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    CycleGear

CycleGear

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Overview

CycleGear has a rating of 4.8 stars from 5,959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

  • Service
    660
  • Value
    14
  • Shipping
    2323
  • Quality
    5768

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
5,071
Neutral
172
Negative
159
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18,836 reviews

1
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How would you rate CycleGear?
Top Positive Review

“I'd do it again”

Don L.
12/25/24

I wanted an Oxford Montreal 4.0 jacket but was uncertain about the sizing. I went to a local Cycle Gear store and tried on similar (European sized) jackets and based my online order on that. Worked just fine. Very satisfied with the jacket, the service and the delivery.

Date of experience: 12/15/24
See positive reviews
Top Critical Review

“Sizing and not four season/very disappointed.”

Lorri E.
12/21/24

The quality of these pants looks great! Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs. They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru. Again the quality is good.

Date of experience: 12/11/24
See critical reviews

Reviews (5,959)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycle gear (941) shopping experience (80) customer service (516) right size (33) couple days (23)
Thumbnail of user leanderl6
New York
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great place to shop, just took a little too long to ship

Reason I chose this business:

Past experience

Reason I chose this product:

For the hot weather

Quality

Date of experience: April 21, 2024

Thumbnail of user renep193
Texas
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Very easy to purchase products and am very pleased with the quality of items purchased

Reason I chose this business:

Easy to shop and have a wide variety of items

Quality

Date of experience: April 7, 2024

Thumbnail of user kawasakir
Arizona
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good, though 5 days to get tire mounted seemed a little excessive

Reason I chose this business:

Discount for mounting

Quality

Date of experience: April 24, 2024

Thumbnail of user nickm1561
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy purchase and great price. Nothing else to say

Reason I chose this product:

This AGV helmet is awesome. Fit and finish is great.,the materials used inside the helmet and comfort level is great. Yes it is open which increases the noise level but somehow it is still less noisy than my Sedici helmet which is closed face! Highly recommend this if your looking for a vintage style helmet with modern comfort and protection

Quality

Date of experience: April 25, 2024

Thumbnail of user devenb11
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great experience ordering online in my local store

Quality

Date of experience: April 24, 2024

Thumbnail of user williamc5311
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was exactly what the description said and I am very happy with my purchase

Quality

Date of experience: April 24, 2024

Thumbnail of user devins267
Indiana
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Ordered the tire in store. Came a week later. Everything worked out.

Reason I chose this business:

Great service and warranty.

Reason I chose this product:

Used it before. Good product.

Quality

Date of experience: April 24, 2024

Thumbnail of user karenb3024
Washington
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Anything I have purchased from here is great. Good prices too

Ordered two things and only one came. They responded right away with the solution

Reason I chose this business:

Good product. Great prices

Reason I chose this product:

Need some cooler gear for winter

Service
Quality

Date of experience: April 24, 2024

New gear
December 15th, 2023
Verified purchase
• Previous review

Great products. Fast shipping. Good quality. Would definitely order again from this company. Was easy to order from. And had many options

Quality

Date of experience: December 15, 2023

Thumbnail of user jerrym1470
Indiana
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

The staff was very, very helpful and friendly. They took good care of us.

Quality

Date of experience: April 13, 2024

Thumbnail of user juliog228
Georgia
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

It was to find online what I was looking for! Great reviews with pictures! Fast shipping!

Reason I chose this business:

My to go stop for motorcycle gear

Reason I chose this product:

Wanted a different look to my helmet

Quality

Date of experience: March 25, 2024

Thumbnail of user mandyc253
Tennessee
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Ordered an item. The item did not fit my bike. Return process was smooth and quick

Returning an item

Service
Quality

Date of experience: March 25, 2024

Thumbnail of user jesusl233
Washington
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Always helpful and knowledgeable people who share the same excitement for being on 2 wheels.

Reason I chose this business:

Great choice and price in the store.

Quality

Date of experience: April 23, 2024

Thumbnail of user bene565
Illinois
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Cycle gear staff was very helpful in ordering and installing new tire on my Ducati

Reason I chose this business:

I have had great service with them

Reason I chose this product:

Very limited options for bike

Quality

Date of experience: April 23, 2024

Thumbnail of user patrickm2796
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Cindy was a huge help in figuring out what my next helmet

Reason I chose this product:

Snell rating, good design.

Quality

Date of experience: April 24, 2024

Thumbnail of user davidt4393
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Went to cycle gear, scarlet was amazing helped find the perfect fit helmet.

Went to cycle gear to try helmets on got assistance from scarlet very helpful and kind.
Didn’t have the color so she order and had it sent to my address

Reason I chose this product:

Looks cool comfortable fit

Service
Quality

Date of experience: April 23, 2024

Easy breezy
October 10th, 2023
Verified site experience
• Previous review

Date of experience: October 10, 2023

Great selection
October 8th, 2023
Verified site experience
• Previous review

Date of experience: October 8, 2023

Thumbnail of user russellm885
Illinois
2 reviews
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I've been shopping with Cycle Gear for years, and have only had excellent experiences.

Reason I chose this business:

Selection, customer service, tire installation.

Reason I chose this product:

Wanted to try Bridgestone tires, and there was a rebate on them.

Quality

Date of experience: April 24, 2024

Thumbnail of user stephenw2251
Georgia
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

My buying experience was seamless and exactly what I expected

Quality

Date of experience: April 24, 2024

Thumbnail of user benjaminy94
Texas
2 reviews
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

Was initially offered a 10% discount but ended up only getting 5% by signing up for Govx

Reason I chose this business:

Talon forum

Date of experience: April 5, 2024

Thumbnail of user michaelc10049
Iowa
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Well packed, fast delivery. Zero issues whatsoever.

Quality

Date of experience: April 24, 2024

Thumbnail of user galinak52
Washington
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was a good experience ordering a helmet in cycle gear

Quality

Date of experience: April 22, 2024

Thumbnail of user joem3451
Arizona
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I wish shipping was faster but all in all ok. Order to receive time was several days

Quality

Date of experience: April 20, 2024

Thumbnail of user chrism4574
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Sales are always helpful & friendly. Returns are always stress free.

Quality

Date of experience: April 22, 2024

Thumbnail of user davidp6300
Connecticut
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

Helpful in choosing a tire I needed no also installed my Sena system in my new helmet.

Reason I chose this business:

Location of store and various products they offer. Reasonable price to mount tires.

Reason I chose this product:

Like what they had to offer.

Quality

Date of experience: April 20, 2024

Thumbnail of user haileyp78
Oklahoma
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The boots I ordered were to big and now I have to return them

The rep helped Alot

Reason I chose this business:

Heard about it from a friend

Reason I chose this product:

Best fit for what I needed

Service
Quality

Date of experience: April 22, 2024

Thumbnail of user nikolaid3
California
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

Got delivered pretty quick and i am very pleased with how the jacket was packed in the box

Quality

Date of experience: February 13, 2024

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Brand Reputation Management
Typically responds within 4 days

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