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CycleGear has a rating of 4.8 stars from 5,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,286 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
The employee made the process super easy and quick. I got my helmet within 4 days!
Date of experience: March 21, 2024
Correct item, accurately described on the link. Came fast without any issues. Would do it again oif need be
Date of experience: March 7, 2024
Everything's great great stuff be back again. Sweet
Date of experience: March 28, 2024
Great delivery very good delivery. Delivery delivered my goods on time.
Date of experience: March 28, 2024
I enjoy catching a sale for something I really need. Such as half off of the tire mounting service.
Good replacement quality for the original.
Date of experience: March 15, 2024
Fast and easy, always have great communication gives me shipping info and tracking numbers.
Date of experience: March 25, 2024
Date of experience: February 6, 2024
Great helpful staff and awesome prices on a wide selection of gear
Date of experience: March 28, 2024
All items packed carefully and delivered 3 days before expected!. Thank you
People, inventory, shipping time.
Date of experience: March 28, 2024
Easy. Didn't take promo number for first time 10% off purchase
Date of experience: March 29, 2024
Tried on in store, fit well, ordered the exact color I wanted online.
In store customer service with helmet fitting, selection, and ease of returns.
Tried a few other helmets, but was not satisfied with those.
Date of experience: March 28, 2024
Date of experience: January 12, 2024
Product is great. I just feel it took a long time from order to shipped.
Look and cost.
Date of experience: March 28, 2024
Bought a size up and fits great! Really comfortable!
Needed gear for first time rider
Date of experience: March 29, 2024
Has tighter cheek pads than the 2 but it vibrates quite a bit at higher speeds.
It’s one of a few places to shop. Has what I need.
It’s cute
Date of experience: March 28, 2024
The old BMW needed new rear brake pads. Easy order, good price, and quick shipping.
Good price, trusted to be the correct part fit.
Proven name for quality parts.
Date of experience: March 29, 2024
Before purchase (Monday afternoon), Cycle gear ADVERTISED 24 hour shipping… comes Friday, and both Cyclegear and Ontrac has no info where my items are, and keep sending me in circles, Incompetent representatives and long phone wait… then back to circles with Cyclegear blaming Ontrac, and Ontrac blaming Cyclegear. Cycle gear stated they always been having these problems with the Carrier, yet still send customers order through them. Definitely will not order through Cycle gear ever again after this purchase. Zero star if i can give…
Products used:
N/a
Date of experience: December 3, 2021
I have saved a lot of money on parts and looking forward to going to try on helmets at the store.
No taxes on my tires got me shopping here
Date of experience: March 24, 2024
Thankyou! I love it, and perfect! The size it's ok! Now, I have a boots for the best rides!
Date of experience: March 26, 2024
I was helped with price matching and got the best deal possible and then picked up mounted and balanced tires in just two days from order to pickup. I will shop there again!
I emailed for a price match and wanted to give the Chico store credit for the order, so the customer service told me that I needed to get the price matching approved by Chico store, so I went to store and took care of this business.
Thank you for your help!
Usually the best prices, but also price match option keeps me shopping at cycle gear in Chico, California
Took advice from Cycle Gear staff who have experience with the tires I bought. I am looking for the tire with good performance and the best mileage.
Date of experience: November 23, 2023
Goggles were shipped safely. Item was in perfect condition
Date of experience: March 28, 2024
My experience was very good, I found the item, size and color of my preference
Because I always find what I'm looking for
Date of experience: March 22, 2024
The package was delivered on time and in good condition.
Because I always find what I'm looking for
I chose it for quality and price
Date of experience: February 26, 2024
The staff was very helpful and knowledgeable. They found me extra discounts too.
Friendly and knowledgeable staff
Wife needed a new safe helmet.
Date of experience: March 28, 2024
A lot of different brands to choose from. Staff very helpful.
Date of experience: March 28, 2024
Employees were super friendly and went out of their way to help me get what i was looking for
Its the closest gear store to me and the people treat me well
My old helmet was too big, i needed a smaller size
Date of experience: March 27, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
