- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CycleGear has a rating of 4.7 stars from 5,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,390 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Really fast deliver for a good product. Cycle gear is my go to.
Price and quick shipping.
Great product
Date of experience: April 17, 2024
Nice prices and stores are close to me
Date of experience: April 14, 2024
The Mag Case is pretty good hold very strong to the handlebar mount but the magnet isn't as strong as I thought it to be. It holds up great on bare metal but a little weak with painted metal. Still holds on strong and won't slip so I'm happy with the products!
Date of experience: January 2, 2024
The item I was looking for was not available in the store, but the staff member was able to order the item and I was able to pick it up in store a few days later.
It provides the items that the bigger businesses did not offer. The prices are very good.
Because it was exactly what I needed.
Date of experience: February 26, 2024
Helmet received faster than expected. When it arrived, I took it into our local Cycle Gear. They happily installed my Cardo for me.
Previous experience
Had the features I wanted
Date of experience: March 15, 2024
My experience was excellent. Product I needed was in stock and shipped quickly.
I have a Riders Plus membership with Cycle Gear.
I run Metzler Cruisetec tires on my Challenger.
Date of experience: April 15, 2024
I didn't need the item immediately. Cheaper shipping with extended delivery time should be available.
It fit my current helmet.
Date of experience: March 26, 2024
Had Cycle Gear order a new tire and tube for my Super Moto. Took about 5 days to get the new tire. Then another 4 days to get the tires installed on the rim.
Took longer than promised to get the job done.
Mounting discount when buying the tire through them.
Decent reviews.
Date of experience: February 23, 2024
Great catalog. Great in store service. Prompt shipping
Local retail store
Needed a new shield for helmet
Date of experience: April 17, 2024
The team in McAllen run a great program. They are friendly, courteous and have a knowledge of the products sold.
Thanks
Convenience, price and availability
Online research
Date of experience: March 26, 2024
Cyclegear have a good products and a very good price
Hi quality motorcycle gear
Date of experience: April 17, 2024
Quality work completed and satisfied with the service
Visited this location in the past
Date of experience: April 16, 2024
Site worked as expected and was able to buy instantly.
Love the easy in-store returns for items not in stock, but need to try various sizes
Date of experience: April 16, 2024
I love shopping here. Staff is really nice and products are fairly priced
Closest to me
To communicate with other riders
Date of experience: April 17, 2024
The Product I ordered, riding shoes for warm weather, was on time and as advertised.
I have used CycleGear many times because I have a local store front and whenever I have had to return an item they have always been great to work with. Also, their prices are competitive with other retailers.
I have purchased other Alpinestars items in the past and have always been happy with their quality. These shoes were no different. I will get much use out of them I'm sure.
Date of experience: April 16, 2024
I've purchased items off and on over the years from Cycle Gear and never have had any problems. Prompt, quick, and easy. For the times I had to return an item I was always dealt with courteously and never given any grief.
The price was right and I have a store near by to deal with actual humans in the event that I have issues with my order. Customer service has always been top notch. Please keep up the good work...so many places today are lacking in good customer service.
Date of experience: February 17, 2024
I was confused when it said two day shipping. Kind of misleading.
They had what I needed
Date of experience: April 16, 2024
I am too busy for that. I've done enough for this survey
Good people.
I might return the helmet
Date of experience: April 15, 2024
The clothing looks great and the store pickup was easy, except that there was no option for a gift receipt. So if the recipient needs a different size, or returns it for whatever reason, the clothing amount is returned to MY account. He can't even exchange or get store credit. I won't purchase a gift from there again.
It had dirt bike things.
Color and price.
Date of experience: December 3, 2023
This product is a game changer. It keeps me cool during the summer when making deliveries with no AC this works as an AC regulates my body temperature great product, UPS freight driver.
They are the only ones who have this product that fits my work needs as a delivery driver
Keeps me cool during the summer regulates my body temperature protect me from overheating When working 12 to 13 hours every day with no AC
Date of experience: February 23, 2024
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Did a little research on back packs was looking for something that could be used for day pack or for 1 to 3 day trip and this seemed to fit the bill. So far happy with it time will tell how durable it is.
Price was better than other retailers RevZilla etc.
Looking for motorcycle backpack that can also be used as a hiking backpack and liked the features of this one so picked it up.
Date of experience: October 15, 2023
Gentleman that helped me gave me good advice regarding the brand and had me try on separate sizes from what i usually wear to get the correct fit.
Best in town.
Date of experience: March 17, 2024
Customer service was excellent, no hassle and easy. Definitely will continue shopping at Cycle Gear.
The guys I have interacted with have been great. Knowledgeable and respectfull.
Date of experience: March 24, 2024
Worker was able to help me pick out a helmet I needed for go karting. Very good tips were shared to me (a beginner go kart).
Just want a physical place to try out some helmets.
Date of experience: March 28, 2024
I received my order 2 days earlier than I anticipated. I'm very pleased. You will hear from me again I'm sure.
Date of experience: March 19, 2024
Great service as always. I am very pleased with the quick shipping and the great variety of riding gear
Thank you!
I been doing it for years, because they are one of the best in the market
Big fan of Revit
Date of experience: March 19, 2024
Awesome service took my wheels in they installed my tires
Date of experience: April 15, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.