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CycleGear has a rating of 4.8 stars from 5,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience, and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
18,250 reviews
It's tough to shop for clothing on the internet since one can never be sure how well things will fit. Other than that, purchasing was easy and fast and the jacket arrived very quickly with no issues related to shipping.
Was told I'd get a call the day the fuel line I ordered came in. I didn't hear anything for a week so I tracked it- it had been delivered to the store 5 days ago. I call the store and when they found it they said " it's here, was just delivered." I asked why I never got a call since FedEx tracking showed it delivered 5 days earlier. I was told "FedEx does that a lot, they mark something delivered that hasn't been."
Arrived in great condition and when promised it was installed the next day without any issues
Didn’t want to pay Harley price
Previous experience
Date of experience: March 11, 2024
Friendly sales people with wide selection oh helmets, riding gear and accessories
Date of experience: March 11, 2024
They don't try to BS customers to increase sales and will take time to make sure you get it right.
I'm a repeat customer.
Product was make and model specific
Date of experience: March 7, 2024
I had an amazing experience, it was put on perfectly, and they cleaned my visor as well. The woman who did the service was amazing. Very nice and very nice to talk to.
You guys have the best service
Needed it for winter
Date of experience: October 27, 2023
I ordered a helmet. It was as described and came quickly. I like the fact if I have an issue with my purchase I have an actual store to return it to in person.
The prices are competitive and there's a large selection of products.
Pricing and a brick and mortar store to deal with.
Date of experience: October 7, 2023
Super easy and quick Battery died and needed a new one. The other option that fit my bike was out of stock. This was the exact replacement. Was a quick and easy swap..
Have an accout
Date of experience: October 21, 2023
Great store with many items affiliated to most all riders from full dress tour to dirt bikes. Quality items from Jackets, helmets and all equipment related to same.
Prior customer and trust quality equipment.
Date of experience: September 29, 2023
I always shop at Cycle Gear. Easy to navigate website
Cycle Gear always has all of the motorcycle gear and accessories I need. They give me the option of picking things up in the store or shipping them to me
Date of experience: March 10, 2024
Fantastic company with Great products. Everything for the motorcycle enthusiast.
I have purchased items both in person in their store and online.
Never an issue. Great customer service.
They always have what I need in stock.
Date of experience: October 23, 2023
Great products, fair pricing and good in-store customer service.
Date of experience: March 10, 2024
Good experience with past purchases.
Date of experience: November 13, 2023
Date of experience: March 10, 2024
Pretty efficient, tires look good, only downside is the date code showed they are 18 months old
Tire fitting available
Date of experience: March 11, 2024
People very knowledgeable I went in asking for tires for my Goldwing and they recommended exactly what I want it and scheduled and appointment to install and balance the only day I could was a Sunday and the asked me to be there at 10 am and they were there and it took them almost nothing of time to service my wheels and what else can I say "excellent service"
Someone recommended me
Available on line
Date of experience: November 2, 2023
I love giving and getting gift certificates. So easy and efficient.
It's my son's favorite place to shop!
Date of experience: March 10, 2024
Service was fine. Placed order and it was received timely.
Online research, they had the brand motorcycle jacket I was interested in purchasing.
Date of experience: March 10, 2024
Easy to find what I needed based on product information and option to limit options based on my specific motorcycle. Placing order was easy and quick.
Low prices and RPM membership.
Date of experience: September 30, 2023
Good service, no issues here!
Order in good condition
Date of experience: March 10, 2024
Unexpected free shipping, I wish this was shown in the product page. I almost didn't put these in the cart, but did so just to check shipping cost.
Pricing and previous positive expery
Date of experience: January 27, 2024
Cycle gear provided great service and fast delivery!
Date of experience: March 9, 2024
Everything I have ordered have been delivered in a timely manner.
I like the different options
Date of experience: March 8, 2024
I received a Jacket as a gift that did not fit. Return service was easy and fast
Date of experience: February 26, 2024
Great store and great website. I got some great deals around the holidays and also received free shipping when ordering after the holidays with my gift cards.
Date of experience: January 30, 2011
I have no complaints and now I need to type more words.
Date of experience: March 7, 2024
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
