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CycleGear has a rating of 4.7 stars from 5,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,405 reviews
I was purchasing a gift card for my son-in-law on short notice. Since this was a gift and I wanted to make sure I got it on time I asked it to come to my email address. I hope he won't have any problems using it.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Salesperson and Manager where very helpful in the process of ordering my new helmet and setting up my account.
Selection and discount for Rider Coaches.
Style and reputation.
Date of experience: March 25, 2024
Great place fast shipping doesn't play around very fast
Only place to get gear
I needed it
Date of experience: April 18, 2024
Great place to be fun and great time everyone is super helpful
Date of experience: February 25, 2024
Went inside to order, because I ordered the wrong one online. The guy was great and knew his stuff and helped me ou, Shipping was fast.
Best motorcycle store around. Little pricey, but worth it.
Vortex is a great brand I can trust at high speeds.
Date of experience: March 22, 2024
Easy to order. Product arrived in 3 days. Had 1 question, so called and got an answer while on the phone.
Available, and currently in stock.
Good reviews for the tires purchased.
Date of experience: March 28, 2024
My helmet fits perfect. Sales person was a great help, knew what I needed right away. Thank you all.
I wanted an Arai helmet and CYCLEGEAR was the only vendor who had they in stock.
I wanted the safest hemet that I knew was dropped tested and crash tested.
Date of experience: March 27, 2024
Didn't have to wait too terribly long for my item. It's dumb that this review has to be 50 characters.
Staff installed product on my helmet quick and efficiently.
Cyclegear is the best helmet store in OKC
Recommended by staff
Date of experience: March 12, 2024
Second online purchase from CycleGear. Very happy with the product.
Past experiences in store and online have been very positive.
It was exactly what I was looking for.
Date of experience: April 19, 2024
And everything went well. Will keep Cycle Gear in mind for my next accessories purchase.
Date of experience: April 18, 2024
First time ordering a shipped product. Came incredibly fast and was just what I needed
Being able to talk to a person in store to make sure I was getting what I need was great
Wanted to quiet down my exhaust and it's giving me the sound I want now
Date of experience: April 18, 2024
Pants didn't fit,returned to store in Woburn Ma. The lady there was so helpful,I was able to find a nice pair of pants 👖.
Online presence
Date of experience: March 24, 2024
Appreciate the quick delivery and ability to return/exchange at local store, especially for items like helmets and gloves.
Big inventory to choose from and several locally available stores
Needed a mid-range ADV helmet - big selection of brands and sizes to try. Super easy ordering and exchanges.
Date of experience: March 15, 2024
Megan on the chat box was great! Give her a raise.
Date of experience: October 31, 2023
I ordered on Friday and it didn't come until Tuesday. It's a minor thing, but if you advertise 2 day shipping then it should be two days.
It’s convenient and available
I needed them because my old ones were 10 years old, and they have a fair price
Date of experience: March 12, 2024
The website advertises multiple colors of the Bilt motorcycle face shields, only one is actually available.
Cyclegear has the most selection of accessories.
Screen tint for riding during sunshine.
Date of experience: March 24, 2024
The manager Jacob helped me to order the part to the store and it was picked up by the shop and installed the same day
Location and variety of products
Not many options for what I wanted
Date of experience: March 27, 2024
Found a 30% off helmet. Shipment arrived in just a few days. Very happy with the packaging.
Date of experience: April 10, 2024
Baby you know what I'm saying I'm just trying not a big fan but I'm just saying that you don't have a problem
Can’t believe you didn’t say anything to him last week I don’t think you can get it to me today but I’m not going anywhere
The only way I could be a better player than you are right thing is to play with the best team on your side of town
Date of experience: April 3, 2024
Was painless finding tire I needed. Service tech was very helpful
Convenient location
Was recommended
Date of experience: April 17, 2024
Customer service reached out to let me know they had resolved an issue in the warehouse with my order that I wasn't aware of. Product arrived couple of days later in good shape.
Local store friendly customer service.
Make my bike sound better.
Date of experience: February 14, 2024
I went in to have my 9 year old son fitted for street riding gear and johnny was amazing with him. My son is picky on how helmets fit so johnny spent days making sure he was fitted properly and even took the time to install my sons intercom in his helmet. Hes the main reason i go back. Im headed back today for another helmet and when winter comes, ill be headed up to see johnny again. Best service ever. The ONLY place i go for gear!
Products used:
helmets, child riding gear, gloves, shoes, intercoms, cooling vest. still going back for more.
Date of experience: June 2, 2023
The employees at the Madison Wisconsin store are great. Especially Javier the manager.
Product selection
Brand specific
Date of experience: April 17, 2024
The customer service was absolutely fantastic, very helpful staff
Date of experience: April 17, 2024
I actually received my order earlier than expected and very pleased with the overall experience.
I've shipped there before.
Great price and expect what I needed.
Date of experience: April 18, 2024
Quick and easy experience. Product arrived in a few days as promised. Would recommend.
I almost exclusively shop at Cycle Gear
Date of experience: April 17, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
