly recommended by friends.
Needed to extend my cables for taller bars.
Date of experience: March 26, 2024
The web site is easy to navigate and locate specific items. Shipping was fast although I did have a 3-day delay with the post office for some reason.
Cycle Gear has a huge selection of various riding product. From off road, sport bike and cruiser riders. Pretty much a 1 stop shop with great deals.
Date of experience: March 26, 2024
Purchasing is easy on the site. Paypal is accepted which is a plus.
It's in my area
Sale on gloves
Date of experience: April 29, 2024
Appreciate the knowledge and friendliness manager and employees.
Date of experience: April 29, 2024
Good service in store and fast shipping. The associate stayed late to help us and we really appreciated it.
Date of experience: March 26, 2024
Lots of awesome gear at discount prices. Will forever recommend.
Cant say enough about how helpful the staff is. Also fast shipping and local so i can try on gear.
The helmet i purchased is snell approved, so i know its safe and legal for track day use.
Date of experience: April 28, 2024
Easy order online received quickly and product was flawless.
Date of experience: April 28, 2024
My jacket showed up prior to the anticipated delivery date and fit as expected
Date of experience: April 29, 2024
Special tool arrived promptly at local store and they called me on my cellular telephone.
Availability and price
Date of experience: April 28, 2024
Date of experience: April 17, 2024
The helmet is excellent. Overall shipping is slow. You would think for a $900 helmet, you would provide expedited shipping without additional cost.
Had what I wanted
Date of experience: April 8, 2024
Great online experience and quick shipping! I easily found what I was looking for on the website and it was shipped quickly.
I’m an RPM member, discount and free shipping on a small order.
House brand had good reviews and fit my budget.
Date of experience: April 6, 2024
Bought Tires For My Honda -------- Fast Shipping To Store -------- Easy Installation On My Wheels ------------- Great Advice --------- Good Prices ------- Happy Customer
Great Service In The Past
Bike Came New With Dunlop Tires -------- Price Was Good --------
Date of experience: March 25, 2024
The filtering option made selecting my gear easy. The checkout was simple to use and gave a lot of payment options to choose from.
I did research to find a great reviewed option to order the gear I needed.
It was the new model for the gear I was looking for to purchase and the gear review online helped.
Date of experience: March 30, 2024
Nice fit, well easy to insert, took about 5 min to put in. I got it in with ease and comfort.
Date of experience: April 25, 2024
Shoes didn't fit. Returned. Cycle Gear charged me $10 for the return. I'm only writing this review so Cycle Gear will stop pestering me for a review.
Most other mail order companies don't charge their customers for returns, but at least it wasn't a hassle.
They had the item I was looking for in stock.
I saw a product review elsewhere that spurred my interest.
Date of experience: April 6, 2024
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
No really. I ordered things on their website, a bit later I had them.
I have an RPM account, so why not.
Seemed to fit my needs best.
Date of experience: April 25, 2024
Easier than most sites and you have a store near to me. I have a Revzilla near me but it's twice as far.
I shop for good deals you had the best gloves for the money.
Date of experience: April 6, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.