• Bookmark

    CycleGear

CycleGear

Write a Review

Overview

CycleGear has a rating of 4.8 stars from 6,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    666
  • Value
    14
  • Shipping
    2371
  • Quality
    5815

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,115
Neutral
172
Negative
159
View ratings trends

Instant Feedback

18,936 reviews

1
See all photos
How would you rate CycleGear?

Reviews (6,006)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (953) shopping experience (81) customer service (520) right size (33) couple days (23)
Thumbnail of user sergios305
South Carolina
1 review
0 helpful votes
  • Send Message
November 18th, 2024
Verified purchase
• Updated review

The support I have received from my local Cycle Gear Store (Greenville SC) in particular by Brooke was outstanding. I had to go through several purchases and returns to get the perfect lid.

Reason I chose this business:

Conveniently located, easy return if needed

Reason I chose this product:

ARAI for me is number 1

Shipping
Quality

Date of experience: November 8, 2024

Cycle Gear in Greenville SC.
October 13th, 2024
Verified purchase
• Previous review

Extremely competent nice team at Cycle Gear in Greenville SC.
Brooke and Ryan have been so patient with me and my multiple visits at the store. It is taking me many different choices of helmets to find the perfect fit.

Reason I chose this business:

Conveniently located. Ease of shopping both online and in person

Reason I chose this product:

I knew I wanted a top helmet, and I was ready to pay for the quality

Shipping
Quality

Date of experience: October 3, 2024

I have been a customer for many years
August 17th, 2024
Verified site experience
• Previous review

I have been a customer for many years. I like the shopping experience at Cycle Gear and the friendly and helpful staff.

Reason I chose this business:

Return policy in case something is wrong with the item or I change my mind once I receive the item.

Date of experience: August 7, 2024

Thumbnail of user sarotet
New York
1 review
0 helpful votes
  • Send Message
December 7th, 2024
Verified purchase

Found part online - ordered it and received it at my local CG store. Everything went smoothly and easily.

Reason I chose this product:

Seem like a good fit

Shipping
Quality

Date of experience: November 27, 2024

Thumbnail of user rivers50
South Carolina
1 review
0 helpful votes
  • Send Message
January 3rd, 2025
Verified purchase

Great tire for my retro look bike, it really stands out now as a retro chopper

Reason I chose this business:

It was the only place I could find it

Reason I chose this product:

It's retro styling

Shipping
Quality

Date of experience: December 24, 2024

Thumbnail of user anthonys5209
California
1 review
0 helpful votes
  • Send Message
January 10th, 2025
Verified purchase

Merchandise arrived as expected. Properly boxed! The fit was perfect and all gear was enclosed!

Shipping
Quality

Date of experience: December 31, 2024

Thumbnail of user roosterj2
Illinois
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Item was well packaged, what I wanted and delivered promptly where I asked. I was not so keen on getting a modular helmet, but I did to match my wife and it is working well. Good choice and the help at Cycle Gear was awesome. We ordered hers online and delivered to the store and then ordered mine at the store and delivered to my house. Both worked very well.

Reason I chose this business:

They had lots of choices and the one we were looking for.

Reason I chose this product:

Features, quality, price and color.

Shipping
Quality

Date of experience: October 14, 2024

Thumbnail of user deanb656
Florida
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

I did have an order hiccup... when I thought I ordered the tires. It seemed like I didn't. Not sure if it were operator error or a glitch in the portal. When I thought I reordered, the address reverted back to my house (wanted to ship to store and have them mount the tires.) Turns out for the best. The tires were early and I mounted them myself.

Reason I chose this business:

First time... selection

Reason I chose this product:

The part I needed and the price and delivery date.

Shipping
Quality

Date of experience: October 14, 2024

Thumbnail of user filibertot2
Indiana
2 reviews
0 helpful votes
  • Send Message
January 8th, 2025
Verified purchase

Very pleased with my order. I've been buying from cycle gear since I've started riding.

Shipping
Quality

Date of experience: December 29, 2024

Thumbnail of user lesd103
Oregon
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase

Ordered two MX tires, they said it could take a week to get them but they actually came in two days. 😊

Reason I chose this business:

Price and availability

Reason I chose this product:

The quality

Shipping
Quality

Date of experience: November 21, 2024

Thumbnail of user luise475
Mexico
1 review
0 helpful votes
  • Send Message
December 4th, 2024
Verified purchase

I trip 1000 miles on winter and it works great, any noise, i wear with bluetooth intercom sound was great

Reason I chose this business:

Fast delivery

Reason I chose this product:

Great reviews

Shipping
Quality

Date of experience: November 24, 2024

Thumbnail of user stana143
California
1 review
0 helpful votes
  • Send Message
January 4th, 2025
Verified purchase

The purchase experience was smooth and easy although I would would prefer larger ui

Reason I chose this business:

I know this store for being fair with prices

Shipping
Quality

Date of experience: January 5, 2025

Thumbnail of user thomasc5605
Maryland
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

It is easy to browse products. However, more filters for narrowing down searches would be nice. Shipping was fast and everything arrived by when they said it would.

Shipping
Quality

Date of experience: October 24, 2024

Thumbnail of user keithh2515
New Jersey
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

Glad I stopped into CycleGear and tried on the moto suit. Never would have thought that I was a 2x.

Reason I chose this business:

I chose CycleGear because of Travis at the Saint Andrews Rd store. He's very knowledgeable and a great guy.

Reason I chose this product:

I was in need of a new riding suit.

Shipping
Quality

Date of experience: December 18, 2024

Thumbnail of user kials
Missouri
1 review
0 helpful votes
  • Send Message
December 23rd, 2024
Verified purchase

Not much to say other than, easy to shop, delivered as promised, and product was what I wanted.

Shipping
Quality

Date of experience: December 13, 2024

Thumbnail of user donn481
Indiana
1 review
0 helpful votes
  • Send Message
November 6th, 2024
Verified purchase

The signals I purchased are of average quality, but the associates that assisted me in the Castleton store were very friendly, knowledgeable and helpful.

See above.

Reason I chose this business:

To replace broken signal that I had previously purchased at CH.

Service
Shipping
Quality

Date of experience: October 27, 2024

Thumbnail of user kirku14
Alabama
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase
• Updated review

Best place to get any kind of motorcycle gear and or tires mounted and balanced on your motorcycle. Great people to deal with and do business. Will continue to purchase any and all products needed from cycle gear.

Called and asked about how long it would take to mount and balance a tire. Was notified that the wheel would not be ready until the following day. Other places I called it was days out before I would get the wheel back. Was notified when the wheel was ready the following day.

Reason I chose this business:

Convenient being only 20min from the house and having everything I have needed to ride and ride safely.

Reason I chose this product:

Prices are lower than almost anyone around.

Service
Shipping
Quality

Date of experience: October 14, 2024

Easy quick nice products
July 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

I like there products and availability.

Date of experience: July 11, 2024

Thumbnail of user roberth11305
California
1 review
0 helpful votes
  • Send Message
December 17th, 2024
Verified purchase

Was happy to get my 3rd base with the JBL's included unlike my second base where I had to order them separately. Bonus was the kit was on sale.

Reason I chose this business:

Carry more selection than the motorcycle dealers

Reason I chose this product:

I already have the Freecom 4X one one helmet and a second base one another helmet. Just got a new helmet from Cycle Gear and needed another base for it.

Shipping
Quality

Date of experience: December 7, 2024

Thumbnail of user arunc51
Virginia
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

The experience so far has been good. But i have not used the product yet to comment on it

Shipping
Quality

Date of experience: December 10, 2024

Thumbnail of user alyssak213
Michigan
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

Had what I needed for a bit cheaper than a lot of other places, and shipped quickly! No complaints.

Shipping
Quality

Date of experience: December 10, 2024

Thumbnail of user motol4
Texas
1 review
0 helpful votes
  • Send Message
October 18th, 2024
Verified purchase

Ultra fast shipping. Friendly attentive staff. Excellent product. Only complaint is the demo helmet was missing the roost guard which was not stated but shown missing in the images and I missed that detail.

Reason I chose this business:

Great prices and location.

Reason I chose this product:

Great price and reviews.

Shipping
Quality

Date of experience: October 8, 2024

Thumbnail of user edr615
California
2 reviews
0 helpful votes
  • Send Message
December 12th, 2024
Verified purchase

Good prices and a lot of things to buy also you get rpm rewards for every buy

Reason I chose this business:

Best prices

Shipping
Quality

Date of experience: December 15, 2024

Thumbnail of user billg2072
Colorado
1 review
0 helpful votes
  • Send Message
November 25th, 2024
Verified purchase

Good prices, big selection. Fast shipping and quick turnaround time having the new tires installed. A+ experience.

Shipping
Quality

Date of experience: November 26, 2024

Thumbnail of user brandonl1663
Georgia
1 review
0 helpful votes
  • Send Message
January 14th, 2025
Verified purchase

Great considering it was last minute Christmas gift!
Love cycle gear gift cards

Shipping
Quality

Date of experience: January 4, 2025

Thumbnail of user ikaikal1
California
1 review
0 helpful votes
  • Send Message
December 29th, 2024
Verified purchase
• Updated review

Simple came in quickly and looked good. The order was up to standard and fit well.

Shipping
Quality

Date of experience: December 19, 2024

Easy to navigate and explained breakdown of price
November 2nd, 2024
Verified site experience
• Previous review

Date of experience: October 23, 2024

Thumbnail of user devinr125
Georgia
2 reviews
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

I love how fast you guys got my delivery to me. And really like the items I bought.

Reason I chose this business:

Familiar with the company

Reason I chose this product:

I've been eyeing the boots since the first Gen icon Elsinore and the helmet I just became a fan of bell since I had the last devil may care helmet they had.

Shipping
Quality

Date of experience: December 11, 2024

Thumbnail of user javierg501
California
1 review
0 helpful votes
  • Send Message
November 25th, 2024
Verified purchase

Helmet was delivered quickly, but although the size matched it was too tight and didn't feel comfortable

Shipping
Quality

Date of experience: November 15, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

How do I know I can trust these reviews about CycleGear?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CycleGear?