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CycleGear has a rating of 4.7 stars from 5,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,426 reviews
I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Easy website to navigate, and I accomplished what I came here to do. I saved money on my tires, and they were delivered quickly!
I needed new tires, and I've had a positive experience ordering from Cycle Gear before!
Date of experience: April 2, 2024
Fast and easy. Stress free. Cycle gear most of the time has the parts I need in stock.
Cycle Gear had the part in stock.
To replace oem plastic parts that may crack under the heat.
Date of experience: April 15, 2024
It was exactly what the description said and I am very happy with my purchase
Date of experience: April 24, 2024
Anything I have purchased from here is great. Good prices too
Ordered two things and only one came. They responded right away with the solution
Good product. Great prices
Need some cooler gear for winter
Date of experience: April 24, 2024
Great products. Fast shipping. Good quality. Would definitely order again from this company. Was easy to order from. And had many options
Date of experience: December 15, 2023
Easy purchase and great price. Nothing else to say
This AGV helmet is awesome. Fit and finish is great.,the materials used inside the helmet and comfort level is great. Yes it is open which increases the noise level but somehow it is still less noisy than my Sedici helmet which is closed face! Highly recommend this if your looking for a vintage style helmet with modern comfort and protection
Date of experience: April 25, 2024
Good, though 5 days to get tire mounted seemed a little excessive
Discount for mounting
Date of experience: April 24, 2024
My experience with your staff is always outstanding
The product, staff, location.
Date of experience: April 25, 2024
CycleGear is always easy shopping, best of all the parts are in stock!
Previous purchases of great products, in stock and at the right price
Date of experience: April 25, 2024
Great experience ordering online in my local store
Date of experience: April 24, 2024
Order took less than a week to receive. Product was in stock and delivered defect free. Customer service was excellent.
Great selection of products and services. Knowledgeable staff.
It’s what I wanted.
Date of experience: March 20, 2024
Great Experience, got exactly what I needed in a great timely manner.
Gloves, grips Ana glue
For my motorcycle and protection
Date of experience: April 23, 2024
Love the pants. They fit true to size on me. I feel safe riding in them and I can wear them at work!
Date of experience: March 27, 2024
Easy to use we site. Good video review of helmet made it easy to decide it was right for me.
Found online
Date of experience: April 23, 2024
I found a helmet I liked and fit well but I wanted a different color. They were able to order one for me in White
Location was convenient
Well made and fit well
Date of experience: March 30, 2024
They make it easy for you to order parts or gear that they don't have in stock but this time they forgot to call me.Overall pretty good service
Closest motorcycle shop to me
Recommendations from the store
Date of experience: March 27, 2024
Had trouble ordering on website so went to local Cyclegear store Staff was excellent and provided me with great information on my motorcycle!
Local store (Manchester NH) have very helpful and knowledgable staff
Date of experience: March 20, 2024
My helmet was too small, I went to the Harrisburg location and the staff was great!
Great customer service.
Date of experience: April 23, 2024
Ordering experience was easy, had it shipped to a local store for pickup after work. Had a tracking number the whole way along the process and the store made it easy to just stop in and pick it up.
There's a local store down the street from my work to pick stuff up from and the prices are good.
Had been looking for a windscreen for my bike and this one was manufactured specifically for it. Cycle gear even had a discount going on.
Date of experience: March 7, 2024
The store's assistant manager personally helped me with placing my order to ensure the order was accurate and I was satisfied.
I initially tried placing my order online, but it was canceled and my gift card was not credited back. The assistant store manager was able to rectify the issue and helped me place my order to ensure my experience went well.
Gift card, locality, and previous positive experiences.
Gift card and and the specific need for the item.
Date of experience: April 2, 2024
Said it would be 10 days to ship and was at my house in 2. Fits and sounds great
Date of experience: April 13, 2024
Had a couple concerns with replacing some parts, and worked with an employee to get what I needed along with helpful suggestions.
Local retail store is able to give suggestions and browse similar items.
Tuning the bike to fit my needs.
Date of experience: March 27, 2024
Everything from start to finish was great. Easy ordering. Shipping was fast and on time.
Was looking at Bluetooth receivers and Hog Tunes seemed like the best choice.
Date of experience: April 20, 2024
My buying experience was seamless and exactly what I expected
Date of experience: April 24, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
