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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.7 stars from 5,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    651
  • Value
    14
  • Shipping
    2145
  • Quality
    5600

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
4,931
Neutral
169
Negative
156
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Instant Feedback

18,405 reviews

1
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How would you rate CycleGear?
Top Positive Review

“E-gift card instructions not clear”

Camila T.
12/24/24

I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.

Date of experience: 12/25/24
See positive reviews
Top Critical Review

“Stock more colors/ sizes”

mike s.
10/15/24

I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints

Date of experience: 10/5/24
See critical reviews

Reviews (5,789)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (914) shopping experience (75) customer service (502) right size (31) couple days (23)
Thumbnail of user matts1737
Canada
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Picked up brand new jacket brought home and noticed one of the exterior elbow protectors was scuffed like it had been used. Not impressed.

Quality

Date of experience: March 31, 2024

Thumbnail of user leog.g
Louisiana
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Went in to consider an upgrade on tires for my bike. Drew listened to come concerns and made several recommendations, which led to purchase.

Reason I chose this business:

Convenient location, quality products, great customer service and reasonable prices.

Reason I chose this product:

Recommended by staff and many positive reviews.

Quality

Date of experience: March 21, 2024

Thumbnail of user bobbib145
New Jersey
2 reviews
0 helpful votes
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April 6th, 2024
Verified purchase

I needed a Level 2 back protector and they did not have the right size in the store. They helped me order it and sent it to my house.

Quality

Date of experience: March 27, 2024

Thumbnail of user tonym1658
Georgia
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Needed blue tooth for my street helmet and they showed me the difference in the ones that they had,it was very helpful in buying the one I bought….

Reason I chose this business:

Lawrenceville

Reason I chose this product:

Because of all its possibilities

Quality

Date of experience: March 26, 2024

Thumbnail of user brooker240
North Dakota
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I appreciate the wide selection and great prices at CycleGear online and in the store!

Reason I chose this business:

Stock availability and excellent prices.

Reason I chose this product:

AGV helmets are so comfortable with excellent safety!

Quality

Date of experience: April 20, 2024

Thumbnail of user baileyh144
Idaho
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

My mom and I had a good experience the employees were very helpful and kind they also related to us and made us feel comfortable. We ended up ordering on line and our purchase came 2 days earlier then expected. Overall would recommend

Quality

Date of experience: December 4, 2023

Thumbnail of user christ1647
Massachusetts
3 reviews
0 helpful votes
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December 31st, 2023
Verified purchase

Went to a local store to purchase a helmet and not only was the salesman super helpful on making a choice but they were also very informative and helped me choose between two helmets! Overall I'm super happy and plan on going back in the future

Quality

Date of experience: December 31, 2023

Thumbnail of user billp1306
Florida
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

The salesman explained everything and did everything for me!
Easy!

Reason I chose this business:

Selection and close by

Reason I chose this product:

My research and reviews.

Quality

Date of experience: April 21, 2024

Thumbnail of user jayb1572
New Jersey
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Since I saw there was stock in Pennsylvania I though that would be the logical choice to ship from.

Quality

Date of experience: April 17, 2024

Thumbnail of user ryanm2233
Oklahoma
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Paid for fast shipping and it was really fast very impressed with cyclegear better than revzilla.

Reason I chose this business:

Revzilla had to many problems and shipping was terrible

Reason I chose this product:

Great brand at great deals

Quality

Date of experience: April 15, 2024

Thumbnail of user steved2097
South Carolina
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

Just wish I could have compared at local store
Local didn't have one

Quality

Date of experience: April 20, 2024

Quick and easy
February 22nd, 2024
Verified site experience
• Previous review

Date of experience: February 22, 2024

Thumbnail of user andreww2307
Maryland
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Great fast shipping and will continue to keep using their site and company for service

Reason I chose this business:

Most popular

Reason I chose this product:

Because I've been using and need them

Quality

Date of experience: April 16, 2024

Thumbnail of user razaa21
Illinois
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Ordering online was easy and delivery was quick and accurate.

Reason I chose this business:

Great selection and local shop helps with returns if needed.

Reason I chose this product:

Looked great and fit my needs.

Quality

Date of experience: April 20, 2024

Thumbnail of user jeffreyn542
South Carolina
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

A perfect fit and breathable, nice style and comfortable fit

Reason I chose this business:

Local store

Reason I chose this product:

Like the quality and fit

Quality

Date of experience: April 21, 2024

Thumbnail of user tonyc1515
California
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

I am content with the product but it took a extra few day to receive. It did not come in the two day like I was told.

Reason I chose this business:

The prices are lower than other places

Reason I chose this product:

It was compatible with my gear

Date of experience: March 27, 2024

Thumbnail of user frankm2615
Texas
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Very easy shopping experience. Great staff. The staff will make sure that you aren't pressured into buying or doing business.

Reason I chose this business:

We are new to the motorcycle world and we love the products that Cycle Gear has to offer.

Reason I chose this product:

New riders my wife and I.
Such a great selection to chose from for beginner riders.

Quality

Date of experience: March 20, 2024

Thumbnail of user wendym529
California
4 reviews
2 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Quick and easy ordering with fast shipping.
Have never had any problems with my orders & returns are easy.

Reason I chose this business:

To use the $20 bonus bucks that was given. Thank you and feel free to generously give again. :)

Quality

Date of experience: March 27, 2024

Thumbnail of user kimberlyp1763
Georgia
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Love having this store local makes buying gear easy and fast.

Reason I chose this business:

They always have what I'm looking for

Reason I chose this product:

Good reviews

Quality

Date of experience: April 20, 2024

Thumbnail of user marioc539
Brazil
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Every thing was ok, but I waited a little longer than expected.

Reason I chose this business:

Experience before

Reason I chose this product:

Research and tips from friends

Quality

Date of experience: April 21, 2024

Thumbnail of user junethe
Virginia
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Very professional like ordering in the dealership.

Reason I chose this business:

Availability

Reason I chose this product:

Recommended

Quality

Date of experience: April 20, 2024

Thumbnail of user garyb2829
Alabama
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Excellent service quality product and they installed it for me recommended them to everyone

Reason I chose this business:

Reputation and location

Reason I chose this product:

I need to replace it

Quality

Date of experience: April 21, 2024

Thumbnail of user marianneh578
New Zealand
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

We ordered from NZ! Perfect fit and great quality.

Reason I chose this business:

Product choice!

Reason I chose this product:

Couldn’t find right size for son in NZ but found it on your website with international shipping options!

Quality

Date of experience: April 20, 2024

Thumbnail of user billm2145
California
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Special order items no problem worked out well. Very good service.

Quality

Date of experience: April 20, 2024

Thumbnail of user robertp2760
Bob
Florida
3 reviews
0 helpful votes
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May 1st, 2024
Verified purchase

Great easy no worries good customer service outstanding

Reason I chose this business:

Good value plenty products to choose from

Reason I chose this product:

Because I needed them

Quality

Date of experience: April 21, 2024

Thumbnail of user maxm517
Florida
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

It was awesome, called for confirmation cause I didn't get an order number initially.

good

Reason I chose this business:

Cause convenience and they were the only ones wit it

Reason I chose this product:

Cause dainese

Service
Quality

Date of experience: April 20, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 3 days

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